VTech Cordless Telephone I5808 User Manual

 
CORDLESS Troubleshooting TAGS  
250 De-register and register  
De-register handset from the E2525, E2600B and E2555  
Please take the Handset out of the Base before de-registering. Using the [SOFT] Keys on  
the Base, press MENU, then press the Down arrow twice until BASE SETTINGS is  
highlighted. Press OK, then press MUTE 3 times and FLASH twice. This will deregister  
the unit, please see more info to re-register.  
Adding Handsets / Registering Handsets  
Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets  
(Model E250, sold separately) at any time, but each must be registered with the Base  
before use.  
Before using a new Handset, you must register it with the Base. There will be an R in the  
upper left hand corner of the display. The Display will read "ENTER BASE ID". Use the  
keypad on the Handset to enter Base ID. (To find this number, go to the Base, press  
[MENU], scroll down to select DISPLAY BASE ID, then press OK.) Once you have  
entered the Base ID number, press OK (middle key under the display). The unit will  
display "SEARCHING FOR BASE" and then "FOUND BASE". Your Handset will then  
be ready to use.  
The Handset provided with your telephone is automatically registered as Handset 1.  
Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.)  
up to a maximum of eight.  
De-register 250 from the E2520 Base  
Take the Handset out of the Base, press [*] [*] [3] [3] [5] [7] [8] [2] on the Base. This  
will de-register all of the Handsets at one time. See more information to register them  
again.  
NOTE: The Base ID code is located on the bottom of the Base.  
Adding new Handsets / registering the Handset  
Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets  
(Model E250, sold separately) at any time, but each must be registered with the Base  
before use.  
Before using a new Handset, you must register it with the Base. There will be an R in the  
upper left hand corner of the Display. The Display will read "ENTER BASE ID". Use the  
keypad on the Handset to enter the Base ID. (To find this number, go to the Base, on the  
bottom of the Base will be a white sticker that reads BS ID CODE. The code will start  
with a 36. Once you have entered the Base ID number, press OK (middle key under the  
display). The unit will display "SEARCHING FOR BASE" and then "FOUND BASE".  
Your Handset will then be ready to use.  
 
The Handset provided with your telephone is automatically registered as Handset 1.  
Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.)  
up to a maximum of eight.  
Keypad Tone Feature - Vtech Telephones  
When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby):  
You will hear loud tones being emitted through the external speaker on the back of the  
handset when you press any handset button except for the volume key.  
When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed the  
[PHONE] button to make a call, you have dial tone and you are NOT on the  
Speakerphone):  
1.You will hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound  
([#]), and the [SOUND SELECT] button ONLY through the earpiece on the handset (the  
receiver / internal speaker).  
a) The earpiece on the handset (the receiver / internal speaker) is where you hear the dial  
tone. The above key tones will have the same approximate volume as the dial tone.  
b) You WILL NOT hear these tones loudly through the external speaker on the back of  
the handset.  
2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the  
[SOFTKEY] buttons ( the 2 unnamed buttons under the display), and the [SPEAKER]  
button being emitted through the external speaker located on the back of the handset.  
When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby):  
You will not hear any key tones from any handset buttons.  
When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the  
[PHONE] button to make a call, you have dial tone and you are NOT on the  
Speakerphone):  
1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the  
pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the  
receiver/internal speaker). This is NORMAL operation.  
a) The above key tones will have the same approximate volume as the dial tone.  
b) You WILL NOT hear these tones being emitted through the external speaker located  
on the back of the handset.  
c) You will not hear any tones from the [SOFTKEY] buttons (the two unnamed buttons  
under the display), or the [SPEAKER] button.  
When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON:  
1.You WILL hear the tones from the number buttons ([0] - [9]) emitted through the  
external speaker on the back of the handset.  
a) When the speakerphone is on, this is also where you hear the dial tone emitted.  
b) The above key tones will have the same approximate sound and volume as the dial  
tone.  
2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY]  
buttons (the two unnamed buttons under the display), or the [SPEAKER] button.  
When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON:  
1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons  
(the two unnamed buttons under the display), the [SPEAKER] button, the [PHONE]  
 
button, and the [OFF] button emitted through the external speaker on the back of the  
handset.  
2.You will not hear any tone when you press the [SOUND SELECT] button.  
Keypad Tone Feature  
When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby):  
You will hear loud tones being emitted through the external speaker on the back of the  
handset when you press any handset button except for the volume key.  
When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed the  
[PHONE] button to make a call, you have dial tone and you are NOT on the  
Speakerphone):  
1.You will hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound  
([#]), and the [SOUND SELECT] button ONLY through the earpiece on the handset (the  
receiver / internal speaker).  
a) The earpiece on the handset (the receiver / internal speaker) is where you hear the dial  
tone. The above key tones will have the same approximate volume as the dial tone.  
b) You WILL NOT hear these tones loudly through the external speaker on the back of  
the handset.  
2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the  
[SOFTKEY] buttons ( the 3 unnamed buttons under the display), the  
[XFER/INTERCOM] button and the [SPEAKER] button being emitted through the  
external speaker located on the back of the handset.  
When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby):  
You will not hear any key tones from any handset buttons.  
When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the  
[PHONE] button to make a call, you have dial tone and you are NOT on the  
Speakerphone):  
1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the  
pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the  
receiver/internal speaker). This is NORMAL operation.  
a) The above key tones will have the same approximate volume as the dial tone.  
b) You WILL NOT hear these tones being emitted through the external speaker located  
on the back of the handset.  
c) You will not hear any tones from the [SOFTKEY] buttons (the three unnamed buttons  
under the display), the [XFER/INTERCOM] button or the [SPEAKER] button.  
When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON:  
1.You WILL hear the tones from the number buttons ([0] - [9]) emitted through the  
external speaker on the back of the handset.  
a) When the speakerphone is on, this is also where you hear the dial tone emitted.  
b) The above key tones will have the same approximate sound and volume as the dial  
tone.  
2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY]  
buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button,  
or the [SPEAKER] button.  
 
When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON:  
1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons  
(the three unnamed buttons under the display), the [XFER/INTERCOM] button, the  
[SPEAKER] button, the [PHONE] button, and the [OFF] button emitted through the  
external speaker on the back of the handset.  
2.You will not hear any tone when you press the [SOUND SELECT] button.  
5860 Ringer On/Melody Selection  
Turn Ringer On  
1.Press any [NavKey] button to get to the Handset Menu.  
2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts  
(handset with musical note icon), then press the center [NavKey] button to select.  
3.Press the left, right, up or down [NavKey] to highlight Ringer Control (the bell icon),  
then press the center NavKey button to select.  
4.Press the down [NavKey] button to highlight RINGER.  
5.Press the left or right [NavKey] button to change the ringer status from Off to On.  
6.Press the [SOFT] Key under SAVE.  
Choose Ringer Melodies  
1.Press any [NavKey] button to get to the Handset Menu.  
2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts  
(handset with musical note icon), then press the center [NavKey] button to select.  
3.Press the left, right, up or down [NavKey] to highlight Ringers (the musical note icon),  
then press the center [NavKey] button to select.  
4.Press the up or down [NavKey] button to highlight the different melodies. You will  
hear a sample of the melody you have highlighted.  
5.Press the [SOFT] Key under SAVE when you have chosen the melody you want.  
Adjust Ringer Volume  
1.Press any [NavKey] button to get to the Handset Menu.  
2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts  
(handset with musical note icon), then press the center [NavKey] button to select.  
3.Press the left, right, up or down [NavKey] button to highlight RINGER CONTROL  
(the bell icon), then press the center button of the [NavKey] to select.  
4.Press the left or right [NavKey] button to select the volume level. With each press of  
the button a sample of the volume is played.  
5.Press the [SOFT] Key under SAVE.  
To access the complete owner's manual. Click on the Red Top icon (located in the upper  
right hand corner of this page).  
2256/1256 - 2325/2365 Replace  
This process is only to be used for the models 2256/1256, 2325, 2365 on the symptoms  
below:  
·Every call customer hears pause in conversation, other end hears beeps.  
 
