VTech Cordless Telephone t2340 User Manual

Table of Contents  
Before You Begin  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3
Batteries   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 22  
 22  
 22  
 23  
 30  
 30  
 32  
 32  
 35  
 36  
 37  
Parts Checklist   
  3  
Battery Care and Maintenance  
Replacing the Handset Battery  
Troubleshooting  
Maintenance   
Warranty Statement  
GETTING STARTED  
Installation   
 
 
 
 
 
 
 
 
 
 
3
4
4
5
6
7
7
7
7
8
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Install Handset Battery   
Table/Desk Installation  
 
 
 
Wall Mounting  
 
 
 
 
 
Important Safety Instructions  
FCC, ACTA and IC Regulations   
Charge the Handset Battery   
Set Language  
Check for Dial Tone  
Set the Dial Mode  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The RBRC Seal  
Technical Specifications   
INDEX  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Set Handset Date and Time   
BASIC OPERATION   
Telephone Operation  
Handset Operation   
Base Operation  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  9  
 
 
9
9
 
 
 
 10  
 11  
 11  
 11  
 12  
 13  
 13  
 15  
 15  
 15  
 15  
 16  
 16  
 17  
 17  
 18  
 18  
 19  
 20  
 20  
 20  
 21  
 21  
Operating Range  
Temporary Tone Dialing   
Call Forward   
 
 
 
 
 
 
Display Screen Messages   
Speed Dialing  
 
 
 
 
 
 
 
 
 
Store a Number/Name in Speed Dial  
Edit a Number/Name in Speed Dial  
Delete a Number/Name in Speed Dial   
 
Dial a Speed Dial Number   
Reassign Locations in Speed Dial   
Telephone Directory   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Store a Number/Name in the Directory  
Edit a Number/Name in the Directory  
Delete a Number/Name in the Directory   
 
Dial a Number from the Directory  
Move a Number/Name to the Memory   
 
 
 
 
 
 
 
 
 
 
 
Caller ID Operation  
About Call History (Caller ID)  
Review Call History   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Delete Records from Call History  
Dial a Displayed Number  
Store a Displayed Number   
 
 
 
 
 
 
 
TABLE OF CONTENTS ꢀ  
 
Before You Begin  
Parts Check list  
1  Handsets (2)  
Important!  
2  Base Unit  
Before using  
this telephone,  
you must read  
Important Safety  
Instructions on  
page 32  
3  Charger Power Adaptor  
4  Charger  
CHARGER  
POWER ADAPTOR  
5  Telephone Line Cord  
6  Batteries (2)  
7  AC Power Adaptor  
8  User’s Manual  
To purchase replacement  
batteries, visit us on the web  
at www vtechphones com or  
call VTech Communications,  
Inc  at 1-800-595-9511  
HANDSET x 2  
BASE UNIT  
CHARGER  
In Canada, call VTech  
Telecommunications  
Canada Ltd  at  
1-800-267-7377  
TELEPHONE  
LINE CORD  
BATTERY x 2  
USER’S MANUAL  
AC POWER ADAPTOR  
GETTING STARTED  
 
Installation  
Choose Location  
Install Handset Battery  
For maximum performance of your  
cordless telephone system:  
a) Align the two holes in the plug with  
the socket pins, then snap the plug  
into place  
• Useonlytheprovided  
VTech battery, or  
equivalent  
1  Choose a central location for your  
Base Unit  
b) Place the battery in the compartment with  
the wires in the lower right corner  Angle  
the top of the battery under the top claws  
first, then snap the bottom of the pack in.  
Place the wires under the guide, located  
below the battery  
2  Install your base unit and  
extension handsets away from  
electronic equipment, such as  
personal computers, television  
sets and microwave ovens  
3  In locations where there are  
multiple cordless telephones,  
separate base units as much as  
possible  
c) Replace cover by sliding it up into  
place  
d) Place the handset in its base when  
not in use to ensure maximum daily  
performance  
4  Install your telephone equipment  
away from heat sources and  
sunlight  
5  Avoid excessive moisture, dust  
or extreme cold  
“CLICK”  
a)  
c)  
GETTING STARTED  
 
Installation  
Table/Desk Installation  
• Install the base unit  
awayfromelectronic  
equipment such as  
personalcomputers,  
television sets or  
microwave ovens  
Avoid excessive  
heat, cold, dust or  
moisture  
Connect the power cord  After  
charging the battery for at least  
16 hours, connect the telephone  
�  
 
line cord  
Standard  
electrical outlet  
�  
�  
GETTING STARTED  
 
Installation  
Wall Mounting  
Your phone base unit is designed to mount on a standard telephone wall plate  Wall mounting  
is optional  
1  Run the power and telephone cords through the slot, then connect them to the jacks located  
on the underside of the base  
2  Plug the AC adaptor into an electrical outlet  If the battery has not been previously charged,  
place the handset in the base, and allow it to charge at least 16 hours (or overnight)  Connect  
the telephone line cord to the wall jack  
3. Mount the base on the wall. Position the base unit so the mounting studs will fit into the  
holes on the wall mount bracket  Slide the base unit down on the mounting studs until  
it locks into place  
GETTING STARTED  
 
