VTech Cordless Telephone VT 1421 User Manual

INTRODUCTION  
Congratulations! You have purchased  
one of the most sophisticated cordless  
telephones on the market. The VT  
1421 has been designed to offer a new  
standard in cordless telephone  
technology  
The VT 1421 uses special memory  
which is not susceptible to power  
failures. This provides permanent  
storage of all memory dial numbers,  
Caller ID information, and security  
codes.  
Unlikemostothercordlessphones, the  
VT 1421 digitizes your voice using  
advanced ADPCM digital voice  
encoding to provide noise and  
distortion-free performance. In most  
conditions, you will not be able to tell  
you are using a cordless phone. Gone  
are the annoyances of static,  
interference and having to listen to  
other conversations on your cordless  
telephone.  
When an optional battery pack is  
installed in the base unit, the VT 1421  
usesthisbatterytoprovidedoperational  
backup in case of power failure. In this  
way you have access to handset  
functions during total power outage.  
Calls can still be placed and received  
onthehandsetwithoutinterruption. Up  
to 5 hours of backup will be possible  
with a fully charged battery pack in the  
base unit.  
The VT 1421 scrambles your voice  
before it transmits. This allows you the  
security of knowing that no one can  
eavesdrop on your conversations.  
TheVT1421informsyouwhenanother  
extension is currently in use on the  
same phone line. The phone will also  
alert you when you are Out of Range,  
even when you’re not on the phone!  
The VT 1421 decodes and displays  
name and/or number Caller ID  
information where available and when  
the service is subscribed to. The  
alphanumeric display can show both  
the name and number of the calling  
party. Up to 15 name characters or  
12 phone number digits (including  
spaces) can be displayed.  
The VT 1421 has a very unique and  
compact design. Using the provided  
beltclip, you can easily carry the  
handset clipped to your belt or even in  
a shirt pocket. Also, if you connect an  
optionalheadsettothe2.5mmheadset  
jack on the VT 1421, you can have  
completely hands-free conversations.  
With the VT 1421, the user can easily  
answer a call simply by pressing any  
key other than the OFF key. In  
addition, the handset keypad and  
display illuminate while the handset  
rings to signal an incoming call. This  
is very useful in a dark environment.  
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INTRODUCTION  
Parts Checklist  
1. Handset  
2. Base Unit  
6. Telephone Line Cord  
7. Beltclip  
3. Wall Mounting Bracket  
4. AC Adapter  
5. Battery Pack  
8. Memory Dialing Card  
9. Operation Manual  
10. Warranty Card  
To purchase replacement battery packs, call VTech at 1-800-595-9511.  
Handset  
Base Unit  
Wall MountIng Bracket  
Battery Pack  
AC Adaptor  
Telephone Line Cord  
MEMORY DIALING  
VTech  
ech  
VT  
Beltclip  
Memory Dialing Card  
Operation Manual  
Warranty Card  
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FCC REGULATIONS  
This equipment complies with Parts 15  
and 68 of the Federal Communications  
Commission (FCC) rules for the United  
States. Operation is subject to the  
following two conditions:  
FCC Part 15  
Warning: Changes or modifications to  
this unit not expressly approved by the  
party responsible for compliance could  
void the user’s authority to operate the  
equipment.  
1. This device may not cause  
interference, and  
The equipment has been tested and  
foundtocomplywithpart15oftheFCC  
rules. These limits are designed to  
provide reasonable protection against  
harmful interference in a residential  
installation. Thisequipmentgenerates,  
uses and can radiate radio frequency  
energy. And, if not installed and used  
in accordance with the instruction, may  
cause harmful interference to radio or  
television reception, which can be  
determined by turning the equipment  
off and on, the user is encouraged to  
try and correct the interference by one  
or more of the following measures:  
2. This device must accept any  
interference,including interference  
that may cause undesired  
operation of the device.  
A label is located on the underside of  
the base unit containing the FCC  
registration number and Ringer  
Equivalence Number (REN) . You  
must, upon request, provide this  
information to your local telephone  
company.  
Hearing Aid Compatibility  
This equipment is compatible with  
inductively coupled hearing aids.  
Re-orient or relocate the base unit.  
Increase the separation between  
the equipment and receiver.  
Connect the equipment into an  
outlet or on a circuit different from  
that to which the receiver is  
connected.  
Should you experience trouble with  
this telephone equipment, please  
contact VTech at 1-800-595-9511 for  
warranty and/or repair information.  
The Telephone Company may ask you  
to disconnect this equipment from the  
linenetworkuntiltheproblemhasbeen  
corrected.  
Consult the dealer or a qualified  
technician for help.  
4
 