·Every call conversation cuts in and out, other end hears beeps.  
1.Advise the customer that you (the rep) will place a no charge replacement order that  
will be shipped via UPS service, which should arrive within 14 days. Advise the  
customer that they will also receive a prepaid ARS label sent via US Mail to return their  
original unit (no charge will be incurred by the customer).  
2.The rep will be responsible for placing the order for the unit using the EXCHANGE-  
IW promo code in COPS and changing the shipping method to Free Shipping.  
3.After placing the order, send an internal referral commitment to the [AAT ARS  
LABEL] team.  
If you have any questions regarding this information, please see your supervisor. It is  
very important that every one understands this process and begins using it immediately.  
NOTE: THE CUSTOMER MAY RECEIVE A 2256 FOR A 1256. THE TWO MODELS  
ARE IDENTICAL.  
NOTE: THE CUSTOMER MAY RECEIVE A 2325 FOR A 2365. THE TWO MODELS  
ARE IDENTICAL.  
T-Switch  
A standard hearing aid consists of a high gain amplifier between a microphone and  
receiver. If you put a cup over the ear such as a telephone handset, there is serious  
feedback and squealing. The remedy is to add a "T-Switch" in the hearing aid that  
disconnects the microphone and replaces it with a coil of wire. The phone receiver also  
has a coil of wire (HAC coil), and so these two coils form a transformer when they are in  
close proximity. Transformers transmit the signal magnetically rather than acoustically.  
The T-Coil in the hearing aid picks up any magnetic energy in close proximity. Spread  
spectrum phones produce a magnetic field when the RF transmitter turns on and off  
repeatedly. This magnetic energy can be picked up as static or hum in a hearing aid, but  
is usually a much lower level than the intended audio transmitted from the HAC coil.  
Generally, non-spread spectrum phones will perform better with hearing aids.  
process for T2406 calls  
If the customer has had his or her unit longer than 45 days:  
1. Advise the customer to mail his or her entire product to the San Antonio Returns  
Center using the normal in warranty repair shipping and return process.  
2. Advise the customer that upon receiving his or her telephone product at our San  
Antonio Returns Center, he or she will receive a similar or upgraded replacement model  
within 3 business days.  
If the customer has had his or her unit less than 45 days or refuses to pay shipping costs  
to return their product for in warranty service:  
Do not send the customer back to the retailer. Offer to issue a replacement order and  
send a prepaid ARS label via US Mail for him or her to ship their original product back at  
no charge to them.  
· If this is the case, it will be necessary for you to place an order for the VTech T2406  
using the EXCHANGE-IW promo code in COPS and use regular standard shipping. (The  
customer will receive the replacement within 3-Business days.)  
 
· After placing the order, send an internal referral commitment to the [VTECH ARS  
LABEL] team for a prepaid UPS ARS Label to be sent to the customer.  
NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR  
REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF  
PURCHASE). IT IS IMPORTANT THAT YOU FOLLOW THIS PROCESS.  
Process for gz2434 Calls  
If customers call with the one or more of the following symptoms: Static/Noise; Five  
Beeps; Call is Fading or Cutting In and Out; No Connect and the final resolution is  
repair, follow the below steps:  
1.Advise the customer that you will place a no charge replacement order that will be  
shipped via express service, which should arrive within 1-3 business days. Advise the  
customer that they will also receive a prepaid UPS ARS label sent via US Mail to return  
their original unit (no charges will be incurred by the customer).  
2.You will need to place a no charge replacement order for the VTech GZ2434 using the  
CSAT promotion code in COPS and change the shipping method to Free Shipping-  
Overnight (manager use only) $0.  
3.After placing the order, it will be necessary to send an internal referral commitment to  
the [VTECH ARS LABEL] team requesting an ARS label be sent to the customer.  
If the customer is not satisfied with the express shipped replacement, offer to extend their  
manufacture's warranty for 6 months (this is different than a Protection Plan; Protection  
Plans should never be given out as a negotiation method).  
Turning Message Light Off  
If the Message Light on the Base does not go off even after you've listened to voice mail  
messages:  
1.Press [PROG/CHAN].  
2.Press [>] until the screen displays: MESSAGES WAITING.  
3.Press [SELECT]. The screen displays: LIGHTS OFF: YES.  
4.Press [SELECT] again to turn off the Message Waiting Light on Base.  
2600 De-Register  
2600 registered to a 2651  
·In the idle mode, at the Base Unit keypad, press [*] [*] [3] [3] [5] [7] [8] [2].  
2600 registered to a 2656 or 2670  
·Unplug power from the Base.  
·Hold down [PAGE] while reconnecting power. When the In Use Light blinks, release the  
[PAGE] key.  
·Hold down [PAGE] for 5 seconds. When the In Use Light begins to flash, release the  
[PAGE] key.  
·The Handset Charging Light will blink 5 times. Within 5 seconds from when it stops  
blinking, press [PAGE] once  
Registration of the 2600  
·After charging the Handset, remove it from its Charge Cradle. If the screen displays  
SEARCHING FOR BASE, Press NEW. If the screen displays ENTER BASE ID, go to  
step 2.  
 
·Enter the 15 digit Base ID Code, located on the underside of the Base Unit. The ID Code  
can include numbers (0-9) and characters (*,#).  
·Press OK. The Handset will display: PLEASE WAIT!  
·Wait approximately 15 seconds. The Handset will display FOUND BASE.  
NOTE: Occasionally, it will take longer than 15 seconds for the Handset to find the Base  
Unit. This is normal.  
If the Handset displays: BASE BUSY TRY LATER, this indicates that the system is in  
use. Wait until the Base Unit is in the idle (on hook) mode, and repeat steps 2 to 4.  
Explanation of Why the TeleZapper Should Be Set On  
'BASIC' to avoid interference with an Answering System  
Once the Answering System picks up the line, the TeleZapper also seizes the line and  
generates the tones which 'zap' telemarketers. When the TeleZapper is in 'advanced'  
mode, the tones can stay on the line long enough that the Answering System may think  
that an extension phone has been picked up (depending on the Answering System). If this  
happens, the Answering System's Call Intercept/Interrupt feature will stop the recording  
of the message, and since no extension has actually been picked up, the call will be  
disconnected.  
Twisted Pair Cords  
Twisted pair cords are a type of phone cord wires used to reduce interference/crosstalk  
between lines. Twisted pair cords consist of two insulated copper wires which are twisted  
around each other to reduce interference from one wire to the other. The twisting of the  
wire pairs is what reduces the interference.  
Dual-Band Frequency  
Our unit does utilize both the 5.8 and 2.4 GHz frequency bands simultaneously. The  
dual-band technology provides a clear advantage over existing cordless phones in its  
ability to avoid interference and provide optimal clarity in both received and transmitted  
audio.  
Since transmitting in the 5.8 GHz frequency requires more power, the Base station  
transmits with the 5.8 GHz band (since it remains plugged to a power outlet all the time),  
while the battery-operated Handset transmits in the 2.4 GHz band, so it can yield  
optimum talk-time performance between battery charges.  
Language Conversion  
VT5831 LANGUAGE CONVERSION OF HANDSET MENUS  
ENGLISH  
SPANISH  
FRENCH  
CALLS LOG  
GUIA DE LLAMADAS  
REGISTRE D'APPEL  
INTERCOM  
INTERCOMUNICADOR  
INTERPHONE  
HANDSET SETTINGS  
CONFIG AURICULAR  
REGLAGES COMBINE  
 