Installation  
Charge the Handset Battery  
Place the handset in the base  CHARGING... will display  Be sure to charge the battery for at least 16  
hours before using your phone  
• If the phone will  
not be used for a  
long period of time,  
remove the battery  
to prevent possible  
leakage  
Set Language  
• Press PROG, then press or until LANGUAGE is displayed  
Press SELECT.  
• If you have any  
trouble installing  
your phone,  
• The current setting blinks  Press or until the screen displays the correct language (English or  
Spanish)  
please refer to the  
Troubleshooting  
section near the  
end of this manual  
• Press SELECT to save your selection  
Check for Dial Tone  
After the batteries are charged, pick up the handset and press TALK; you should hear a dial tone  If you  
do not, try this phone in another phone jack  
Set the Dial Mode  
If you have touch tone service, the phone is ready to use as soon as the battery is charged  If you have  
pulse (rotary) service, you’ll need to change the dial mode  
• Press PROG.  
• Press or until the screen displays DIAL MODE: and the current setting  
• Press SELECT. The current setting blinks  
• Press or to select TONE or PULSE.  
• Press SELECT to save  
GETTING STARTED  
 
Installation  
Set Handset Date and Time  
If you subscribe to caller ID service, the date and time will be set automatically with the first incoming  
call  If you do not have caller ID service, you can set the date and time manually:  
• In the event of a  
power outage, or if  
your phone’s power  
cord is unplugged,  
the time setting will  
be lost  
• Press PROG, then press or until DATE/TIME is displayed  Press SELECT.  
• The month is flashing. Press or until the screen displays the correct month  Press SELECT  
• The day is flashing. Press or until the screen displays the correct day  Press SELECT.  
• The hour is flashing. Press or until the screen displays the correct hour  Press SELECT.  
• The minute is flashing. Press or until the screen displays the correct minute  Press SELECT.  
AM or PM is flashing. Press or to choose between AM or PM. Press SELECT  
Handset Ringer Style/Battery Save  
You can select from four different handset ringer styles, or turn the ringer off and extend the  
battery life  
• With the handset in idle (off) mode, press PROG  
• Press  
or until the screen displays RINGER: and the current setting  
• Press SELECT  The current setting blinks, and you will hear a sample of the ring  
• Press or to select RINGER: ꢀ, 2, ꢁ, ꢂ or OFF  You will hear a sample of each ring tone  
• Press SELECT  
If you subscribe to DSL service:  
If you hear noise during conversations and/or your  
caller ID features aren’t functioning properly, install a  
noise filter to the telephone line between the base unit  
and the telephone line jack  Contact your DSL provider  
to obtain a noise filter.  
To single telephone  
jack (RJ11C)  
Telephone line cord  
Noise filter  
(For xDSL users)  
GETTING STARTED  
 
Telephone Operation  
Handset Operation  
ꢀ. Make a Call  
Press before or after dialing number to place a call  
2. Flash/Call Waiting  
Press to begin a call, then dial a number  During a call,  
press to receive an incoming call, if call waiting is activated  
6
ꢁ. Chan  
7
8
1,2  
5
While on a call, press CHAN to switch to a clearer channel  
ꢂ. Delete  
Press to delete one or all calls in the call log  See page 20  
for complete instructions  
ꢃ. Answer a Call (any key)  
Press any key (except OFF) to answer a call  
ꢄ. Handset Volume  
10  
Adjust the volume while on a call  A double beep will sound  
when you reach the maximum or minimum setting  
CID and DIR keys  
• When phone is not in use, press /CID to display caller ID 3,4  
information  
9
• When phone is not in use, press  
/DIR to display  
directory entries  
ꢅ. Select  
Press to confirm the highlighted option while in programming mode.  
ꢆ. Off  
During a call, press to hang up  While in programming mode, press to cancel an operation, back up, or exit  
ꢇ. Redial/Pause  
Press to view redial memory  While entering numbers, press and hold to insert a dialing pause  
ꢀ0. PROG  
Press to enter programming mode  
BASIC OPERATION  
 
Telephone Operation  
Base Operation  
ꢀ. Locate Handset  
Press the LOCATE HANDSET key to  
page the handset  
Press it second time to cancel a page  
The base will ring the handset for  
one minute before ending the page  
automatically  
The handset can also cancel the page by  
pressing the OFF key  
ꢀ0 BASIC OPERATION  
 
Telephone Operation  
Operating Range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC)  Even so, this handset and base can communicate over only a  
certain distance — which can vary with the locations of the base and handset, the weather, and the  
construction of your home or office.  
Only one handset of  
your phone system can  
be in use (off hook) at  
a time  For example,  
if HS1 is on a call and  
HS2 presses TALK,  
CAN’T CONNECT will  
display  
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might  
not connect when you press TALK. Move closer to the base, then press TALK to answer the call  
For clearer reception  
while on a call, press  
the CHAN button until  
the interference has  
been eliminated  
If HS2 cannot be found,  
HS1 will generate a sad  
tone and continue the  
call automatically  Before  
HS2 answers, HS1 can  
If you move out of range during a phone conversation, you might hear noise or interference  To improve  
reception, move closer to the base  
If you move out of range without pressing OFF, your phone will be left off the hook  To hang up properly,  
walk back into range, periodically pressing OFF.  
Temporary Tone Dialing  
If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a  
call by pressing * TONE  This is useful if you need to send touch tone signals for access to telephone  
banking or long distance services  
press TALK to cancel  
the forward function and  
continue the external call  
1  Dial the number  
• If HS2 does not respond  
to a forwarded call  
2  Press TONE. Buttons pressed after this send touch tone signals  
*
within 30 seconds, HS1  
3  After you hang up, the phone automatically returns to pulse service  
will ring until TALK is  
pressed to pick up  
Call Forward  
the call  If HS1 doesn’t  
answer within another  
30 seconds, the call will  
end automatically  
An external call can be forwarded from one handset (HS1) to the other handset (HS2)  
1  While on a call, press SELECT on HS1 to forward the call to HS2  HS1 will display: CALL  
TRANSFERRED  HS2 will ring and show: TRANSFERRED CALL  
2  Press any key except OFF on HS2 to answer the forwarded call  HS1 will return to the idle screen  
BASIC OPERATION ꢀꢀ  
 