FCC REGULATIONS  
manufacturer’s Limited Warranty.  
FCC Part 68  
The FCC requires that you connect  
your cordless telephone to nationwide  
telephone network through a modular  
telephone jack (USOC RJ11C, RJ11W  
or RJ14).  
This equipment may not be used on  
coin service provided by the Phone  
Company or Party Lines.  
The REN is useful in determining the  
number of devices you may connect  
to your telephone line and still enable  
the devices to ring when you receive  
a call. The general rule is that the REN  
value should not exceed 5.0A total;  
however, contact your local telephone  
company for the specific number in  
your area.  
Your local telephone company may  
discontinue your service if your  
equipment causes harm to the  
telephonenetwork. Theywillnotifyyou  
inadvanceofdisconnection,ifpossible.  
Duringnotification,youwillbeinformed  
of your right to file a complaint with the  
FCC.  
Your VT 1421 is designed to operate  
at the maximum power allowed by the  
FCC. This means your handset can  
communicate with the base unit only  
over a certain distance - which will  
depend on the location of the base unit  
and handset, weather, and the  
construction and layout of your home  
or office.  
Occasionally, your local telephone  
company may make changes in its  
facilities, equipment, operation, or  
procedures that could affect the  
operation of your equipment. If so, you  
will be given advance notice of the  
change to give you an opportunity to  
maintain uninterrupted service.  
The base unit contains no user  
serviceable parts.  
The handset  
contains a user replaceable battery  
pack.  
If it is determined that your telephone  
equipment is malfunctioning, the FCC  
requires that it not be used and that  
it be unplugged from the modular jack  
until the problem has been corrected.  
Repairs to this telephone equipment  
can only be made by the manufacturer  
or its authorized agents or by others  
who may be authorized by the FCC.  
For repair procedures, follow the  
instructions outlined under the  
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IMPORTANT SAFETY INSTRUCTIONS  
Whenusingyourtelephoneequipment,  
basicsafetyprecautionsshouldalways  
be followed to reduce the risk of fire,  
electric shock and injury to persons,  
including the following:  
7. This product should be operated  
only from the type of power source  
indicated on the marking label. If  
you are not sure of the type of  
powersupplytoyourhome,consult  
your dealer or local Power  
Company.  
1. Readandunderstandallinstructions.  
2. Followallwarningsandinstructions  
marked on the product.  
8. Do not allow anything to rest on  
the power cord. Do not locate this  
product where persons walking on  
it will abuse the cord.  
3. Unplug this product from the wall  
outlet before cleaning. Do not use  
liquidcleanersoraerosolcleaners.  
Use a damp cloth for cleaning.  
9. Neverpushobjectsofanykindinto  
this product through cabinet slots  
as they may touch dangerous  
voltage points or short out parts  
that could result in a risk of fire or  
electric shock. Never spill liquid  
of any kind on the product.  
4. Do not use this product near water  
(for example, near a bathtub,  
kitchen sink, or swimming pool).  
5. Do not place this product on an  
unstable cart, stand, or table. The  
product may fall, causing serious  
damage to the product.  
10. To reduce the risk of electric  
shock, do not disassemble this  
product, but call VTech  
Communications at 1-800-595-  
9511. Openingorremovingcabinet  
parts other than specified access  
doors may expose you to  
dangerous voltages or other risks.  
Incorrect reassembling can cause  
electric shock when the appliance  
is subsequently used.  
6. Slots and openings in the cabinet  
andthebackorbottomareprovided  
for ventilation. To protect it from  
overheating, these openings must  
not be blocked by placing the  
product on a bed, sofa, rug, or  
similar surface.  
This product  
should never be placed near or  
over a radiator or heat register.  
This product should not be placed  
in a built-in installation where  
proper ventilation is not provided.  
11. Do not overload wall outlets and  
extension cords as this can result  
in the risk of fire or electric shock.  
6
 
IMPORTANT SAFETY INSTRUCTIONS  
12. Unplug this product from the wall  
outlet and refer servicing to VTech  
Communications at 1-800-595-  
9511, under the following  
conditions:  
13. Avoid using a telephone (other  
than a cordless type) during an  
electrical storm. There may be a  
remote risk of electric shock from  
lightning.  
When the power supply cord or  
plug is damaged or frayed.  
If liquid has been spilled into the  
14. Do not use the telephone to report  
agasleakinthevicinityoftheleak.  
product.  
If the product has been exposed to  
rain or water.  
If the product does not operate  
normally by following the operating  
instructions. Adjust only those  
controls that are covered by the  
operating instructions, because  
improper adjustments of other  
controls may result in damage and  
will often require extensive work by  
an authorized technician to restore  
the product to normal operation.  
If the product has been dropped  
andthecabinethasbeendamaged.  
If the product exhibits a distinct  
change in performance.  
SAVE THESE INSTRUCTIONS  
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THE BATTERY PACK  
Alternatively, if you have purchased a  
Charging the Handset Battery  
Pack  
spare battery pack and it has been  
charging in the base unit, simply  
exchange the drained handset battery  
packwiththefullychargedbatterypack  
from the base charger. Place the  
drained handset battery pack in the  
base charger.  
The handset of your VT 1421 cordless  
telephoneispoweredbyarechargeable  
battery pack. It charges automatically  
whenever the handset is in the base.  
You should charge the battery pack for  
16 hours when you first receive your  
phone. You’ll know the battery pack  
needs recharging when:  
The base spare battery charger does  
not charge a battery pack as quickly  
as the handset battery charger. A full  
charge requires 24 hours when using  
the base unit spare battery charger.  
The phone emits a warning tone  
when you press the PHONE key.  
The low battery message is  
displayed on the handset:  
It is impossible to overcharge the  
battery. The battery pack can be  
recharged many times, but if you get  
a low battery message even after 16  
hours of charging in the base cradle  
(or 24 hours in the base spare battery  
charger), the battery pack(s) should be  
replaced.  
The handset seems completely  
dead; the display is clear and the  
handset does not beep or light  
when you press the keys.  
To purchase replacement battery  
packs,callVTechCommunications  
at 1-800-595-9511.  
To Charge the Battery Pack  
To charge the battery pack, place  
the handset in the base unit. The  
CHARGING indicator will light to show  
the handset is seated properly and  
the battery pack is charging. It is  
recommended that the battery pack be  
for at least 16 hours initially, and 8  
hours for maintenance charging. You  
canuseyourtelephonebeforethatwith  
diminished capacity, but it is best to  
chargethebatterypackfully. Itwilltake  
several recharge cycles to maximize  
the charge capacity of your battery  
pack. The maximum battery life  
between charges is 7 hours of  
continuous talk time or 7 days if  
standby time.  
A Word about Rechargeable  
Batteries  
Yourbatterypackrechargeswhenever  
the handset is returned to the base unit  
cradle. You may return the handset  
to the cradle whenever it is not in use.  
8
 