SET TIME  
PONER TIEMPO  
REGLER L'HEURE  
CLOCK MODE  
MODO RELOJ  
MODE HORLOGE  
REGISTER  
REGISTRAR  
REGISTRE  
RINGER VOLUME  
TIMBRE VOLUMEN  
SONNERIE VOLUME  
RINGER MELODY  
TIPO DE TIMBRE  
SONNERIE MELODIE  
VIBRATE CONTROL  
CTRL VIBRACION  
MODE VIBRATION  
LOW BATT TONE  
TONO DE BAT BAJA  
SON PILE FAIBLE  
RANGE TONE  
TONO DE RANGO  
SON DE PORTEE  
KEYPAD TONE  
TONO DE DECLADO  
SON DU CLAVIER  
CONTRAST  
CONTRASTE  
CONTRASTE  
LANGUAGE  
IDIOMA  
LANGUE  
TO CHANGE HANDSET MENU FROM SPANISH:  
Press MENU.  
Scroll down to CONFIG AURICULAR. Press OK.  
Scroll down to IDIOMA. Press OK.  
Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK.  
TO CHANGE HANDSET MENU FROM FRENCH:  
Press MENU.  
Scroll down to REGLAGES COMBINE. Press OK.  
Scroll down to LANGUE. Press OK.  
Scroll up to ANGLAIS (English) or ESPAGNOLE (Spanish). Press OK.  
LANGUAGE CONVERSION OF BASE MENUS  
ENGLISH  
SPANISH  
 
FRENCH  
CALLS LOG  
GUEA DE LLAMADAS  
REGISTRE D'APPEL  
BASE SETTINGS  
CONFIG BASE  
REGLAGES BASE  
DISPLAY BASE-ID  
NUMERO DE BASE  
NUMERO DE BASE  
RINGER VOLUME  
TIMBRE VOLUMEN  
SONNERIE VOLUME  
RINGER MELODY  
TIPO DE TIMBRE  
SONNERIE MELODIE  
KEYPAD TONE  
TONO DE DECLADO  
SON DU CLAVIER  
TONE/PULSE  
TONOS/PULSOS  
TONALITE/IMPUL  
CONTRAST  
CONTRASTE  
CONTRASTE  
LANGUAGE  
IDIOMA  
LANGUE  
TO CHANGE BASE MENU FROM SPANISH:  
Press MENU.  
Scroll down to CONFIG BASE. Press OK.  
Scroll down to IDIOMA. Press OK.  
Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK.  
TO CHANGE BASE MENU FROM FRENCH:  
Press MENU.  
Scroll down to REGLAGES BASE. Press OK.  
Scroll down to LANGUE. Press OK.  
Scroll up to ANGLAIS (English) or ESPAGNOL (Spanish). Press OK.  
2461 De-register  
There are 2 different versions of this unit. If the customer has a tone/pulse switch on the  
bottom of the Base, please use on of the procedures for Mk1. If they do not have a  
tone/pulse switch on the bottom of the set, please use the procedure for Mk2a.  
VT2461 Mk1 DEREGISTER ALL HANDSETS  
1.Unplug power from the Base. Remove spare battery pack.  
2.Hold down [PAGE] while reconnecting power. When the POWER light begins to  
blink, release the [PAGE] key.  
 
3.Hold down [PAGE] key for 5 seconds. When the LINE IN USE light begins to flash,  
release the [PAGE] key.  
4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it  
stops blinking, press [PAGE] once.  
VT2461 Mk1 DEREGISTER A SINGLE HANDSET  
1.Unplug power from the Base. Remove spare battery pack.  
2.Hold down [PAGE] while reconnecting power. When the POWER light begins to  
blink, release the [PAGE] key.  
3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister.  
4.Once you complete step #3, the HANDSET CHARGING light will blink back to you  
the number of times corresponding to the Handset you wish to deregister. Within 5  
seconds from when it stops blinking, press [PAGE] once.  
VT2461 Mk2a  
1.Unplug power from the Base. Remove spare battery pack.  
2.Hold down [PAGE] while reconnecting power. When the Base Display says 'Pr',  
release [PAGE].  
3.Press [MENU]. The Display will say 'rh'.  
4.Press [SELECT] to choose h1, h2, h3, h4 or AL (all).  
5.Press [TIME/SET] to confirm.  
Unplug power from the Base, then reconnect power to complete deregistration.  
2455 De-register  
DEREGISTER ALL HANDSETS  
1.Unplug power from the Base. Remove spare battery pack.  
2.Hold down [PAGE] while reconnecting power. When the POWER light begins to  
blink, release the [PAGE] key.  
3.Hold down [PAGE] for 5 seconds. When the LINE IN USE light begins to flash,  
release the [PAGE] key.  
4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it  
stops blinking, press [PAGE] once.  
DEREGISTER A SINGLE HANDSET  
1.Unplug power from the Base. Remove spare battery pack.  
2.Hold down [PAGE] while reconnecting power. When the POWER light begins to  
blink, release the [PAGE] key.  
3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister.  
4.Once you complete step #3, the HANDSET CHARGING light will blink back to you  
the number of times corresponding to the Handset you wish to deregister. Within 5  
seconds from when it stops blinking, press [PAGE] once.  
8 inch 4 conductor line cord  
Perform the following:  
-Advise the customer that we will send him a replacement 8 inch 4 conductor line cord.  
-Inform the customer that he or she will receive the new replacement cord in U.S. Mail.  
-Verify and update the customer's profile with all address and telephone information.  
-Place an internal referral request via CRSS to Research Advisor to place an order for the  
replacement line cord.  
Perform the following:  
 
- Advise the customer that you are sending him or her a brand new replacement set  
(Cordless 2230 or 2255 whichever the customer has). If the customer does not want the  
replacement, advise him or her to return their unit to the place of purchase. Stop! If the  
customer accepts the replacement 2230/2255 continue....  
- Inform the customer that he or she will receive the new replacement set(s) within 14  
business days. Explain that you will also send an ARS label (via US Mail) for him or  
her to return his or her original unit.  
- Verify and update the customer's profile with all address and telephone information.  
- Access DES and enter a replacement order for the customer.  
- You will then need to place another commitment (via the internal referral team [OSG-to  
place an SAP order]) requesting an ARS Label be sent to the customer.  
Deregistration process for V2421  
1.If base is plugged in, disconnect the DC connector from it and wait at least 10 seconds  
before proceeding.  
2.Hold down the [PAGE] button while reconnecting the DC cord to the base. Continue  
to hold down the [PAGE] button for 5 seconds after reconnecting power.  
3.Release the [PAGE] button.  
4.Press the [PAGE] button from 1 to 5 times, depending on the handsets you wish to  
deregister:  
1 press deletes HS1: 2 presses deletes HS2; etc. 5 presses deletes all.  
The Base LED will flash with each key press.  
5.After entering the handset(s) to delete, the base will flash back the number of key  
presses entered.  
6.Once the LED stops flashing, press [PAGE] once. Your mission is complete.  
Access to SoundCard  
Access to SoundCard  
1.Press start  
2.Programs  
3.Accessories  
4.Entertainment/multimedia  
5.Volume control ( this will open the master volume control)  
6.Go to Options and select Properties  
Select Line In  
1.Press start  
2.Programs  
3.Accessories  
4.Entertainment/multimedia  
5.Volume control ( this will open the master volume control)  
6.Go to Options and select Properties  
7.There will be an option to adjust Recording or playback volume control. Choose  
Recording.  
8.There is another section under recording where you pick which volume controls you  
want to show on the bar. Make sure there is a check next to "line". If there is not, please  
check it  
 