Telephone Operation  
Display Screen Messages  
Screen Displays:  
** RINGING **  
CONNECTING...  
PHONE ON  
When:  
There is a call coming in  
The handset is waiting for dial tone  
The handset is in use  
The handset is in the base and the battery  
is charging  
CHARGING  
The base is paging the handset  
** PAGING **  
BATTERY LOW  
The battery needs to be recharged  
The handset is changing to another of the  
30 channels available  
SCANNING...  
Displays and a sad tone sounds when the  
base power is off and TALK is pressed  
CAN’T CONNECT  
RINGER OFF  
The handset ringer is turned off  
ꢀ2 BASIC OPERATION  
 
Speed Dialing  
You can store telephone numbers you call frequently in two different ways, as speed dial numbers,  
or in the directory  Each number can have up to 24 digits  You will program names to go with the  
numbers, each can have up to 15 characters  
• The entries you  
stored in speed  
dial memory will  
be marked with  
01 through 09 in  
the telephone  
directory  
Up to ten numbers and names can be stored, total  You can store as many as nine numbers with  
names into speed dial memory locations you assign (1 through 9)  You can also store numbers with  
names alphabetically in the directory  See Telephone Directory for instructions  
Store a Number/Name in Speed Dial  
• Each handset’s  
speed dial entries  
are independent  
from the other  
For example, a  
speed dial  
entry stored in  
HS1 cannot be  
accessed/dialed  
by HS2  
1  Press PROG on the handset  
2  Press or until the screen displays SPEED DIAL.  
3  Press SELECT The screen displays ENTER ꢀ-ꢇ.  
4  Press the key (1 through 9) for the memory location where you want to store this entry  The  
screen displays ENTER NAME.  
5  Using the chart on the next page, enter up to 15 characters for the name you’re storing with  
the number  Use to backspace and make corrections; use to advance and add a space  
6. When you finish entering the name, press SELECT. The screen displays ENTER  
NUMBER.  
7  Enter the telephone number using the number keys  Use to backspace and make corrections  
After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing  
sequence, if necessary  Press REDIAL/PAUSE to display the last number dialed  
8  Press SELECT to store your entry  The screen displays DISTINCT RING? and the  
current setting  
• Press OFF at  
any time to exit  
memory mode  
9  Press or to change the setting  Choose Y (for yes) if you wish the phone to alert you to  
calls from this number by changing to a distinctive ringing pattern after the first ring. Choose  
N for a normal ringing pattern  
10  Press SELECT to confirm your selection. If you chose Y, a D will be displayed with the  
directory entry  
BASIC OPERATION ꢀꢁ  
 
Speed Dialing  
Press  
Once  
Twice 3 Times 4 Times 5 Times 6 Times  
• When directory  
memory is full the  
screen displays  
MEMORY FULL,  
an error tone  
sounds, and you  
cannot store a  
new number  
until you delete a  
record in speed  
dial memory or  
the directory  
1
A
D
G
J
1
2
3
4
5
6
7
8
9
0
*
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
• If the speed  
dial location is  
not empty, your  
new entry will be  
stored in place of  
the old and the  
first entry will be  
deleted  Take  
caution to not  
save over entries  
you do not wish  
to delete from  
memory  
7
9
W
0
*
&
,
-
 
#
#
ꢀꢂ BASIC OPERATION  
 
Speed Dialing  
Edit a Number/Name in Speed Dial  
1  Press and hold the memory location key (1 through 9) of the  
entry you wish to edit  
2  When the screen displays the entry you want to edit, press  
SPEED EDIT ERASE  
8005959511  
01  
SELECT. Then press or until EDIT flashes.  
3  Press SELECT. The screen displays the name and number  The  
cursor appears at the end of the name  Use  
SELECT to move on to edit the number  Use to backspace and make corrections  Press  
and the dial pad keys to edit the name  Press  
,
SELECT to move to edit the distinctive ring setting  Press SELECT to save  
Delete a Number/Name in Speed Dial  
1  Press and hold the memory location key (1 through 9) of the entry you wish to delete  
2  When the screen displays the entry you want to delete, press  
SELECT. Then press or until ERASE flashes.  
3  Press SELECT, the screen displays:  
SPEED EDIT ERASE  
8005959511  
01  
4  Press  
or until YES flashes.  
5  Press SELECT. You’ll hear a confirmation beep.  
Dial a Speed Dial Number  
Press and hold the memory location key (1 through 9) of the entry you wish to dial  
Press TALK to dial the displayed memory number  
Reassign Locations in Speed Dial  
1  Press and hold the memory location key (1 through 9) of the  
entry you wish to reassign  
2  When the screen displays the entry you want to reassign, press  
SPEED EDIT ERASE  
8005959511  
01  
SELECT. Then press  
until SPEED flashes.  
3  Press SELECT. The screen displays ENTER ꢀ-ꢇ.  
4  Press the keys (1 through 9) to reassign this entry into another memory location  
BASIC OPERATION ꢀꢃ  
 
