VTech Telephone Accessories DS6111 2 User Manual

Congratulations  
on purchasꢀng your new VTech product.  
Before usꢀng thꢀs telephone, please read  
the Important safety instructions  
on page 39 of thꢀs manual.  
Thꢀs manual has all the feature operatꢀons and troubleshootꢀng necessary  
to ꢀnstall and operate your new VTech telephone. Please revꢀew thꢀs manual  
thoroughly to ensure proper ꢀnstallatꢀon and operatꢀon of thꢀs ꢀnnovatꢀve and  
feature rꢀch VTech product. For support, shoppꢀng, and everythꢀng new at  
The ENERGY STAR® program (www.energystar.gov) recognꢀzes and encourages  
the use of products that save energy and help protect our envꢀronment. We are  
proud to mark thꢀs product wꢀth the ENERGY STAR® label ꢀndꢀcatꢀng ꢀt meets  
the latest energy effꢀcꢀency guꢀdelꢀnes.  
 
Table of contents  
Make a call log entry ready to dꢀal . . . . . . 29  
Dꢀal a call log entry . . . . . . . . . . . . . . 29  
Save a call log entry to the dꢀrectory . . . . . 30  
Delete from the call log . . . . . . . . . . . . 31  
Call log dꢀsplay screen messages . . . . . . 32  
Redꢀal lꢀst . . . . . . . . . . . . . . . . . . . 33  
Dꢀal a redꢀal entry . . . . . . . . . . . . . . . 33  
Delete from redꢀal. . . . . . . . . . . . . . . 33  
Appendix. . . . . . . . . . . . . . . . . . . 34  
Handset dꢀsplay screen messages . . . . . . 34  
Handset and telephone base ꢀndꢀcators . . . 36  
Battery . . . . . . . . . . . . . . . . . . . . 38  
Important safety ꢀnstructꢀons . . . . . . . . . 39  
Troubleshootꢀng. . . . . . . . . . . . . . . . 40  
Operatꢀng range . . . . . . . . . . . . . . . 48  
Maꢀntenance . . . . . . . . . . . . . . . . . 48  
About cordless telephones . . . . . . . . . . 49  
The RBRC® seal . . . . . . . . . . . . . . . 49  
Warranty . . . . . . . . . . . . . . . . . . . 50  
FCC, ACTA and IC regulatꢀons . . . . . . . . 52  
Technical specifications . . . . . . . . . . . 54  
Index . . . . . . . . . . . . . . . . . . . . . 55  
 
ꢀꢀꢀ  
Getting started  
Parts checklist  
Your telephone contaꢀns the followꢀng ꢀtems. Save your sales receꢀpt and orꢀgꢀnal  
packagꢀng ꢀn the event warranty servꢀce ꢀs necessary.  
• To purchase  
replacement  
batterꢀes or power  
adapters, vꢀsꢀt our  
websꢀte at www.  
vtechphones.  
com or call  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
2. Battery  
compartment  
covers (2)  
4. Telephone  
lꢀne cord  
5. Telephone base  
power adapter  
3. Batterꢀes (2)  
1. Handsets (2)  
6. Telephone base wꢀth  
mountꢀng bracket  
7. Charger and charger adapter  
8. User’s manual  
 
1
Getting started  
Telephone base installation  
Install the telephone base as shown below. Make sure that the electrꢀcal outlet ꢀs  
not controlled by a wall swꢀtch. Also, ꢀf you receꢀve hꢀgh speed ꢀnternet through  
your telephone lꢀne (commonly referred to as DSL), you may need to ꢀnstall a DSL  
filter to the telephone line between the telephone base and the telephone wall  
jack. Contact your DSL service provider for more information about DSL filters.  
• Use only the  
power adapter  
supplꢀed wꢀth thꢀs  
product. To order  
a replacement,  
vꢀsꢀt our websꢀte at  
com or call  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
Telephone  
wall jack  
Telephone base  
power adapter  
Charger  
adapter  
Electrꢀcal outlet  
not controlled by  
a wall swꢀtch  
• The telephone  
base power  
Telephone lꢀne cord  
adapter and the  
charger adapter  
are ꢀntended to be  
correctly orꢀented  
ꢀn a vertꢀcal  
DSL filter (not included)  
for DSL users  
or floor mount  
posꢀtꢀon. The  
prongs are not  
desꢀgned to hold  
the plug ꢀn place  
ꢀf ꢀt ꢀs plugged ꢀnto  
a ceꢀlꢀng or an  
under-the-table/  
cabꢀnet outlet.  
Charger  
Telephone base  
2
 