THE BATTERY PACK  
5. Replace the battery case cover  
To Replace the Handset Battery  
Pack  
and beltclip.  
6. If the new battery pack is not  
alreadycharged,placethehandset  
in the cradle of the base unit to  
allow it to charge for 16 hours.  
1. Remove beltclip (if in use).  
2. Remove the battery case cover.  
CAUTION:  
To reduce the risk of fire or injury to  
persons, read and follow the  
instructions below.  
1. Use only VTech rechargeable  
battery pack.  
2. Do not dispose of the battery in a  
fire. The cell may explode.  
IMPORTANT:  
3. Remove the old battery pack.  
Save it for recharging in the base  
unit spare battery charger. Do not  
disposeofthisbatteryinhousehold  
garbage.  
Do not dispose of this battery in  
household garbage. For information  
on recycling and proper disposal,  
contactyourlocalsolidwastecollection  
or disposal organization.  
4. Place the new battery pack in the  
handset. Make sure the metal  
contacts on the battery are aligned  
with the contacts in the handset  
battery compartment.  
3. Do not open or mutilate the  
battery. Released electrolyte is  
corrosive and may cause damage  
to the eyes or skin. It may be toxic  
if swallowed.  
4. Exercisecareinhandlingbatteries  
in order not to short the batteries  
with conducting materials such as  
rings, bracelets, and keys. The  
battery or conductor may overheat  
and cause burns.  
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THE BATTERY PACK  
temporarily unplug the AC adaptor  
To purchase replacement battery  
packs,callVTechCommunications  
at 1-800-595-9511.  
from the wall outlet and then plug it in  
again. This will reset the battery  
chargertoensureafrllbatterycharging  
cycle is started again.  
Spare Battery Charger  
The VT 1421 has a built-in spare  
battery charger, which is located in the  
cradle of the base unit.  
Power Backup Function  
When a spare battery pack is installed  
in the base unit, the VT 1421 uses this  
battery pack to provide operational  
backup in case of a power failure. If  
you have a fully charged battery pack  
in the spare battery charger and there  
is a power outage, you will still be able  
to place and receive calls on the  
handset for up to 5 hours. When power  
backup mode is active the following  
message will be displayed:  
Note:  
In order to benefit from this feature,  
you must obtain an optional spare  
battery from an authorized dealer, or  
bycontactingVTech Communications  
at 1-800-595-9511.  
Installation  
1. Remove the spare battery charger  
cover.  
2. Place a battery pack in the spare  
battery charger. Make sure the  
metal contacts on the battery are  
aligned with the contacts in the  
spare battery charger.  
Replacing a Drained Handset  
Battery  
The spare battery pack can also be  
used to replace a drained handset  
battery pack to ensure uninterrupted  
use. Be sure to put the drained battery  
pack in the spare battery charger for  
recharging.  
Please note that the spare battery  
compartment charges at a slower rate  
than a battery pack charging in the  
handset. It takes 48 hours to fully  
charge a battery pack in the spare  
battery charger.  
If at any time you find that the battery  
does not provide adequate talk time  
aftera16hoursofcharging,youshould  
either temporarily remove and replace  
the battery in the handset, or,  
10  
 
GETTING STARTED  
Setting up Your VT 1421  
CAUTION  
Use only CLASS 2 9V DC POWER  
SUPPLY included with your phone.  
Choose an area near an electrical  
outlet and a telephone wall jack.  
Handset Ringer  
AC Power Adapter  
The handset ringer is programmed ON  
as the factory default. Refer to  
PROGRAMMING THE RINGER for  
more information.  
Plug the AC power adapter into an  
electrical outlet and the DC connector  
to the back of the base unit.  
Tone / Pulse Selection  
To telephone  
jack  
To select the desired dialing mode,  
follow these steps:  
1. Press the OK key to activate the  
menu. The following will be  
displayed :  
To electrical  
outlet  
2. Use the  
/
keys until you see:  
Charge the Battery  
Charge the handset battery pack  
beforeuse. Thebatterypackrecharges  
automatically whenever the handset is  
in the base unit. The batteries must  
be charged for 16 hours before using  
your phone for the first time.  
3. Press the OK key until you see:  
4. Use the  
/
keys to select the  
SET DIAL TYPE menu item:  
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GETTING STARTED  
Check for a dial tone. After the battery  
pack is charged, pick up the handset  
and press PHONE, you should see the  
following display:  
5. Press the OK key to display the  
current DIAL TYPE setting and  
allow editing of the DIAL TYPE  
parameter:  
If not, see IN CASE OF DIFFICULTY.  
6. Use the  
/
keys to toggle  
between Tone and Pulse.  
Fill in the telephone number card on  
the base unit.  
7. Press the OK key to confirm your  
selection. A confirmation tone will  
be generated, and the screen will  
display:  
MEMOR  
Y
DIALING  
8. Press OFF twice to exit SETUP  
MODE.  
CAUTION:  
1. Never install telephone wiring  
Connect Telephone Line Cord  
Plug one end of the telephone cord into  
a wall jack and the other end into the  
back of the base unit.  
during a lightning storm.  
2. Never install telephone jacks in  
wet locations unless the jack is  
specifically designed for wet  
locations.  
If the VT 1421 does not detect that an  
activetelephonelinecordisconnected,  
thefollowingmessagewillbedisplayed:  
3. Never  
telephone  
touch  
uninsulated  
wires or terminals  
unless the telephone lane has  
been disconnected at the network  
interface.  
4. Use caution when installing or  
modifying telephone lines.  
12  
 