Telephone Directory  
Your phone can store 10 (including the nine speed dial entries) numbers with names (up to 15 characters  
for the name and 24 digits for the number) in each handset  
• Press REDIAL/  
PAUSE to display  
the last number  
When memory is full the screen displays MEMORY FULL, an error tone sounds, and you will not be  
able to store a new number until you delete a stored number  
dialed from this  
phone to store it in  
speed dial memory  
Store a Number/Name in the Directory  
1  Press PROG  The screen displays DIRECTORY  
2  Press SELECT. The screen displays ENTER NAME.  
3  Using the chart on page 14, enter up to 15 characters for the name you’re storing with the number  
• Each handset’s  
speed dial entries  
are independent  
from the other  
For example,  
a speed dial entry  
stored in HS1 cannot  
be accessed/dialed  
by HS2  
Use  
to backspace and make corrections; use or to advance and add a space  
4. When you finish entering the name, press SELECT. The screen displays ENTER NUMBER  
5  Enter the telephone number  Use to backspace and make corrections  
Press REDIAL/PAUSE to store a pause in the dialing sequence  
-OR-  
Press REDIAL/PAUSE if you wish to display and then store the last number dialed  
6  Press SELECT. The screen displays DISTINCT RING? and the current setting  
7  Press or to change the setting  Choose Y (for yes) if you wish the phone to alert you  
to calls from this number by changing to a distinctive ringing pattern after the first ring.  
Choose N for a normal ringing pattern  
8  Press SELECT to confirm your selection. If you chose Y, a D will be displayed with the directory  
entry  
ꢀꢄ BASIC OPERATION  
 
Telephone Directory  
Edit a Number/Name in the Directory  
1  Press (DIR). The screen displays DIRECTORY.  
2  Press or to scroll alphabetically through the entries stored in the directory  
-OR-  
Press OFF at  
any time to exit  
directory  
Press the dial pad key for the first letter of the entry you want to edit.  
3  When the screen displays the entry you want to edit, press  
SELECT. Then press or until EDIT flashes.  
4  Press SELECT. The screen displays the name and number  The  
SPEED EDIT ERASE  
8005959511  
cursor appears at the end of the name  Use  
pad keys to edit the name  Press SELECT to move on to edit the  
and the dial  
,
number  Use to back space and make corrections  Press SELECT to move on to edit the  
distinctive ring setting  Use the and keys to change the setting ”  
5  Press SELECT to save the edited information  
Delete a Number/Name in the Directory  
1  Press (DIR). The screen displays DIRECTORY.  
2  Press or to scroll alphabetically through entries in the directory  
-OR-  
Press the dial pad key for the first letter of the entry you want to  
delete  
3  Whenthescreendisplaystheentryyouwanttodelete,pressSELECT.  
SPEED EDIT ERASE  
8005959511  
Then press or until ERASE flashes.  
4  Press SELECT. The screen displays ERASE NO YES and the number  
The current choice flashes.  
5  Press or until YES flashes.  
6  Press SELECT. You’ll hear a confirmation beep.  
BASIC OPERATION ꢀꢅ  
 
Telephone Directory  
Dial a Number from the Directory  
1  Press (DIR). The screen displays DIRECTORY.  
2  Press or to scroll alphabetically through entries stored in directory  
-OR-  
• Press OFF at any  
time to exit direc-  
tory  
Press the dial pad key for the first letter of the entry you want to dial.  
3  When the number you want to dial is displayed, press TALK.  
Move a Number/Name to the Memory  
1  Press (DIR). The screen displays DIRECTORY.  
2  Press or to scroll alphabetically through directory  
-OR-  
Press the dial pad key for the first letter of the entry you want to  
move  
SPEED EDIT ERASE  
8005959511  
3  When the screen displays the entry you want to move, press  
SELECT. Then press or until SPEED flashes.  
4  Press SELECT. The screen displays ENTER ꢀ-ꢇ  
5  Press the key (1 through 9) to move this entry from the normal directory to the speed dial memory  
and assign the memory location. You’ll hear a confirmation beep. A memory location number  
(01 through 09) will be displayed with this entry  
ꢀꢆ BASIC OPERATION  
 
Caller ID Operation  
Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone  
service provider  Caller ID with call waiting lets you see who’s calling before you answer the phone,  
even when you’re on another call  
You may need to change your phone service to use this feature  Contact your service provider if:  
You have both caller ID and call waiting, but as separate services (you may need combined service)  
You have only caller ID service, or only caller waiting service  
You don’t subscribe to any caller ID or call waiting services  
You can use this product with regular caller ID service, and you can use this product’s other features  
without subscribing to either caller ID or combined caller ID with call waiting service  
There are fees for caller ID services, and they may not be available in all areas  
This product can provide information only if both you and the caller are in areas offering caller ID  
service, and if both telephone companies use compatible equipment  
Caller’s name  
Party has called  
2 or more times  
Caller’s telephone number  
*
VTech  
L
Long distance call  
800-595-9511  
5/01 5:40AM  
28  
NEW  
OLD  
PM  
Date of call  
Time of call  
Position in call history  
BASIC OPERATION ꢀꢇ  
 