9.Hit "Ok". Now "line or Line In" should show up in the master volume control for  
Recording. Please make sure that there is a check mark in the Select box under the "Line  
or Line IN  
10.Go to Options and Select Properties.  
11.There should be an option to adjust Recording or playback volume control. Choose  
Playback.  
12.There is another section under playback where you pick which volume controls you  
want to show on the bar. Make sure there is a check next to "line or Line in". If there is  
not, please check it.  
13.Hit "Ok". Now "line or Line in " should show up in the master volume control for  
Playback. Please make sure that there is a check mark in the MUTE box under the "line  
or line in". (it is possible that you may not have a MUTE option, it might be "SELECT".  
If you have a choice to SELECT then do not check SELECT under LINE")  
14.Now close the Master Volume Control.  
Operating Range General  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and base can communicate  
over only a certain distance --- which can vary with the locations of the base and handset,  
the weather, and the construction of your home or office. For best performance, keep the  
base antenna fully upright.  
If you receive a call while you are out of range, the handset might not ring --- or if it does  
ring, the call might not connect when you press [PHONE]. Move closer to the base, then  
press [PHONE] to answer the call.  
If you move out of range during a phone conversation, you might hear noise or  
interference. To improve reception, move closer to the base.  
If you move out range without pressing[OFF], your phone will be left "off the hook." To  
hang up properly, walk back into range, periodically pressing [OFF].  
Handset De-Registration (2455/2461)  
1.Disconnect power to the Base (either unplug the DC connector from the bottom of the  
Base or unplug the power supply from the outlet). Remove spare battery, if applicable.  
2.Hold down the base PAGE key while applying power back to the Base. When the  
POWER LED begins to blink, release the PAGE key.  
THE USER HAS 15 SECONDS TO BEGIN THE NEXT STEP;OTHERWISE, THE  
BASE WILL EXIT PROGRAM MODE.  
3.Hold down the PAGE key for 5 seconds. The HANDSET CHARGING LED will be  
lit, and after 5 seconds, the LINE IN USE LED will start to flash. Now release the PAGE  
key.  
4.The HANDSET CHARGING LED will blink 5 times and then go out. Within 5  
seconds from when it stops blinking, press and release the PAGE key.  
All handsets should now be deregistered.  
Conference calls  
When call is conferenced, two lines are being bridged through one telephone. The normal  
loss that occurs between a station to station call is doubled when using the conference  
call feature. The quality of transmission depends on many variables including the amount  
 
of line voltage available at the phone and the distance of miles between the two other  
parties. Customer may consider 3-way calling service (if available through local telco) as  
alternative. Customer is less likely to experience volume loss due to more direct routing  
of conference.  
Caller Id after 2nd ring  
Most Telco's send out the Caller ID information between the 1st and 2nd ring. Some  
Telco's send out this information later. If the machine answers the call before the  
information is received, the Caller ID information will be lost. Please set the number of  
rings to a number higher than 2. The customer may want to turn the machine off and  
then let a call come in to see when the information arrives. You need to set the answering  
system to answer the ring after the caller ID information arrives. Do not set it for the  
same ring. If you have voice mail service, set it to answer at 6 rings.  
Operating Range 2.4  
This cordless operates in the 2.4 Gigahertz frequency band. Radio signals in this band  
can penetrate small openings and reflect around obstructions more effciently than those  
of conventional cordless telephones. This alows the unit to operate in areas that are  
typically difficult for cordless phones.  
Your cordless telephone operates at the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, your handset and base can communicate  
only over a certain distance which can vary with the locations of the base and handset,  
the weather, and the construction of your home or office.  
Spread Spectrum Echo  
This unit employs state-of-the-art frequency hopping spread spectrum (FHSS) technology  
to achieve one of the longest ranges in the consumer cordless telephone industry. FHSS  
is a digital technology that is also found in much more expensive cellular telephones.  
Just as it is common to experience echo in some cellular telephone systems, some users  
will experience occasional echo while using this phone. The presence and/or level of  
echo will depend on the electrical characteristics of the connection between the phone  
and user's local central office. This is normal operation. The customer can lower the  
volume on the handset and this will decrease the echo.  
Caller ID/Call Waiting Services  
It may not be enough that the users subscribe to both services, they may also need to ask  
the local phone company to combine Caller ID with Call Waiting, so that their Caller ID  
product will be able to recognize names and numbers for a Call Waiting call, as well as,  
for regular calls. There may be an additional charge for this combined feature. Their  
phone company may use names for this combined feature that are not on this list, but  
listed below are some of the more generally used names for this combined Caller ID with  
Call Waiting service:  
·Call Waiting ID, Caller ID/Call Waiting ID - Bell Atlantic  
·Wait and See - Ameritech  
·Call Waiting ID - PacBell, SW Bell  
·Caller ID with Name on Call Waiting - SNET  
in.  
Operating Range 900  
 
This cordless operates in the 900 megahertz frequency band. Radio signals in this band  
can penetrate small openings and reflect around obstructions more effciently than those  
of conventional cordless telephones. This alows the unit to operate in areas that are  
typically difficult for cordless phones.  
Your cordless telephone operates at the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, your handset and base can communicate  
only over a certain distance which can vary with the locations of the base and handset,  
the weather, and the construction of your home or office.  
Cardiac Pacemakers  
THE FOLLOWING INFORMATION IS LOCATED AT THE BEGINNING OF THE  
CIB  
Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones):  
Preliminary studies performed at the U.S.. Food and Drug Administration (FDA) and  
elsewhere have shown that when digital wireless telephones using technology similar to  
900 MHz Cordless Telephones are placed very close to implanted cardiac pacemakers,  
interference with the operation of the pacemaker can occur. These preliminary studies  
show that interference is not likely to occur when there is a reasonable distance between  
the telephone and the implanted pacemaker and stops when the phone is set in the  
"battery save mode" or moved so that it is more than 3 inches from the pacemaker.  
Based on these preliminary studies, the FDA has concluded that digital wireless  
telephones "do not seem to pose a significant problem for pacemaker wearers.  
Until more is known, the FDA suggests that people with pacemakers may want to take  
some simple precautions when using or carrying digital wireless telephones to ensure that  
there is ample distance between the digital cellular telephone and the pacemaker -- by not  
placing the phone next to the pacemaker implant (for example, in a shirt or coat pocket  
directly over the pacemaker implant) when the phone is turned on ready to receive a call  
and holding it to the ear opposite the side of the body where the pacemaker is implanted  
when using the phone. Consult your physician or medical device manufacturer to  
determine if additional precautions are necessary.  
Volume Controls  
Both the base unit and the handset have digital volume controls. The volume controls for  
the speakerphone are located on the front face of the base unit. Press the volume up side  
to increase the speaker volume and the volume down side to decrease the volume.  
Holding either side down will continuously change the volume setting.  
The volume controls for the handset are located on the side of the unit. Press the [^] (up)  
or [v] (down) keys to increase or decrease the volume.  
Date Code Sticker  
The date code sticker can be found inside the handset battery compartment, on the bottom  
of the base, or on the pretty box. It specifically indicates where and when the product  
was manufactured.  
Following is an example of what is shown on the sticker:  
940101 B  
2/7  
CPS 2A  
Note: If inputting the date code in the FCC field, use the following format:  
 
940101B2-7CPS2A (CRS will not accept a slash.)  
The battery save feature will deactivate the ring approximately 60 seconds after being set.  
After 60 seconds, the phone will enter "sleep mode". The phone will not ring or display  
"incoming call" when the extension phones are ringing. If any button on the phone is  
pressed, this will "wake up" the phone. If there is an incoming call within 60 seconds of  
a button being pressed, the phone will ring. Once nothing has been pressed for another  
60 seconds, the phone will go back into "sleep mode" and will not ring.  
ToneLength  
Tone length for most cordless telephones is 80-100 milliseconds.  
Some services may require longer tones. You need to look for a phone that will continue  
to produce a tone signal for as long as a digit is held down. We have many phones with  
long tones.  
Handset Warmth  
It is normal to feel heat near the battery compartment on the cordless handset once the  
battery has been fully charged. There is a component in the battery known as a  
"separator" which converts excess energy to heat.  
Relocate Phone In Home EMI + Sep/Phns  
Interference generated by some radio equipment and electrical appliances and machinery  
may travel through the air, affecting other types of equipment in close proximity.  
Filters cannot help in this situation. Separating the objects may be the only solution.  
Split Line w/Triplex + Verify 2 cond cord on line 1  
If single line telephone equipment is also experiencing crosstalk, the customer may try  
the following remedies:  
1.Use shortest line cords possible.  
2.Use 2 conductor line cords to connect all single line equipment.  
3.Disconnect line 2 wires on any jack where not needed.  
Crosstalk  
If crosstalk occurs while phones are plugged into the network interface, inside wiring is  
NOT the problem. Plug separate phones into the individual interfaces for each line.  
Both lines will need to be in use at the same time to get valid test results.  
TWO SINGLE LINE JACKS  
Verify that 2 conductor line cord is connected to L1/L2 port on telephone. 4 conductor  
cord may be used at L2 port.  
SINGLE LINE TELEPHONE EQUIPMENT  
If single line telephone equipment is also experiencing crosstalk, customer may try the  
following remedies:  
1.Use shortest line cords possible.  
2.Use 2 conductor line cords to connect all single line equipment.  
3.Disconnect line 2 wires on any jack where not needed.  
TWO-LINE JACKS  
·Use triplex adapter and 2 line cords at each affected two-line set.  
·Connect cords to L1 and L2 on adapter (not L1+L2) cannot use wall phones with triplex  
adapter.  
Suggestions for reducing local telephone line recordings:  
 