WALL MOUNTING  
3. Mount the base on the wall.  
Position the base so the mounting  
studs will fit into the holes on the  
wall-mounting bracket. Slide the  
base down on the mounting studs  
until it locks into place  
The Wall Mounting bracket is  
designed to fit on standard Wall  
Mounting plates.  
1. Choose a spot near an electrical  
outlet and a telephone jack.  
Your phone requires a modular  
telephone jack (120v AC). The  
power cord is six feet long; make  
sure there is an electrical outlet  
within reach of the base. A wall  
switch should not control the  
outlet. If the switch is ever turned  
off, your phone may not function  
(unless you have a fully charged  
battery in the spare battery  
charger).  
4. Connectthetelephonelinecord.  
The telephone line cord has a  
snap-in plug at each end. Insert  
one end into the jack on the back  
of the base, and insert the other  
end of the plug into the wall jack.  
5. Plug the AC adapter into an  
electrical outlet and the DC  
connector into the power jack  
located on the back of the base  
unit.  
2. Position the wall-mounting  
bracket on the base. Line up the  
tabs on the wall-mounting bracket  
with the holes on the bottom of the  
base. Snap the wall-mounting  
bracket firmly in place.  
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THE HANDSET LAYOUT  
RETRACTABLE ANTENNA  
2.5MM HEADSET JACK  
DISPLAY  
OK key  
OFF key  
PHONE / FLASH key  
VOLUME / MENU  
UP key  
VOLUME / MENU  
DOWN key  
DIALING keys (0-9)  
TONE (Temporary Tone)  
PAUSE key  
DELETE key  
MICROPHONE  
CHARGING  
CONTACTS  
14  
 
THE BASE UNIT LAYOUT  
SPARE BATTERY CHARGE  
COMPARTMENT  
MEMORY DIALING  
MEMORY  
DIALING CARD  
POWER indicator  
PAGE key  
SPARE BATTERY  
indicator  
IN-USE/CHARGING  
indicator  
MESSAGE WAITING  
indicator  
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BASE UNIT FEATURES  
Status  
POWER  
Type Description  
When the POWER LED is lit solid RED, it indicates that  
there is power to the base unit.  
IN USE (off hook)  
RINGING  
When the IN USE/CHARGING LED is lit solid GREEN  
it indicates that the phone is currently IN USE.  
The IN USE/CHARGING LED flashes GREEN in  
cadence with an incoming call.  
CHARGING  
When the IN USE/CHARGING LED is lit solid RED it  
indicates that the handset is charging.  
SPARE BATTERY  
MESSAGE  
When this LED is lit solid RED it indicates that a spare  
battery is installed in the base unit,  
When this indicator is flashing RED, it indicates that  
messages are waiting in your voicemail (service  
provided by some local telephone companies).  
POWER BACKUP  
When the POWER LED blinks RED, it indicates that the  
base is running off of the spare battery and is in POWER  
BACKUP mode  
Tostopthehandsetfromringingduring  
a PAGE, press OFF.  
PAGE Key / Handset locator  
As a convenience feature, the PAGE  
key on the base can be used to page  
a handset as a means of signaling the  
user or to help locate a misplaced  
handset.  
Pressing the PAGE key when the  
telephone is in use causes the handset  
to ring once and display the above  
message for less than 2 seconds.  
Pressing the PAGE key when the  
telephone is on hook causes the  
handset to ring 5 times and display the  
message:  
16  
 
QUICK REFERENCE GUIDE  
Handset Menu Operation  
On Hook Stage  
Off Hook Stage  
OK key  
OK key  
REDIAL MEMORY  
MUTE MICROPHONE?  
• Use Redial (p.20)  
Mute the Microphone on Call (p.18)  
SET UP  
SPEED DIAL MEMORY  
• Set Ring Type (p.27)  
• Set Ring Volume (p.27)  
• Set Dial Type (p.28)  
• Set Keyclick (p.28)  
• Dial from Memory (p.18)  
Delete Speed Dial Memory (p.19)  
CID MEMORY  
Reveiw Caller ID Record (p.21)  
CLEAR MEMORY  
Dailing From Caller ID Memory (p.22)  
Delete Caller ID Memory (p.23)  
• Clear VMWI (p.25)  
Clear Speed Dial Memory (p.19)  
• Clear CID Memory (p.23)  
REDIAL MEMORY  
• Use Redial (p.20)  
PROGRAM SPEED DIAL  
• Story Dial Memory (p.18)  
SPEED DIAL MEMORY  
• Dial from Memory (p.19)  
Delete Speed Dial Memory (p.19)  
CID MEMORY  
Reveiw Caller ID Record (p.21)  
Dailing From Caller ID Memory (p.22)  
Delete Caller ID Memory (p.23)  
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QUICK REFERENCE GUIDE  
ThenpressOKkeyagaintoconfirm  
the MUTE feature. The screen  
displays:  
Setup  
Plug AC adapter into a standard  
electrical outlet and base unit.  
Lethandsetbatterypackchargefor  
16 hours before first use.  
Set TONE/PULSE selection from  
SETUP menu.  
Connect the telephone line cord to  
the base unit and telephone jack.  
To release the MUTE condiction  
and return to the call, press either  
PHONE or OFF key.  
Making Calls  
Press the PHONE key. When  
HANDSET ON is displayed and  
you hear dial tone, dial the number.  
To Page The Handset  
To page from the base, press the  
PAGE key on the base.  
OR  
To cancel the page either press  
PAGE again on the base, or press  
OFF on the handset.  
Enter the number to be dialed on  
the display (predial) and then press  
the PHONE key.  
Storing Memory Dial Numbers  
Answering Calls  
The phone should be OFF.  
Enter the number you wish to store  
on the display (up to a maximum  
of 20 digits).  
To answer a call, press any key  
other than OFF. The handset will  
not auto answer when lifted off the  
base cradle.  
Press OK key to display the menu.  
Use the  
keys to locate the  
following menu item:  
Ending A Call  
Press OFF or place the handset in  
the cradle to end a call.  
To MUTE A Call  
During an active call, press the OK  
key. You will see the screen  
displays:  
Press the OK key to select the  
PROGRAM SPEED DIAL menu  
item:  
Enterthe2-digitspeeddialmemory  
location (00..20) you wish to store  
the number in. A confirmation tone  
will follow.  
18  
 