Caller ID Operation  
About Call History (Caller ID)  
Your phone can store up to 30 calls in its caller ID memory  The most recent call will have the highest  
number  When the memory is full, the oldest call will be deleted to make room for new incoming call  
information  For each call that comes in, the screen displays the following information between the  
first and second rings:  
• Your caller’s name (15 letters are sent by your telephone company)  
• The caller’s area code and telephone number  
• If you answer a call  
before the caller ID  
information  
appears on the  
screen, it will not  
be in the call  
• The time and date of the call  
• The repeat tag (*) in the upper right corner, indicating the party has called more than once  
history  
• Each handset’s  
call log is  
Review Call History  
independent from  
the other handset  
For example, when  
you delete one or  
all call log entries  
in one handset,  
they will not be  
deleted from the  
other handset  
1  Press (CID) to view call history  
2  Use and to scroll through records in call history  
Delete Records from Call History  
Delete a Specific Call:  
1  Locate the record you want to delete from call history  
2  Press DELETE. You’ll hear a confirmation beep.  
Delete All Calls:  
1  With the handset in idle (off) mode, press and hold DELETE. The screen displays ERASE ALL  
NO YES. The current choice flashes.  
2  Press until YES flashes.  
3  Press SELECT. You’ll hear a confirmation beep.  
20 BASIC OPERATION  
 
Caller ID Operation  
Dial a Displayed Number  
1  Locate the record in call history that you want to dial  
2  If you wish to change how the number is dialed, press #  The  
screen displays alternate dialing sequences available for this call  
• Press OFF at  
any time to exit  
call history  
595-9511  
5/01 5:40PMOLD28  
3  Press SELECT  Press or  
until DIAL flashes.  
4  Press SELECT again  The number is automatically dialed  
-OR-  
When the number is correctly displayed for dialing, press TALK.  
DIAL PROGRAM  
800-595-9511  
5/01 5:40PM  
OLD28  
Store a Call History Record in the Directory  
1  Locate the record in the call history you want to store in the directory  
2  If you wish to change how the number is stored, press #  The screen  
displays alternate dialing sequences available for this call  
DIAL PROGRAM  
800-595-9511  
3  Press SELECT, then press  
4  Press SELECT three times  The screen displays:  
5  Press to select Y or N for distinctive ringer  
or until PROGRAM flashes.  
5/01 5:40PM  
OLD28  
or  
6  Press SELECT. You’ll hear a confirmation beep. If you choose Y  
DISTINCT RING? N  
800-595-9511  
in step 5 a D will be displayed with the directory entry  
Screen Displays:  
When:  
The other party is blocking name and/or number  
information  
PRIVATE  
Your phone company is unable to receive  
information about this caller’s name and/or number  
UNKNOWN  
This caller has called you more than once  
* (after name)  
BASIC OPERATION 2ꢀ  
 
Batteries  
Battery Care and Maintenance  
After your battery is fully charged, you can expect the following performance:  
If you repeatedly get a  
low battery indicator, even  
after charging overnight,  
the battery should be  
replaced  
Operation  
Operating time  
While in use (talking)  
up to 4 hours  
up to 4 days  
While not in use (standby*)  
• To reduce the risk of fire  
or injury to persons or  
damage to the telephone,  
charge the battery provided  
with or identified for use  
with this product only in  
accordance with the  
instructions and limitations  
specified in the user’s  
manual  
* Handset is off the base unit or charger but not in use  
• The battery needs charging when:  
— A new battery is installed in the handset  
— The phone beeps twice every five seconds.  
— The screen displays BATTERY LOW and the low battery icon  
• Place the handset in the base  The battery is typically fully charged at least 16 hours  
• You can keep the battery fully charged by returning the handset to the base after each use  
• Battery power is consumed  
whenever the handset is off  
the base unit or charger,  
even when the handset is  
not in use  The longer you  
leave the handset off the   
base unit or charger, the  
shorter you can actually talk  
on the handset  Actual battery  
performance depends on a  
combination of how often  
the handset is in use and  
how often it is not in use  
• Once the battery is fully  
charged, you do not have  
to charge it again until  
Replacing the Handset Battery  
1  Remove the battery compartment cover on the handset by pressing  
on the indentation and sliding the cover downward  
2  Lift out the old battery and disconnect  
3  Align the two holes in the new battery’s plug with the socket pins,  
and snap the plug into place  Snap the battery in the compartment,  
as described in Installation, on page 4  
4  Replace the cover by sliding it up into place  
5  The new battery must be charged before using the phone  Place the  
handset in the base and allow it to charge for at least 16 hours the  
“CLICK”  
first charge. The telephone might operate before that, but for best  
performance, let the battery charge fully  
BATTERY LOW is displayed  
or  
flashes. This will  
maximize the battery life  
22 BASIC OPERATION  
 
Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at 1-800-595-9511  In Canada, call VTech Telecommunications Canada  
Ltd  at 1-800-267-7377  
Problem  
Suggestion  
My phone doesn’t work • Make sure the power cord is plugged in  
at all  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall  
jack  
• Charge the battery in the handset at least 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• Reset the base  Unplug the unit’s electrical power  Wait for over 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• You may need to purchase a new battery, please refer to the Batteries section of this  
user’s manual  
I cannot get a dial  
• First try all the suggestions above  
tone  
• Move the handset closer to the base  You might have moved out of range  
• Your line cord might be malfunctioning  Try installing a new line cord  
• If the previous suggestions don’t work, disconnect the base unit from the telephone jack and  
connect a different phone  If there is no dial tone on that phone either, the problem is in your  
wiring or local service  Contact your local telephone company  
ADDITIONAL INFO  
2ꢁ  
 