Getting started  
Battery installation and charging  
Install the battery as shown below. The battery may have enough charge for short  
calls. For best performance, charge the handset for at least 16 hours. When the  
battery power ꢀs low, the handset wꢀll beep, dꢀsplay LOW BATTERY and wꢀll  
flash on the handset screen. Place the handset in the telephone base or charger  
to charge the battery when not ꢀn use. When fully charged, the handset battery  
provꢀdes approxꢀmately eꢀght hours of talk tꢀme or four days of standby tꢀme.  
• If the handset  
wꢀll not be used  
for a long tꢀme,  
dꢀsconnect and  
remove the battery  
to prevent possꢀble  
leakage.  
• To purchase  
replacement  
batterꢀes, vꢀsꢀt our  
websꢀte at www.  
vtechphones.  
1. Insert the plug of the battery as ꢀndꢀcated. Make sure ꢀt ꢀs plugged securely  
and matches the color-coded label ꢀnsꢀde the battery compartment.  
2. Place the battery wꢀth the label THIS SIDE UP facꢀng up and the wꢀres ꢀnsꢀde  
the battery compartment.  
com or call  
3. Align the cover flat against the battery compartment, then slide it upwards  
1 (800) 595-9511.  
In Canada, go to  
com or call 1 (800)  
267-7377.  
untꢀl ꢀt clꢀcks ꢀnto place.  
4. Charge the handset by placꢀng ꢀt ꢀn the telephone base or the charger. The  
handset charge lꢀght wꢀll be on when chargꢀng.  
Charge lꢀght  
4
1
3
2
 
3
Getting started  
Mounting bracket installation  
Your telephone base comes wꢀth the mountꢀng bracket ꢀnstalled for desktop use. If  
you prefer to mount your telephone on the wall (optꢀonal), ꢀt ꢀs desꢀgned to mount  
on a standard telephone wall plate.  
Wall mounting bracket installation:  
1. Slꢀde the bracket down and away from the telephone base.  
2. Tꢀlt the top of the bracket down so that ꢀs rests on the base. Alꢀgn the grooves  
on the bracket wꢀth the tabs on the base. See ꢀmage 2 below.  
3. Slꢀde the bracket down untꢀl ꢀt clꢀcks ꢀnto place. See ꢀmage 3 below.  
4. Alꢀgn the holes on the telephone base wꢀth the standard wall plate and slꢀde  
down untꢀl the telephone ꢀs secure.  
1
3
4
2
Tabs  
4
 
Getting started  
Mounting bracket installation (continued)  
Desktop/tabletop bracket installation:  
Your telephone comes ready for desktop use. If you have reposꢀtꢀoned the bracket  
for wall mountꢀng and now want to return to desktop use, follow the followꢀng  
steps:  
1. Remove the bracket from wall mount orꢀentatꢀon by slꢀdꢀng ꢀt up towards the  
top of the base.  
2. Tꢀlt the top of the bracket up so that the lower portꢀon of the bracket rests on  
the base. See ꢀmages 2.  
3. Slꢀde the bracket up, onto the tabs towards the center of the telephone base  
untꢀl ꢀt clꢀcks ꢀnto place.  
1
3
2
Tabs  
 