QUICK REFERENCE GUIDE  
the following LCD message:  
Dialing From Memory  
The phone should be OFF.  
Press the OK key to activate the  
menu.  
Use the  
keys to locate the  
following menu item:  
After the Speed Dial Location is  
deleted, the VT 1421 will return to  
Speed Dial Memory review mode.  
You can also delete the entire contents  
of the Speed Dial Memory.  
Press the OK again. The handset  
will display:  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
You can directly enter the 2-digit  
locationnumber(i.e.18),oryoucan  
use the  
keys to sequentially  
Press OK to enter CLEAR  
scrollthroughthememorylocations.  
Once you have selected the  
memorylocationtobedialed,press  
the PHONE key to dial the number.  
MEMORYmode. Usethe  
keys  
to locate the following menu item:  
Press and hold the 0 key to clear  
Caller ID memory. After 1 second,  
the following message will be  
displayed:  
Deleting Speed Dial Memory  
While reviewing any of the Speed Dial  
Location, you can delete the current  
SpeedDialLocationinview. Todothis,  
press and hold the 0 key until the LCD  
displays the following message:  
To confirm the deletion, press the  
0 key again. While the memory is  
being cleared, the following  
message is displayed:  
To exit without deleting the current  
Speed Dial Location, press the OFF  
key.  
To proceed with the deletion, press the  
0 key again. For an example, you want  
to delete location S01. You will see  
Press OFF to exit.  
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QUICK REFERENCE GUIDE  
Caller ID  
Using Redial  
To view information stored in Caller  
ID memory, press the OK key to  
activate the menu.  
To view information stored in  
REDIALmemory,pressthe OKkey  
to activate the menu.  
Use the  
keys to locate the  
Use the  
keys to locate the  
following menu item:  
following menu item:  
Press the OK key again to begin  
reviewing Caller ID memory.  
The display will show the most  
recent call received. For example:  
Press the OK key again to access  
REDIAL memory.  
Use the  
keys to scroll through  
REDIALmemory. TheVT1421will  
store the last 5 numbers dialed in  
REDIAL memory, for example:  
Use the  
the Caller ID memory.  
keys to scroll through  
Toviewadditionalnamecharacters  
not shown on the display, press  
and hold the 9 key.  
To view the time and date of the  
call press and hold the 7 key. You  
will see a display like:  
Once you have found the number  
you want to dial press the PHONE  
key.  
FLASH  
You can use your VT 1421 with  
services such as Call Waiting. Simply  
press the PHONE key to FLASH the  
line.  
To exit press OFF.  
20  
 