Troubleshooting  
Problem  
Suggestion  
I cannot dial out  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find the  
base and produce a dial tone  This is normal  Wait an extra second before dialing  
• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse  
or touchtone)  Refer to the Installation section of this user’s manual to set the dial mode  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service  Contact your local telephone company (charges may apply )  
• Eliminate any background noise  Noise from a television, radio or other appliance may cause the  
phone to not dial out properly. If you cannot eliminate the background noise, first try muting the  
handset before dialing, or dialing from another room in your home with less background noise  
My handset beeps Make sure the power cord is securely plugged into the base  Plug the unit into a different, working  
four times and isn’t  
outlet not controlled by a wall switch  
performing normally  
• Move the handset closer to the base  You might have moved out of range  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  Allow  
up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away from these types of electronic devices as possible: wireless routers, radios, radio  
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,  
kitchen appliances and other cordless phones  
2ꢂ ADDITIONAL INFO  
 
Troubleshooting  
Problem  
Suggestion  
CAN’T CONNECT  
displays on my  
handset  
• Only one handset of your phone system can be in use (off hook) at a time  For example, if  
HS1 is on a call and HS2 presses TALK, CAN’T CONNECT will display  Be sure only one  
handset is in use at a time  
• Move the handset closer to the base  You might have moved out of range  
• Reset the base  Unplug the unit’s electrical power  Wait for 15 seconds then plug it back in  
Allow up to one minute for the handset and base to reset  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away from these types of electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• You are trying to use both system handsets at the same time  Be sure to only use one system  
handset at a time  
The batteries will not • Make sure the battery is plugged into the handset  
hold a charge  
• Be sure to use the AC power adaptor provided with your phone  
• Charge the battery in the handset at least 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• You may need to purchase a new battery, please refer to the Batteries section of this user’s  
manual  
• Your phone might be malfunctioning  Please refer to the Warranty section of this user’s  
manual for further instruction  
ADDITIONAL INFO  
2ꢃ  
 
Troubleshooting  
Problem  
Suggestion  
I get noise, static, or  
weak signal even when  
I’m near the base  
• Press the CHAN button while on a call until the interference has been eliminated  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away from these types of electronic devices as possible: wireless routers, radios,  
radiotowers, pagertowers, cellphones, intercoms, roommonitors, televisions, personalcomputers,  
kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static on  
your phone while the microwave is running  Do not install this phone in the same outlet or near  
the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will likely get better reception not installed  
in a low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local service  
Contact your local telephone company (charges may apply )  
I hear noise in the  
handset, and none of  
the keys or buttons  
work  
• Make sure the power cord is plugged in  
2ꢄ ADDITIONAL INFO  
 
Troubleshooting  
Problem  
Suggestion  
I hear other calls while  
using my phone  
• Disconnect your base unit from the telephone jack, and plug in a regular telephone  If you  
still hear other calls, the problem is probably in your wiring or local service  Call your local  
telephone company  
My handset does not  
ring when I receive a  
call  
• Make sure you have the ringer activated  Refer to the section(s) on ringer selection in this user’s  
manual  
• Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.  
Make sure the power cord is plugged in  
• You may be too far from the base unit  
• Charge the battery in the handset at least 16 hours  For optimum daily performance, return the  
handset to its base when not in use  
• You may have too many extension phones on your telephone line to allow all of them to ring  Try  
unplugging some of the other phones  
• The layout of your home or office might be limiting the operating range. Try moving the base to  
another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local service  
Contact your local telephone company (charges may apply )  
• Test a working phone at the phone jack  If another phone has the same problem, the problem is  
the phone jack  Contact your local telephone company (charges may apply )  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away from these types of electronic devices as possible: wireless routers, radios,  
radiotowers, pagertowers, cellphones, intercoms, roommonitors, televisions, personalcomputers,  
kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning  Try installing a new line cord  
ADDITIONAL INFO  
2ꢅ  
 
Troubleshooting  
Problem  
Suggestion  
My calls fade or cut in  
and out while I’m using  
my handset  
• Press the CHAN button while on a call until the interference has been eliminated  
• Other electronic products can cause interference with your cordless phone  Try installing your  
phone as far away from these types of electronic devices as possible: wireless routers, radios,  
radiotowers, pagertowers, cellphones, intercoms, roommonitors, televisions, personalcomputers,  
kitchen appliances and other cordless phones  
• Microwaves operate on the same frequency as your phone  It is normal to experience static on  
your phone while the microwave is running  Do not install this phone in the same outlet or near  
the microwave  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location  If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector  
• Relocate your phone to a higher location  The phone will get better reception not installed in a  
low area  
• If the other phones in your home are having the issue, the problem is in your wiring or local service  
Contact your local telephone company (charges may apply )  
My Caller ID isn’t  
working  
• Caller ID is a subscription service  You must subscribe to this service for this feature to work on  
your phone  
• Your caller must be calling from an area that supports caller ID  
• Both you and your caller’s telephone companies must use caller ID compatible equipment  
2ꢆ ADDITIONAL INFO  
 