·If possible advise your callers to leave a message.  
·Check with the local telephone company and advise them 7-10 seconds of silence is  
required for the answering system to disconnect.  
NOTE: Charges may apply  
Call Waiting disconnects answering system  
Answering System senses a fluctuation in line voltage caused by the Call Waiting signal  
and disconnects.  
Contact Local Telephone Company for possible solutions.  
External Antennas  
Additional external antennas are not recommended for the following reasons:  
·AT&T cordless telephones are designed to ensure that the power output of the set does  
not exceed standards set by the FCC. The maximum power output allowed is .1 watt (or  
100 milliwatts).  
·Any attachment to a cordless telephone which increases the power output is in violation  
of FCC regulations.  
·Once the product is opened in order to connect the external antenna, the warranty is  
voided.  
Hearing Aid Compatibility  
This product is compatible with inductively coupled hearing aids.  
Use of any other amplification devices near or on the cordless product may produce  
squealing, whistling, or feedback.  
·If you use a hearing aid in only one ear, cradle the handset to the other ear to try to avoid  
microphone feedback.  
·Remove or turn off the hearing aid when using the handset.  
·Use a different extension telephone if you are unable to use the product without  
assistance of a hearing aid.  
Information regarding inductively coupled hearing aids:  
·This type of hearing aid is usually equipped with a T (telephone ) switch, specifically  
installed for improved amplification with telephone use.  
·Flip the T switch to the telephone position to turn off the hearing aid microphone and  
turn on the inductive pickup coil that receives voice signals through a magnetic field  
generated by some telephone handset.  
·Not all telephones generate a sufficiently strong magnetic field to couple to these hearing  
aids.  
·Those that do are labelled Hearing Aid Compatible by AT&T.  
Hearing Aid Compatibility  
This product is compatible with inductively coupled hearing aids.  
Clean Charging Contacts  
·Each month clean handset and base charging contacts using a pencil eraser or a cloth to  
eliminate deposit accumulation.  
·Charge light should come on when handset is cradled in base.  
·Charge handset for 10 hours.  
 
Calling in same Area Code  
Many LTCO's are changing their dialing sequence to 0 +, or 1 +, 10-digit dialing (0 + 0r  
1 + area code + seven-digit phone number) for all long distance calls that are made within  
the same area code. All 0 +, or 1 +, 7-digit dialing within the same area code will be  
eliminated. This also means that local credit card and operator assistance calls that  
traditionally have been 0 + 7 dialed calls will now require 0 + 10 dialing. You will  
continue 0 + or 1 + 10 digit dialing for long distance calls into other area codes as you do  
today.  
Recradle unplug AC  
1.Unplug the AC adapter from the wall outlet.  
2.Remove battery cover on handset.  
3.Unplug batteries from back of handset.  
4.Wait 15 seconds and reinstall batteries securely.  
5.Replace battery cover.  
6.Recradle handset in base, replug AC adapter and wait 15 seconds.  
7.Pick up handset and press phone.  
NOTE: Be sure batteries have been charged recently.  
Recradle unplug AC  
1.Unplug the AC adapter from the wall outlet.  
2.Remove battery cover on handset.  
3.Unplug batteries from back of handset.  
4.Wait 15 seconds and reinstall batteries securely.  
5.Replace battery cover.  
6.Recradle handset in base, replug AC adapter and wait 15 seconds.  
7.Pick up handset and press phone.  
NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16  
Hours.  
Handset Locked Up (Battery ) :  
1.Remove battery cover on handset.  
2.Unplug battery from back of handset.  
3.Wait 15 seconds.  
4.Reinstall battery securely.  
5.Replace battery cover.  
6.Recradle handset in base for 15 seconds.  
7.Pick up handset and press phone.  
NOTE: Be sure batteries have been charged recently.  
Handset Locked Up (Battery ) :  
1.Remove battery cover on handset.  
2.Unplug battery from back of handset.  
3.Wait 15 seconds.  
4.Reinstall battery securely.  
 
5.Replace battery cover.  
6.Recradle handset in base for 15 seconds.  
7.Pick up handset and press phone.  
NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16  
hours.  
Common Cure  
If the unit does not seem to be responding normally, then try putting the handset in the  
base to reinitialize the unit. If it still does not seem to respond after doing this a few  
times, do the following (in the order listed):  
1.Unplug the power cord.  
2.Remove the handset battery.  
3.Wait a few minutes.  
4.Plug the power cord into an electrical outlet.  
5.Install the handset battery.  
6.Put the handset in the base to reinitialize.  
Base Unit Locked Up:  
1.Recradle handset in base.  
2.Unplug AC adapter from wall outlet.  
3.Wait 15 seconds.  
4.Reconnect AC adapter.  
5.Wait 15 seconds.  
6.Pick up handset and press PHONE button.  
Single Audio Path Mutes  
Ringing from another line may briefly mute a conversation since this product is designed  
with a single audio path. This is a normal occurence.  
Chirping Sounds  
If chirping sounds are detected from the handset or base, check the following possible  
causes:  
·Smoke detectors  
·Other cordless telephones  
·Alarm clocks  
To enable the unit to work with business systems:  
·Install the unit at the control box, or  
·Wire a jack around the system.  
NOTE: Unit will not have business system features if installed in this manner.  
Check with the local telephone company to inquire as to possible low line voltage.  
NOTE: The recommended voltage is 24 to 48 on hook.  
Due to reduced line voltage, avoid having additional extension telephones "off the hook"  
during a call.  
Wet Handset  
A handset dropped in water may still operate if left out to dry.  
1.Empty any residual water.  
2.Leave handset face down on a towel to dry for 72 hours.  
3.If handset does not operate after 72 hours, send it in for repair.  
 
To determine if telephones ring separately or together:  
1.Remove telephones from line.  
2.Replace one at a time.  
·Line 1 has a higher pitched ring that helps differentiate it from the ring of Line 2.  
·Have someone call on each line.  
·Let the telephone ring approximately five times and listen to the difference.  
·Try using 2 two conductor cords or purchase a 267C adapter.  
·Try a Triplex adapter and use a two cord connection.  
Ringer Volume Not Adjustable  
Ringer volume cannot be adjusted.  
If the volume is too loud, the ringer switch may be shut off.  
NOTE: This will turn the ringer off completely and you will lose line lights.  
4 Conductor Line Corfd  
To determine if the unit's cord is four pin or two pin:  
·Take another telephone "off the hook."  
·Remove and inspect the telephone line cord.  
Low Battery indicator  
The Low Battery indicator does not appear if:  
·The unit is completely charged.  
·The handset has completely discharged.  
If the handset is normally kept in the base, the light should not appear.  
Unplug excessive telephones or adjuncts or disconnect the telephones needed to bring  
ringer equivalence below total ringer equivalence.  
Check with the local telephone company to inquire as to possible low line voltage.  
NOTE: The recommended voltage is 24 to 48 on hook.  
·Unplug both ends of the line cord.  
·Plug in both ends of the line cord.  
·Replace the line cord if the connections are loose.  
Explain Call Waiting  
Explanation to Call Waiting customers:  
·The unit picks up the first call after the preset number of rings.  
·The second caller hears the telephone ring until the unit resets and is ready to answer the  
next call.  
·There is no reset time.  
More Than One Cordless  
If more than 1 cordless installed, have customer check to see if handsets are cradled on  
the correct base unit.  
.
 