CALLER ID  
Your VT 1421 cordless phone is  
capable of displaying the name and/  
or phone number of the person calling,  
before you answer the phone.  
SubscriptiontoCallerIDservicethrough  
your local telephone company is  
required to utilize this feature.  
NOTE:  
You must be in an area where Caller  
ID service is available and you must  
subscribe to it to use this feature.  
If you do not subscribe to Caller ID  
service, the phone will still operate  
normally, except that the Caller ID  
information is not received or  
displayed.  
Ifyousubscribetoalphanumeric(name  
and number) Caller ID service, the  
callingparty’snameandphonenumber  
(when available) will be displayed on  
the handset screen while the phone is  
ringing.  
Receiving And Storing Calls  
This unit receives and displays all  
Caller ID information: the caller’s  
telephone number, the caller’s name  
and the exact date and time of the call  
(as provided by the local telephone  
company).  
If you subscribe to numeric (number  
only) Caller ID service, the calling  
party’sphonenumber(whenavailable)  
willbedisplayedonthehandsetscreen  
while the phone is ringing.  
Thephonesequentiallynumbersthese  
callrecordsandretainstheminmemory  
for later review. The unit can store up  
to 50 numbers in memory.  
Call Waiting Caller ID (Type II)  
Your VT 1421 cordless phone is also  
capable of displaying Caller ID  
information in connection with a Call  
Waiting signal. If you are on a call, and  
receive a Call Waiting alert signal, the  
handset will display the name and/or  
number (when available) of the party  
Once Caller ID memory is full, any new  
call forces a deletion of the oldest call  
record.  
New Call Counter  
trying to reach you.  
As above,  
The VT 1421 keeps track of new Caller  
ID records. For example:  
subscription to Call Waiting ID service  
through your local phone company is  
required in order to utilize this feature.  
A Word About Caller ID  
Duetoregionalincompatibilities,Caller  
ID information may not be available for  
every call you receive. In addition, the  
calling party may intentionally block  
their name and phone number from  
being sent.  
The above display indicates that three  
new Caller ID records have been  
received since you last reviewed your  
Caller ID memory.  
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CALLER ID  
Reviewing Caller ID Memory  
Dialing From Caller ID Memory  
The VT 1421 stores up to 50 Caller ID  
To view information stored in Caller  
ID memory, press the OK key to  
activate the menu.  
recordsinmemory. Usingthe  
keys,  
you can sequentially scroll through the  
Caller ID records.  
Use the  
keys to locate the  
following menu item:  
To view information stored in Caller  
ID memory, press the OK key to  
activate the menu.  
Use the  
keys to locate the  
following menu item:  
Press the OK key again to begin  
reviewing Caller ID memory.  
The display will show the most  
recent call received. For example:  
Press the OK key again to begin  
reviewing Caller ID memory.  
The display will show the most  
recent call received. For example:  
Use the  
the Caller ID memory.  
keys to scroll through  
To dial the number exactly as it is  
displayed in Caller ID memory,  
simply press the PHONE key.  
Using the display above as an  
example, the actual digits dialed  
would be: 503-596-1200.  
Use the  
the Caller ID memory.  
Toviewadditionalnamecharacters  
not shown on the display, press  
and hold the 9 key.  
keys to scroll through  
11 Digit Dialing  
To view the time and date of the  
call press and hold the 7 key. You  
will see a display like:  
To dial 1 + Area Code + 7 Digit  
Phone Number, press the 1 key  
when reviewing Caller ID memory.  
For example:  
To exit press OFF.  
Then press PHONE to dial.  
22  
 
CALLER ID  
10 Digit Dialing  
To dial Area Code + 7 Digit Phone  
Number, press the 2 key when  
reviewing Caller ID memory. For  
example:  
The occasional appearance of CALL  
ID ERROR on your VT 1421 display  
does not indicate a problem with your  
unit or telephone line. However, if this  
appears frequently, you may want to  
notify your telephone company.  
Then press PHONE to dial.  
The name and number field may also  
display ‘PRIVATE’ or ‘UNAVAILABLE’  
if this information is blocked or is not  
providedbyyourTelephoneCompany.  
Examples of these displays follow:  
8 Digit Dialing  
To dial 1 + 7 Digit Phone Number,  
press the 3 key when reviewing  
Caller ID memory. For example:  
Then press PHONE to dial.  
7 Digit Dialing  
To dial 7 Digit Phone Number only,  
press the 4 key when reviewing  
Caller ID memory. For example:  
Deleting Call ID Memory  
While reviewing any of the Caller ID  
records, you can delete the current  
Caller ID record in view. To do this,  
press and hold the 0 key until the LCD  
displays the following message:  
Then press PHONE to dial.  
To exit from Caller memory review  
without dialing, press the OFF key  
twice.  
Special Message Indicators  
Occasionally, errors may occur when  
Caller ID data is transmitted from your  
Telephone Company. If this happens,  
the VT 1421 may display the following  
message:  
To exit without deleting the current  
Caller ID record, press the OFF key.  
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CALLER ID  
Press and hold the 0 key to clear  
Caller ID memory. After 1 second,  
the following message will be  
displayed:  
To proceed with the deletion, press the  
0 key again. You will see the following  
LCD message:  
After the Caller ID record is deleted,  
the VT 1421 will return to Caller ID  
review mode.  
To confirm the deletion, press the  
0 key again. While the memory is  
being cleared, the following  
message is displayed:  
You can also delete the entire contents  
of the Caller ID memory.  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
Press OFF to exit.  
Press OK to enter CLEAR  
MEMORYmode. Usethe  
keys  
to locate the following menu item:  
24  
 
ADVANCED FUNCTIONS  
Use the  
following menu item:  
keys to locate the  
Call Waiting  
Call Waiting is a subscription service  
available from most local telephone  
serviceproviders. Contactyourprovider  
for details.  
While you are on a call, you will hear  
an alert signal (if you subscribe to this  
service), indicating that a second caller  
is trying to reach you. You can switch  
from the active call to the Call Waiting  
call simply by pressing thePHONE key  
to FLASH the line. To return to the  
original call, press the PHONE key  
again.  
Press the OK key again to enter  
CLEAR MEMORY mode. Then  
use the  
keys to scroll to the  
following option:  
Press and hold the 0 key for 1  
second. You will see the following  
display :  
Message Waiting  
Your VT 1421 is capable of detecting  
a Visual Message Waiting Indication,  
generated by many telephone service  
providers. If you subscribe to Voice  
mail service from your local Telephone  
Company,andVisualMessageWaiting  
Indication is provided, the VT 1421 will  
display the following message to alert  
you of new, unplayed Voice mail  
messages:  
To confirm the deletion, press the  
0 key again. While the memory is  
being cleared, the following  
message is displayed :  
Once you play all of your new Voice  
mail messages, the MSG WAITING  
indication will be automatically cleared  
from the display.  
Press OFF to exit.  
Temporary TONE  
If you have PULSE telephone service,  
this feature allows you to temporarily  
switch to TONE dialing for access to  
answering machines, bank by phone,  
use of calling cards and other special  
services.  
You can also clear the MSG WAITING  
indication manually by performing the  
following steps:  
Press the OK key to activate the  
menu.  
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ADVANCED FUNCTIONS  
First, dial the call normally. Then  
activate the Temporary Tone feature  
Headset Jack  
The VT 1421 has a standard 2.5mm  
headset jack. When a compatible  
headset is connected, the earpiece  
receiver and handset microphone are  
disabled.  
by pressing the  
canthenpressthe  
(TONE) key. You  
numbersorsymbols  
*
you need, and your phone will send the  
proper signals.  
When you end the call, the phone will  
automatically go back to PULSE  
service.  
Ear Piece Volume Adjustment  
The volume level of the incoming  
audio can be adjusted by pressing  
the  
or  
keys. This can only be  
done while the phone is in use.  
The initial press of either the  
or  
a
keys will display the current ear  
piece volume setting.  
To adjust the volume press the  
or keys to select the desired  
level. As you press the keys, the  
volume indicator will increase or  
decrease accordingly.  
Extension In Use Indication  
When another telephone on the same  
line is currently in use, the VT 1421  
displays the following message:  
26  
 