Troubleshooting  
Problem  
Suggestion  
Common cure for  
If the unit does not seem to be responding normally, then try putting the handset in its base  If it  
electronic equipment  
does not seem to respond, do the following (in the order listed):  
1  Disconnect the power to the base  
2  Disconnect the handset battery, and spare battery, if applicable  
3  Wait a few minutes  
4  Connect power to the base  
5  Re-install the battery(ies)  
6  Wait for the handset to re-establish its link with the base  To be safe, allow up to one minute  
for this to take place  
If you subscribe to DSL service:  
If you hear noise during conversations and/or your caller  
ID features aren’t functioning properly, install a noise  
filter to the telephone line between the base unit and the  
telephone line jack  Contact your DSL provider to obtain  
a noise filter.  
To single telephone  
jack (RJ11C)  
Telephone line cord  
Noise filter  
(For xDSL users)  
ADDITIONAL INFO  
2ꢇ  
 
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care  
Avoid rough treatment  
Place the handset down gently  Save the original packing materials to protect your telephone if you ever need to ship it  
Avoid water  
Your telephone can be damaged if it gets wet  Do not use the handset outdoors in the rain, or handle it with wet hands  Do not install your base unit near a sink, bathtub or shower  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment  For your own safety, use caution when using electric appliances during storms  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years  Clean it only with a soft cloth slightly dampened with water or a mild soap  Do not use excess  
water or cleaning solvents of any kind  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water  If your base unit should fall into water, DO NOT RETRIEVE IT  
UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords  
Warranty Statement  
What does this limited warranty cover?  
• The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all  
accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with operation instructions  This limited warranty extends only to the Consumer for Products purchased and used in  
the United States of America  
What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective  
Product”)?  
• During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product  If  
we repair this product, we may use new or refurbished replacement parts  If we choose to replace this product, we may replace it with a new or refurbished product of the  
same or similar design  VTech will return repaired or replacement products to you in working condition  VTech will retain defective parts, modules, or equipment  Repair or  
replacement of Product, at VTech’s option, is your exclusive remedy  You should expect the repair or replacement to take approximately 30 days  
How long is the limited warranty period?  
• The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this  
limited warranty  This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product  
is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer  
What is not covered by this limited warranty?  
This limited warranty does not cover  
ꢁ0 ADDITIONAL INFO  
 
Warranty Statement  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire,  
water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3  Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or  
4  Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
5  Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6  Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to  
Products used for rental purposes ); or  
7  Product returned without valid proof of purchase (see 2 below); or  
8  Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit  
How do you get warranty service?  
• To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product  Before calling for service, please  
check the user’s manual  A check of the Product controls and features may save you a service call  
• Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred  
in the transport of Product (s) to the service location  VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling  
charges prepaid  VTech assumes no risk for damage or loss of the Product in transit  
• If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request  
that you authorize the cost of repair prior to any further repair activity  You must pay for the cost of repair and return shipping costs for the repair of Products that are not  
covered by this limited warranty  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty;  
2  Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3  Provide your name, complete and correct mailing address, and telephone number  
Other Limitations  
• This warranty is the complete and exclusive agreement between you and VTech  It supersedes all other written or oral communications related to this Product  VTech provides  
no other warranties for this product  The warranty exclusively describes all of VTech’s responsibilities regarding the product  There are no other express warranties  No one is  
authorized to make modifications to this limited warranty and you should not rely on any such modification.  
State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to  
one year from date of purchase  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you  
• In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the  
product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product  Some states do not allow the exclusion  
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you  
ADDITIONAL INFO  
ꢁꢀ  
 
Important Safety Instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1  
2  
3  
4  
5  
6  
Read and understand all instructions  
Follow all warnings and instructions marked on the product  
Unplug this product from the wall outlet before cleaning  Do not use liquid or aerosol cleaners  Use a damp cloth for cleaning  
Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool)  
Do not place this product on an unstable surface, such as a table, shelf or stand  The product may fall, causing serious damage  
Slots and openings in the back or bottom of the base unit and handset are provided for ventilation  To protect them from overheating, these openings must  
not be blocked by placing the product on a soft surface such as a bed, sofa or rug  This product should never be placed near or over a radiator or heat register  This  
product should not be placed in any area where proper ventilation is not provided  
This product should be operated only from the type of power source indicated on the marking label  If you are not sure of the type of power supply in your home,  
consult your dealer or local power company  
Do not allow anything to rest on the power cord  Do not install this product where the cord may have anyone walking on it  
Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result  
in a risk of fire or electric shock. Never spill liquid of any kind on the product.  
7  
8  
9  
10  To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility  Opening or removing parts of the base or handset  
other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the  
product is subsequently used  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12  Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A  When the power supply cord or plug is damaged or frayed  
B  If liquid has been spilled onto the product  
C  If the product has been exposed to rain or water  
D  If the product does not operate normally by following the operating instructions  Adjust only those controls that are covered by the operating instructions,  
as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product  
to normal operation  
E  If the product has been dropped and the base and/or handset has been damaged  
F  If the product exhibits a distinct change in performance  
13  Avoid using a telephone (other than cordless) during an electrical storm  There is a remote risk of electric shock from lightning  
14  Do not use the telephone to report a gas leak in the vicinity of the leak  
15  Only put the handset of your telephone next to your ear when it is in normal talk  
FCC, ACTA and IC Regulations  
FCC Part ꢀꢃ  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission  
(FCC) rules  These requirements are intended to provide reasonable protection against harmful interference in a residential installation  This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications  
However, there is no guarantee that interference will not occur in a particular installation  If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna  
ꢁ2 ADDITIONAL INFO  
 