.
Ringer Equivalence  
On the bottom of each telephone or adjunct is a Ringer Equivalence.  
1.Find this number for everything connected to your telephone line.  
2.Add up all the numbers to get the total Ringer Equivalence.  
Julian Date  
NOTE: Contact the telephone company, if required.  
The Julian date for this unit is found on the bottom of the unit.  
TAS units are manufactured in:  
·Mexico (M)  
·Taiwan (H)  
·China (G)  
·Thailand (L)  
The Julian date (XX XXX X) is read as follows:  
·The first two numbers (XX XXX X) represent the year (00 - 99) of manufacture.  
·The next three numbers (XX XXX X) represent the day of the year (1 - 365) of  
manufacture.  
·The last letter (XX XXX X) represent the place (M, H, G, L) of manufacture.  
So, for example, 92291G was built in 1992, on the 291st day, in China.  
When asked if a Julian date is after 92291G, 922209H, or 92168M, compare the Julian  
date the customer gives you with the Julian date above for the same manufacturing site.  
For example, if the customer said,"93005G," you would compare it to 92291G and  
answer, "Yes."  
Digital Voice  
The difference between the electronic and human voice:  
The electronic voice is a digital reproduction of a human voice which is analog.  
 
Table of Contents  
Introduction....................................................................................................................1  
ImportantSafetyInstructions..................................................................................2  
GettingStarted.............................................................................................................4  
PartsCheckList...........................................................................................................4  
TheHandsetLayout....................................................................................................5  
Setup...............................................................................................................................6  
Registration....................................................................................................................8  
BasicOperation...........................................................................................................9  
Handset Indicators.....................................................................................................9  
AdditionalInformation..............................................................................................10  
HeadsetOperation....................................................................................................10  
BeltClip........................................................................................................................10  
Maintenance................................................................................................................11  
InCaseOfDifficulty..................................................................................................12  
WarrantyStatement.................................................................................................14  
FCC,ACTAandICRegulations............................................................................16  
TechnicalSpecifications...........................................................................................20  
 
Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always be  
followed to reduce the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol  
cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink or  
swimming pool).  
5. Do not place this product on an unstable surface, such as a table, shelf, or stand.  
The product may fall, causing serious damage.  
6. Slots and openings in the back or bottom of the base unit and handset are provided  
for ventilation. To protect them from overheating, these openings must not be  
blocked by placing the product on a soft surface such as a bed, sofa or rug. This  
product should never be placed near or over a radiator or heat register. This  
product should not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on  
the marking label. If you are not sure of the type of power supply in your home, consult  
your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where  
the cord may have anyone walking on it.  
9. Never push objects of any kind into this product through slots in the base or handset  
as they may touch dangerous voltage points or short out parts that could result in  
a risk of fire or electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to  
an authorized service facility. Opening or removing parts of the base or handset  
other than specified access doors may expose you to dangerous voltages or other  
risks. Incorrect reassembling can cause electric shock when the product is  
subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire  
or electric shock.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service  
facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions.  
Adjust only those controls that are covered by the operating instructions, as  
improper adjustment of other controls may result in damage and often requires  
extensive work by an authorized technician to restore the product to normal  
operation.  
E. If the product has been dropped and the base and/or handset has been damaged.  
1
 
Important Safety Instructions  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is  
a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk  
mode.  
WARNING: To insure your safety from possible electric shock, only use the en-  
closed VTech audio patch cable to record custom ring tones. Do NOT leave the audio  
patch cable attached to the handset while charging in its base.  
2
 
Introduction  
EXPAND YOUR i 5858 or i 5871 SYSTEMS. YOUR BASE WILL WORK WITH  
UP TO 8 HANDSETS!!!  
IMPORTANT:  
The i 5808 is an accessory handset only for use with the i 5858 or i 5871  
systems. You must have one of these base units in order to use the i 5808  
accessory handset.  
This manual is designed to familiarize you with the i 5808 accessory handset  
setup, registration and basic functions. For detailed operational instructions,  
please refer to your i 5858 or i 5871 user's manual.  
3
 
Parts Check List  
1. Handset  
6. User's Manual  
2. Battery  
3. Belt Clip  
7. VTech Phonebook Manager CD  
8. Audio Patch Cable  
4. Handset Charger  
5. Special Features Guide  
9
USB Cable  
or call VTech Communications, Inc. at 1-800-595-9511. In Canada, call VTech  
Telecommunications Canada Ltd. at 1-800-267-7377.  
NOTE: Use only VTech batteries P/N 89-1324-00-00.  
Battery  
Charger  
Special Features Guide  
(English and Spanish)  
Handset  
Belt Clip  
VTech Phonebook  
Manager CD  
Audio Patch Cable  
User’s Manual  
(English and Spanish)  
USB Cable  
4
 
The Handset Layout  
1
7
8
9
10  
11  
12  
2
3
4
5
6
13  
1. Earpiece  
7. LCD Display  
2. USB Cable Jack  
3. Headset Jack / Audio  
Patch Cable Jack (2.5mm)  
4. On/Flash Key  
8. Menu/Select Key  
9. Softkeys  
10. NavKeys (Navigation Keys)  
11. Volume Keys  
5. Dialing Keys (0-9, *, #)  
6. Speakerphone Key  
12. Off/Clear Key  
13. Microphone  
5
 
Setup  
Connecting Power to Handset Charger  
Because the i 5808 is an accessory handset to the i 5858 or i 5871system, all  
you need to do is choose the location for your handset charger, and plug in the  
power supply into an electrical outlet.  
Installation and Charge of Battery in Handset  
1. Remove the battery cover and place  
the battery in the compartment with  
the metal contacts aligning, as shown  
in the diagram.  
2. Replace the battery compartment  
cover by sliding it upwards.  
3. If the new battery is not already  
charged, place the handset in its  
charger. and allow it to charge for 12  
hours. After initial charge,  
a
maintenance charge of eight hours  
should be sufficient.  
6
 
Setup  
Battery Life  
A fully charged battery provides an average talk time of about seven hours or standby  
time of four days.  
NOTE: Talk time and standby time may vary depending on operating conditions.  
Battery Indicator  
Ten minutes before the battery charge level gets too low to operate the handset, an  
empty battery icon will start flashing, five short tones are generated and a Low  
Battery message is displayed.  
If you continue to use the handset without charging or replacing the battery (spare  
batteries purchased separately), the handset will turn off automatically when the  
battery charge level is no longer sufficient to power up the handset, and the call will be  
dropped.  
Charging the Handset Battery  
After a low battery indication, place the handset in the charger and make sure the  
CHARGING light turns on. With the exception of the first charge, the battery typically  
takes eight hours to fully charge.  
NOTE: If you repeatedly get a low battery indication, even after eight hours of charging,  
then the battery should be replaced.  
As you register additional i 5808 handsets to your i 5858 or i 5871 system, they  
will be assigned extension numbers in the following order: HANDSET 2, HANDSET  
3, HANDSET 4, and so forth.  
Whenever a charged handset battery is installed, the handset will automatically begin  
Searching for Base... (if previously registered), or it will prompt you to REGISTER  
with the registration guide to register the new handset.  
BEFORE USING YOUR HANDSET(S), CAREFULLY PEEL OFF THE  
PROTECTIVE FILM COVERING THE DISPLAY.  
7
 
Registration  
Installation and Registration of Accessory Handset  
Your i 5808 is an accessory handset ONLY and requires either a i 5858 or i 5871  
base unit to operate.  
Registering the i 5808 handset for the first time  
After charging the handset will display registration directions, which are as follows:  
On the base unit, press MENU, then select REGISTER HANDSET.  
On the i 5858 base  
On the i 5871 base  
BASE SETTINGS  
BASE SETTINGS  
ANSWERING SYSTEM  
REGISTER HANDSET  
REGISTER HANDSET  
When the base unit shows READY TO REGISTER NEW HANDSET, press  
REGISTER on the handset.  
READY TO  
REGISTER NEW  
HANDSET  
CANCEL  
The handset displays Registration in Progress.  
12:00AM  
Registration  
in Progress...  
Within approximately 15 – 60 seconds the base and handset will beep, and the  
newly registered handset will be assigned the lowest extension number not  
previously assigned to another system handset (1 – 8).  
8
 