SETUP MODE OPTIONS  
Set Ring Volume  
TheVT1421hasfouruserconfigurable  
setup options which are accessible  
through the menu.  
The VT 1421 has two programmable  
ringer volume settings, High or Low.  
The default ringer volume setting is  
High.  
Set Ring Type  
The VT 1421 has four programmable  
ringertones, andtheoptiontoturnOFF  
the ringer. The default ringer setting is  
ring type 1.  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
Press OK to enter SETUP MODE.  
Use the  
keys to locate the  
following menu item:  
Press OK to enter SETUP MODE.  
The following will be displayed:  
Press the OK key to display the  
current volume setting.  
For  
example:  
Press the OK key to display the  
current type setting. For example:  
Use the  
keys to select the  
desired volume setting. As you  
scrollthroughtheavailablesettings,  
theringerwillactivatefor2seconds.  
Press OK to save the new ringer  
volume setting. A confirmation  
tone will be generated.  
Use the  
keys to select the  
desired ring type. As you scroll  
through the available tones(1-4, or  
OFF), each ringer will activate for  
2 seconds.  
Press OFF to exit.  
Press OK to save the new ringer  
type. A confirmation tone will be  
generated.  
Press OFF to exit.  
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SETUP MODE OPTIONS  
Dial Type Selection  
Keyclick Selection  
The VT 1421 supports either Tone or  
Pulse dialing. The default dial type is  
Tone.  
The VT 1421 can be set to generate  
a brief tone (or Keyclick) every time a  
key is pressed. This setting can be set  
to be either On or Off. The default  
setting is Keyclick On.  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
Press OK to activate the menu.  
Use the keys to locate the  
following menu item:  
Press OK to enter SETUP MODE.  
Use the  
keys to locate the  
following menu item:  
Press OK to enter SETUP MODE.  
Use the  
keys to locate the  
following menu item:  
Press the OK key to display the  
current dial type setting.  
For  
example:  
Press the OK key to display the  
current KEYCLICK setting. For  
example:  
Use the  
keys to select either  
TONE or PULSE dial type. The  
setting will depend on the type of  
your local telephone company.  
Use the  
desired keyclick setting.  
Press OK to save the new setting.  
keys to select the  
Press OK to save the new setting.  
A
confirmation tone will be  
A
confirmation tone will be  
generated.  
Press OFF to exit.  
generated.  
Press OFF to exit.  
28  
 
MAINTENANCE  
Taking Care or Your Telephone  
Cleaning your telephone  
Your VT 1421 cordless telephone  
containssophisticatedelectronicparts,  
so it must be treated with care.  
Your telephone has a durable plastic  
casing that should retain its luster for  
many years. Clean it only with a soft  
cloth slightly dampened with water or  
a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
Avoid rough treatment  
Place the headset down gently. Save  
the original packing material to protect  
your telephone if you ever need to ship  
it.  
Rememberthatelectricalappliances  
can cause serious injury if used  
when you are wet or standing in  
water. If your base unit should fall  
into water, DO NOT RETRIEVE IT  
UNTIL YOU UNPLUG THE POWER  
CORD AND TELEPHONE CORDS  
FROM THE WALL. Then pull the  
unit out by the unplugged cords.  
Avoid water  
Your telephone can be damaged if it  
gets wet. Do not use the headset  
outdoors in the rain, or handle it with  
wet hands. Do not install your base  
unit near a sink, bathtub or shower.  
Electrical storms  
Electricalstormscansometimescause  
power surges harmful to electronic  
equipment.  
For your own safety, use caution when  
usingelectricappliancesduringstorms.  
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WARRANTY  
WHAT DOES OUR WARRANTY COVER?  
Any defect in material or workmanship.  
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?  
To the original purchaser only – ONE YEAR.  
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?  
Call VTech Communications customer service for Return Authorization at :  
1-800-595-9511  
Properlypackyourunit. Includeanycables&accessories, whichwereoriginally  
providedwiththeproduct. Werecommendusingtheoriginalcartonandpacking  
materials.  
Include in the package a copy of the sales receipt or other evidence of date  
of original purchase (if the unit was purchased within the last twelve months).  
Print your name and address, along with a description of the defect, and include  
this in the package.  
Include payment for any service or repair not covered by warranty, as  
determined by VTech Communications.  
Ship the unit via UPS Insured, or equivalent to:  
VTECH COMMUNICATIONS  
11035 SW 11th STREET  
BDLG. B, SUITE 270  
BEAVERTON, OREGON 97005  
VTech Communications assumes no responsibility for units sent without prior  
Return Authorization  
WHAT DOES OUR WARRANTY NOT COVER?  
Batteries  
Damagefrommisuse, neglect, oractsofnature(lightning, floods, powersurges,  
etc.)  
Products which may have been modified or incorporated into other products  
Products purchase and/or operated outside the USA,its territories, or Canada.  
Products serviced by the owner or a service facility not expressly authorized  
by VTech Communications  
Products purchased more than 12 months from current date  
Units purchased in “AS IS” condition or units purchased as “Distressed  
Merchandise”.  
HOW DOES STATE LAW RELATE TO THIS WARRANTY?  
This warranty gives you specific rights. You may also have other rights that  
vary from state to state.  
IF YOU PURCHASED YOUR TELEPHONE IN CANADA  
Please call 1-604-273-5131  
30  
 