FCC, ACTA and IC Regulations  
Increase the separation between the equipment and receiver  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected  
Consult the dealer or an experienced radio/TV technician for help  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the  
intended usage of the product  This product has been tested and found to comply with the FCC criteria  The handset may be safely held against the ear of the user  The  
base unit shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more  
If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip  
FCC Part ꢄꢆ and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA)  The  
label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to  
your local telephone company upon request  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements  
adopted by ACTA  A compliant telephone cord and modular plug is provided with this product  It is designed to be connected to a compatible modular jack that is also  
compliant  An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines  See Installation Instructions in the user’s manual  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called  
The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas,  
the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.  
This equipment may not be used with Party Lines  If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this  
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified  
installer  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected  Repairs to this telephone equipment can only be  
made by the manufacturer or its authorized agents  For repair procedures, follow the instructions outlined under the Limited Warranty  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service  The telephone company is  
required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct  
the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its  
facilities, equipment, operation, or procedures that could affect the proper functioning of this product  The telephone company is required to notify you if such changes  
are planned  
ADDITIONAL INFO  
ꢁꢁ  
 
FCC, ACTA and IC Regulations  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or  
test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada  Operation is subject to the following two conditions: (1) this device may not cause  
interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device  
The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0 1  The REN is an indication of the maximum number of devices allowed to be connected to  
a telephone interface  The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the  
devices does not exceed five.  
ꢁꢂ ADDITIONAL INFO  
 
The RBRC®Seal  
®
The RBRC Seal  
®
The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc  is voluntarily participating in an industry program to collect and  
recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada  
®
The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in  
your area  
®
®
VTech’s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product  
service centers  Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area  VTech’s involvement in this  
program is part of its commitment to protecting our environment and conserving natural resources  
®
RBRC is a registered trademark of Rechargeable Battery Recycling Corporation  
ADDITIONAL INFO  
ꢁꢃ  
 
Technical Specifications  
Enhanced 2 4GHz technology–your phone operates on a dual band transmission that combines the best of 2 4GHz and  
900MHz technologies, providing enhanced performance over standard cordless telephones  
Frequency Control  
Transmit Frequency  
Receive Frequency  
Crystal controlled  
PLL synthesizer  
Base: 2410 2–2418 9 MHz  
Handset: 912 75–917 10 MHz  
Base: 912 75–917 10 MHz  
Handset: 2410 2–2418 9 MHz  
Channels  
30  
Nominal Effective Range  
Maximum power allowed by FCC and IC  Actual operating range may  
vary according to environmental conditions at the time of use  
Size  
Handset: 185 5mm X 53 4mm X 39 0mm  
Base: 88 8mm X 107 5mm X 122 7mm  
Charger: 76 0mm X 81 0mm X54 4mm  
Weight  
Handset: 116 grams  
Base: 133 2 grams  
Charger: 41 2 grams  
Power Requirements  
Handset: 3 6V 300mAH Ni-Cd Battery  
Base: 9V AC @ 250mA  
Charger: 6V DC @ 200mA  
Memory  
Speed Dial: 9 Memory locations, 24 digits per location  
Directory: 10 Memory locations, 24 digits per location  
CID: 30 Memory locations  
ꢁꢄ ADDITIONAL INFO  
 
Index  
G
Review Call History 20  
Replacing the Handset Battery 22  
A
GETTING STARTED 3  
About Call History (Caller ID) 20  
H
S
B
Handset Operation 9  
Set Language 7  
Set the Dial Mode 7  
Set Handset Date and Time 8  
Speed Dialing 13-15  
Store a CID Record 21  
Store a Number/Name 13, 16  
Base Operation 10  
Batteries 22  
I
Battery Care 22  
Before You Begin 3  
Important Safety Instructions 32  
Installation 4  
Install Handset Battery 4  
C
L
Call forward 11  
T
Locate Handset 10  
Caller ID Operation 19  
Check for Dial Tone 7  
Charge the Handset Battery 7  
Telephone Directory 16–18  
Telephone Operation 9-12  
Troubleshooting 23-29  
M
Move a Number/Name 18  
Make a Call 9  
D
W
Modular telephone jack 5  
Delete a Number/Name 15, 17  
Delete Records from Call History 20  
Dial a Displayed Number 21  
Dial a Number from the Directory 18  
Dial a Speed Dial Number 15  
Display Screen Messages 12  
Wall Mounting 6  
Warranty 30–31  
O
Off 9  
Operating Range 11  
P
Page (Locate Handset) 10  
Parts Checklist 3  
Program (PROG) 9  
E
Edit a Number/Name 15, 17  
F
R
RBRC 34  
Reassign Locations 15  
FCC, ACTA and IC Regulations 32  
INDEX  
ꢁꢅ  
 
VTECH TELECOMMUNICATIONS LTD  
A member of THE VTECH GROUP OF COMPANIES  
Distributed in the U S A  by VTech Communications, Inc  Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada, Ltd , Richmond, B C  
Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD  
Printed in China  
91-000439-040-000  
 
Users Manual  
www  vtechphones  com  
Model: t2340  
 

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