Handset Indicators  
Handset Icons  
Icon  
Description  
Line In Use Indicator  
• On steady when an extension handset or parallel set is in use.  
Hold Indicator  
• Flashes when a call is on hold.  
Mute Indicator  
• Flashes when the handset microphone is muted.  
Ringer Off Indicator  
is displayed when the ringer is turned off.  
Battery Indicator  
• When the handset is removed from the charger, this lets you know the  
level of charge in the battery, from FULL(  
) to EMPTY (  
).  
• Cycles (low, medium, and full) when handset battery is charging.  
• Flashes when a low battery condition is detected.  
Message Waiting Indicator  
• Flashes to indicate that you have new voicemail messages(only for  
i 5858 system).  
New Message Indicator  
• Flashes when there is a new message in the answer machine(onlyfor  
i 5871 system).  
Handset LEDs  
LED  
Description  
On when handset speakerphone is in use.  
9
 
Headset Operation  
Your i 5808 handset is equipped with a 2.5mm headset jack for use with an optional  
accessory headset for handsfree operation. If you choose to use the headset option,  
you must obtain an optional accessory headset, which is compatible with the i 5808.  
For best results, use a VTech 2.5mm headset.  
Customer Service at 1-800-595-9511.  
Once you have a compatible 2.5mm headset, locate the headset jack on the i 5808  
handset. Connect the plug on the headset cord to the jack (under a small rubber flag)  
on the cordless handset. The plug should fit securely. Do not force the connection.  
NOTE:  
Whenever a compatible headset is connected  
to the cordless handset, the microphone on the  
handset will be muted. This is done to limit the  
effect of background noise.  
Many compatible headsets have a reversible,  
monaural design. This means you can wear  
your headset on either ear, leaving one ear free  
for other conversations.  
Belt Clip  
The i 5808 is also equipped with a detachable  
belt clip. Align the pins on the inside edge of  
the clip with the notches on the sides of the  
Handset. The belt clip should snap securely into  
place. Do not force the connection.  
10  
 
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be  
treated with care.  
Avoid rough treatment  
Place the Handset down gently. Save the original packing materials to protect your  
telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in  
the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub,  
or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment.  
For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years.  
Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not  
use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you  
are wet or standing in water. If your Base Unit should fall into water, DO NOT  
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE  
CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.  
11  
 
In Case Of Difficulty  
If you have difficulty operating your phone, the suggestions below should solve the  
problem. If you still have difficulty after trying these suggestions, call VTech Communica-  
tions at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at  
1-800-267-7377.  
The phone doesn't work at all  
Make sure the power cord is plugged in.  
Make sure the telephone line cord is plugged firmly into the base unit and the  
telephone wall jack.  
Make sure the batteries are properly charged. If you get a Low Battery message  
or indication, the batteries need charging.  
No dial tone  
First try all the suggestions above.  
If you still don't hear a dial tone, disconnect the base unit from the telephone jack  
and connect a different phone. If there is no dial tone on that phone either, the  
problem is in your wiring or local service. Contact your local telephone company.  
You get noise, static, or a weak signal even when you're near the base  
unit  
Household appliances plugged into the same circuit as the base unit can  
sometimes cause interference. Try moving the appliance or the base unit to  
another outlet.  
You get noise, static, or a weak signal when you're away from the Base  
Unit  
You may be out of range. Either move closer to the base, or relocate the base  
unit.  
The layout of your home may be limiting the range. Try moving the base unit to  
another position.  
The handset does not ring when you receive a call  
Make sure you have the ringer activated.  
Make sure the telephone line cord is plugged firmly into the base unit and the  
telephone jack. Make sure the power cord is plugged in.  
You may be too far from the base unit.  
You may have too many extension phones on your telephone line to allow all of  
them to ring. Try unplugging some of the other phones.  
12  
 
In Case Of Difficulty  
Your Handset vibrates or shakes when a call comes in  
It is likely that your Vibrating Handset Ringer option has been set to ON.  
You hear other calls while using your phone  
Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.  
If you still hear other calls, the problem is probably in your wiring or local service.  
Call your local telephone company.  
You hear noise in the Handset, and none of the keys or buttons work  
Make sure the power cord is plugged in.  
Common cure for electronic equipment  
If the unit does not seem to be responding normally, then try putting the Handset in its  
Base. If it does not seem to respond, do the following (in the order listed):  
1. Disconnect the power to the base.  
2. Disconnect the handset battery, and spare battery, if applicable.  
3. Wait a few minutes.  
4. Connect power to the base.  
5. Re-install the battery.  
6. Wait for the handset to re-establish its link with the base. To be safe, allow up to  
one minute for this to take place.  
You cannot hear recorded messages  
Using the base volume control, raise the volume to a comfortable listening level.  
13  
 
Warranty Statement  
What does this limited warranty cover?  
The manufacturer of this VTech product, VTech Communications, warrants to the  
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all  
accessories provided by VTech in the sales package (“Product”) are free from  
material defects in material and workmanship, pursuant to the following terms and  
conditions, when installed and used normally and in accordance with operation  
instructions. This limited warranty extends only to the Consumer for Products  
purchased and used in the United States of America.  
What will VTech Communications do if the Product is not free from material  
defects in materials and workmanship during the limited warranty period  
(“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will  
repair or replace at VTech’s option, without charge, a Materially Defective Product.  
If we repair this product, we may use new or refurbished replacement parts. If we  
choose to replace this product, we may replace it with a new or refurbished product  
of the same or similar design. VTech will return repaired or replacement products  
to you in working condition. VTech will retain defective parts, modules, or equipment.  
Repair or replacement of Product, at VTech’s option, is your exclusive remedy. You  
should expect the repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date  
of purchase if we repair or replace a Materially Defective Product under the terms  
of this limited warranty. This limited warranty also applies to repaired or replacement  
Products for a period of either (a) 90 days from the date the repaired or replacement  
Product is shipped to you or (b) the time remaining on the original one year warranty;  
whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical  
damage, improper installation, abnormal operation or handling, neglect, inundation,  
fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone  
other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions,  
network reliability or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech electrical  
accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic  
serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced or shipped for repair from outside the United  
States, or used for commercial or institutional purposes (including but not limited  
to Products used for rental purposes); or  
7. Product returned without valid proof of purchase (see 2 below); or  
8. Charges for installation or set up, adjustment of customer controls and installation  
or repair of systems outside the unit.  
14  
 
Warranty Statement  
How do you get warranty service?  
• To obtain warranty service in the United States of America, call 1-800-595-9511 for  
instructions regarding where to return the Product. Before calling for service, please  
check the user’s manual. A check of the Product controls and features may save  
you a service call.  
• Except as provided by applicable law, you assume the risk of loss or damage during  
transit and transportation and are responsible for delivery or handling charges incurred  
in the transport of Product(s) to the service location. VTech will return repaired or  
replaced product under this limited warranty to you, transportation, delivery or handling  
charges prepaid. VTech assumes no risk for damage or loss of the Product in transit.  
• If the Product failure is not covered by this limited warranty, or proof of purchase  
does not meet the terms of this limited warranty, VTech will notify you and will request  
that you authorize the cost of repair prior to any further repair activity. You must  
pay for the cost of repair and return shipping costs for the repair of Products that  
are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech  
service location along with a description of the malfunction or difficulty;  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased  
(Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech.  
It supersedes all other written or oral communications related to this Product. VTech  
provides no other warranties for this product. The warranty exclusively describes  
all of VTech’s responsibilities regarding the product.  
There are no other express warranties. No one is authorized to make modifications  
to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also  
have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose  
and merchantability (an unwritten warranty that the product is fit for ordinary use)  
are limited to one year from date of purchase. Some states do not allow limitations  
on how long an implied warranty lasts, so the above limitation may not apply to you.  
In no event shall VTech be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability to  
use the product, or other associated equipment, the cost of substitute equipment,  
and claims by third parties) resulting from the use of this product. Some states do  
not allow the exclusion or limitation of incidental or consequential damages, so the  
above limitation or exclusion may not apply to you.  
15  
 