TECHNICAL SPECIFICATIONS  
FREQUENCY CONTROLL  
NOMINAL EFFECTIVE RANGE  
Crystal Controlled Dual PLL  
Synthesizer  
Actual operating range may vary  
according to environmental conditions  
at the tine of use.  
SIZE  
TRANSMIT FREQUENCY  
Handset : 150 x 60 x 35mm  
Handset : 925.05 MHz to 927.75 MHz  
(all ten channels within this  
range)  
Base :  
166 x 122 x 116mm  
(with wall mount)  
157 x 113 x 116mm  
(without wall mount)  
Base :  
902.3 MHz to 905.0 MHz  
(all ten channels within this  
range)  
WEIGHT  
Handset : 145g  
Base : 320g (with wall mount)  
290g (without wall mount)  
RECEIVE FREQUENCY  
Handset : 902.3 MHz to 905.0 MHz  
(all ten channels within this  
range)  
Base :  
925.05 MHz to 927.75 MHz  
(all ten channels within this  
range)  
POWER REQUIREMENTS  
Handset : Self-contained nickel-  
cadmium rechargeable  
battery supply.  
Base :  
9VDC, 300 mA  
MEMORY  
Speed Dial : 20 memory locations  
20 digits per location  
Caller ID :  
Alphanumeric display  
50 memory locations  
Specifications are typical and may change without notice.  
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TABLE OF CONTENTS  
Page  
INTRODUCTION ...............................................................................................................  
1
Special Features ..............................................................................................................  
2
Parts Check List ............................................................................................................... 3  
FCC REGULATIONS ........................................................................................................  
IMPORTANT SAFETY INSTRUCTIONS ........................................................................  
THE BATTERY PACK ......................................................................................................  
4
6
8
GETTING STARTED ......................................................................................................... 11  
WALL MOUNTING .......................................................................................................... 13  
THE HANDSET LAYOUT .................................................................................................. 14  
THE BASE UNIT LAYOUT ................................................................................................ 15  
BASE UNIT FEATURES .................................................................................................. 16  
QUICK REFERENCE GUIDE ........................................................................................... 17  
Handset Menu Operation ................................................................................................ 17  
Setup ................................................................................................................................ 18  
Making Calls ...................................................................................................................... 18  
Answering Calls ................................................................................................................ 18  
Ending a Call ................................................................................................................... 18  
To Mute a Call ................................................................................................................... 18  
To Page The Handset ..................................................................................................... 18  
Storing Memory Dial Numbers ...................................................................................... 18  
Dialing From Memory ........................................................................................................ 19  
Deleting Speed Dial Memory ............................................................................................ 19  
Caller ID ........................................................................................................................... 20  
Using Redial ..................................................................................................................... 20  
Flash ................................................................................................................................ 20  
CALLER ID ...................................................................................................................... 21  
Call Waiting Caller ID (TypeII) ............................................................................................ 21  
A Word About Caller ID ....................................................................................................... 21  
Receiving And Storing Calls .............................................................................................. 21  
New Call Counter ............................................................................................................. 21  
Reviewing Caller ID Memory ............................................................................................. 22  
Dialing From Caller ID Memory ........................................................................................ 22  
Special Message Indicators .............................................................................................. 23  
Deleting Caller ID Memory ............................................................................................ 23  
ADVANCED FUNCTIONS ................................................................................................. 25  
Call Waiting ....................................................................................................................... 25  
Message Waiting ............................................................................................................... 25  
Temporary TONE ............................................................................................................... 25  
Ear Piece VolumeAdjustment ............................................................................................ 26  
Extension In Use Indication ............................................................................................ 26  
Headset Jack .................................................................................................................. 26  
Set Ring Type ..................................................................................................................... 27  
Set Ring Volume ............................................................................................................... 27  
Dial Type Selection ........................................................................................................... 28  
Keyclick Selection .............................................................................................................. 28  
MAINTENANCE ................................................................................................................ 29  
WARRANTY ...................................................................................................................... 30  
TECHNICAL SPECIFICATIONS ....................................................................................... 31  
 
 
VTECH COMMUNICATIONS LTD.  
Is a trademark of VTECH COMMUNICATIONS LTD.., a member  
of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTECH Communications, Beaverton, Oregon.  
Distributed in Canada by VTECH Electronics Canada Ltd., Suite 200 - 7671 Alderbridge  
Way Richmond, B.C. V6X 1Z9.  
Copyright 1996 for VTECH COMMUNICATIONS LTD..  
91-4064-10-00  
ISSUE 0  
 

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