FCC, ACTA and IC Regulations  
This equipment complies with Parts 15 of the Federal Communications Commission  
(FCC) rules for the United States. It also complies with regulations RSS210 and CS-  
03 of Industry and Science Canada. Operation is subject to the following two  
conditions: (1) this device may not cause interference, and (2) this device must accept  
any interference, including interference that may cause undesired operation of the  
device.  
A label is located on the underside of the Base Unit containing either the FCC  
registration number and Ringer Equivalence Number (REN) or the IC registration  
number and Load Number. You must, upon request, provide this information to your  
local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
Should you experience trouble with this telephone equipment, please contact:  
VTech Communications Inc. CUSTOMER SERVICE at 1-800-595-9511. In Canada,  
call VTech Telecommunications Canada Ltd. at 1-800-267-7377 for repair/  
warranty information. The telephone company may ask you to disconnect this  
equipment from the line network until the problem has been corrected.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved by the party  
responsible for compliance could void the user's authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the FCC rules.  
These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can  
radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications. However, there  
is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is encouraged to  
try and correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
To ensure safety of users, the FCC has established criteria for the amount of radio  
frequency energy that can be safely absorbed by a user or bystander according to the  
intended usage of the product. This product has been tested and found to comply with  
the FCC criteria. The handset has such a low power that it does not require testing. It  
may be safely held against the ear of the user. The base unit shall be installed & used  
such that parts of the user’s body other than the hands should be maintained at a  
comfortable distance of approximately 20 cm or more. If you choose to use a clipping  
device, please make sure to only use the supplied VTech belt clip.  
FCC and ACTA Information  
If this equipment was approved for connection to the telephone network prior to July  
23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC)  
16  
 
FCC, ACTA and IC Regulations  
rules. If the equipment was approved after that date, it complies with the Part 68  
rules and with Technical Requirements for Connection of Equipment to the Telephone  
Network adopted by the Administrative Council for Terminal Attachments (ACTA).  
We are required to provide you with the following information.  
1. Product identifier and REN information  
The label on the back or bottom of this equipment contains, among other things, an  
identifier indicating product approval and the Ringer Equivalence Number (REN). This  
information must be provided to your local telephone company upon request. For  
equipment approved prior to July 23, 2001, the product identifier is preceded by the  
phrase “FCC Reg No.” and the REN is listed separately. For equipment approved after  
that date, the product identifier is preceded by “US” and a colon (:), and the REN is  
encoded in the product identifier without a decimal point as the sixth and seventh  
characters following the colon. For example, the product identifier US:AAAEQ03T123XYZ  
would indicate an REN of 0.3.  
The REN is used to determine how many devices you may connect to your telephone  
line and still have them ring when you are called. In most, but not all areas, the sum  
of all RENs should be five (5.0) or less. For more information, please contact your  
local telephone company.  
2. Connection and use with the nationwide telephone network  
The plug and jack used to connect this equipment to the premises wiring and the  
telephone network must comply with the applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug is  
provided with this product. It is designed to be connected to a compatible modular jack  
that is also compliant. An RJ11 jack should normally be used for connecting to a single  
line and an RJ14 jack for two lines. See Installation Instructions in this user’s manual.  
This equipment may not be used with Coin Telephone Lines or with Party Lines. If  
you have specially wired alarm dialing equipment connected to your telephone line,  
ensure the connection of this equipment does not disable your alarm equipment. If you  
have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
3. Repair instructions  
If this equipment is malfunctioning, it must be unplugged from the modular jack until  
the problem has been corrected. Repairs to this telephone equipment can only be made  
by the manufacturer or its authorized agents. For repair procedures, follow the  
instructions outlined under the Limited Warranty.  
4. Rights of the telephone company  
If this equipment is causing harm to the telephone network, the telephone company  
may temporarily discontinue your telephone service. The telephone company is required  
to notify you before interrupting service. If advance notice is not practical, you will be  
notified as soon as possible. You will be given the opportunity to correct the problem  
and the telephone company is required to inform you of your right to file a complaint  
with the FCC. Your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product. The  
telephone company is required to notify you if such changes are planned.  
17  
 
FCC, ACTA and IC Regulations  
5. Hearing aid compatibility  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
6. Programming/testing of emergency numbers  
If this product has memory dialing locations, you may choose to store police, fire  
department and emergency medical service telephone numbers in these locations. If  
you do, please keep three things in mind:  
a. We recommend that you also write the telephone number on the directory card,  
so that you can still dial the emergency number manually if the memory dialing  
feature doesn’t work.  
b. This feature is provided only as a convenience, and the manufacturer assumes  
no responsibility for customer reliance upon the memory feature.  
c. Testing the emergency telephone numbers you have stored is not recommended.  
However, if you do make a call to an emergency number:  
You must remain on the line and briefly explain the reason for the call before  
hanging up.  
Programming/testing of emergency numbers should be performed during  
off-peak hours, such as in the early morning or late evening, when the  
emergency services tend to be less busy.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
The term “IC:” before the radio certification number only signifies that Industry Canada  
technical specifications were met.  
Notice: This equipment meets the applicable Industry Canada Terminal Equipment  
Technical Specifications. This is confirmed by the registration number. The  
abbreviation, IC, before the registration number signifies that registration was  
performed based on a Declaration of Conformity indicating that Industry Canada  
technical specifications were met. It does not imply that Industry Canada approved  
the equipment.  
Notice: The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.  
The REN assigned to each terminal equipment provides an indication of the maximum  
number of terminals allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to the  
requirement that the sum of the Ringer Equivalence Numbers of all the devices does  
not exceed five.  
Before installing this equipment, users should ensure that it is permissible to be con-  
nected to the facilities of the local telecommunications company. The equipment must  
also be installed using an acceptable method of connection. The customer should be  
aware that compliance with the above conditions may not prevent degradation of ser-  
vices in some situations.  
Repairs to certified equipment should be made by an authorized Canadian mainte-  
nance facility designated by the Supplier. Any repairs or alterations made by the  
user to this equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
18  
 
FCC, ACTA and IC Regulations  
Users should ensure for their own protection that the electrical ground connections  
of the power utility, telephone lines and internal metallic water pipe system, if present,  
are connected together. This precaution may be particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves, but should  
contact the appropriate electrical inspection authority or electrician as appropriate.  
Your Cordless Phone is designed to operate at the maximum power allowed by the  
FCC and IC. This means your Handset and Base Unit can communicate only over  
a certain distance - which will depend on the location of the Base Unit and Handset,  
weather, and the construction and layout of your home or office.  
19  
 
Technical Specifications  
WEIGHT  
FREQUENCYCONTROL  
Handset: 145 grams  
(excluding battery)  
Crystal controlled  
PLL synthesizer  
Charger: 182 grams  
TRANSMITFREQUENCY  
POWER REQUIREMENTS  
Base: 5725-5850 MHz  
Handset: 5725-5850 MHz  
Handset: 3 cell AAA 3.6V 800mAh  
NiMH Battery  
RECEIVEFREQUENCY  
Charger: 9V DC @200mA  
Base: 5725-5850 MHz  
Handset: 5725-5850 MHz  
MEMORY  
CHANNELS  
Handset:  
95 Channels  
Phonebook: 100 Memory locations;  
up to 32 digits, 16 characters per  
location.  
SIZE  
Caller ID: 100 Memory locations  
Handset: 190mm x 42mm x 31mm  
Charger: 87.0mmx90.0mmx84mm  
(including antenna)  
NOMINAL  
RANGE  
EFFECTIVE  
SPECIFICATIONSARE TYPICAL  
AND MAY CHANGE WITHOUT  
NOTICE.  
MaximumpowerallowedbyFCCand  
IC. Actual operating range may vary  
accordingtoenvironmentalconditions  
at the time of use.  
20  
 
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications Inc.,  
Beaverton, Oregon, 97008  
Distributed in Canada by VTech Telecommunications Canada  
Ltd., 7671 Alderbridge Way, Richmond, B.C. V6X 1Z9.  
Copyright 2005 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China  
91-000xxx-010-000  
ISSUE 0  
 
Congratulations on your purchase  
of this VTech product  
NEED HELP?  
Our representatives are here  
to help you with any questions  
concerning the operation of this  
product, available accessories,  
or any other related issues.  
Call Toll Free:  
1-800-595-9511  
In Canada, Call:  
1-800-267-7377  
or visit our website at  
 

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