5
Getting started  
MUTE/REMOVE  
• Whꢀle on a call, press to mute mꢀcrophone.  
• Whꢀle revꢀewꢀng the call log, press to delete an  
ꢀndꢀvꢀdual entry, or press and hold to delete the  
entꢀre call log.  
Handset layout  
CHARGE light  
• On when the handset ꢀs chargꢀng ꢀn the  
telephone base or charger.  
Press to delete dꢀgꢀts when predꢀalꢀng (prevꢀew  
INT (intercom)  
• Press to ꢀnꢀtꢀate an ꢀntercom conversatꢀon  
or transfer a call.  
numbers before dꢀalꢀng).  
/
(Directory)  
• Press to enter the dꢀrectory when the handset  
ꢀs not ꢀn use.  
• Whꢀle ꢀn the menu, press to scroll up.  
/FLASH  
• Press to make or answer a call.  
• Durꢀng a call, press to receꢀve an ꢀncomꢀng  
call when you receꢀve a call waꢀtꢀng alert.  
MENU/SELECT  
• Press to dꢀsplay the menu.  
• When ꢀn the menu, press to select an ꢀtem,  
or save an entry or settꢀng.  
/CID  
OFF/CLEAR  
• Durꢀng a call, press to hang up.  
• When the handset ꢀs not ꢀn use, press to  
revꢀew the call log.  
• Whꢀle the handset ꢀs rꢀngꢀng, press to sꢀlence  
the rꢀnger.  
• Whꢀle ꢀn the menu, press to scroll down.  
• Press and hold when the handset ꢀs not ꢀn use  
/ SPEAKER  
• Press to actꢀvate the handset speakerphone.  
• Press agaꢀn to resume normal handset use.  
to erase the MISSED CALLS dꢀsplay.  
• Durꢀng programmꢀng, press to exꢀt wꢀthout  
makꢀng changes.  
#
REDIAL/PAUSE  
• Press to revꢀew the redꢀal lꢀst.  
• Press repeatedly to dꢀsplay other dꢀalꢀng optꢀons  
when revꢀewꢀng a call log entry (page 29).  
Whꢀle dꢀalꢀng or enterꢀng numbers ꢀnto the dꢀrectory,  
press and hold to ꢀnsert a dꢀalꢀng pause.  
6
 
Getting started  
Telephone base layout  
FIND HANDSET  
• Press to page the system  
handsets.  
IN USE light  
VOICEMAIL light  
Flashes when there ꢀs an  
ꢀncomꢀng call or another  
telephone sharꢀng the same  
lꢀne ꢀs ꢀn use .  
Flashes when there are new  
messages stored ꢀn your phone  
company voꢀce maꢀl servꢀce.  
• On when a system handset ꢀs  
ꢀn use.  
 
7
Telephone settings  
Ringer volume  
You can change the rꢀnger volume to a comfortable level. The  
rꢀnger can also be turned off so the telephone does not rꢀng  
when there are ꢀncomꢀng calls.  
• The rꢀnger wꢀll be  
off ꢀf the volume  
ꢀs set to zero,  
and a rꢀnger off  
To adjust the rꢀnger volume:  
ꢀcon  
wꢀll be  
dꢀsplayed.  
1. Press VOL or VOL to select the desꢀred rꢀnger volume  
when the handset ꢀs not ꢀn use.  
2. When you stop pressꢀng the volume buttons, the settꢀng  
wꢀll be saved.  
-OR-  
>RINGER VOLUME  
RINGER TONE  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press or to select RINGER VOLUME, then press  
MENU/SELECT.  
3. Press or to adjust the volume. A sample of each rꢀnger  
volume wꢀll be played when scrollꢀng through the choꢀces.  
RINGER VOLUME  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
8
 
Telephone settings  
Ringer tone  
Thꢀs menu allows you to choose from dꢀfferent rꢀnger tones.  
To choose a rꢀnger tone:  
• If the rꢀnger ꢀs  
turned off whꢀle  
scrollꢀng through  
the optꢀons ꢀn the  
RINGER TONE  
menu, the sample  
of the rꢀnger wꢀll  
not be heard.  
>RINGER TONE  
KEY TONE  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press  
or  
to select RINGER TONE, then press  
RINGER TONE  
1
MENU/SELECT.  
3. Press or to select the desꢀred rꢀnger tone. A sample  
of each rꢀnger tone wꢀll be played when scrollꢀng through  
the choꢀces.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
 
9
Telephone settings  
Key tone  
The handset wꢀll beep when you press any handset key. You  
may turn the key tone on or off. To change the settꢀng:  
>KEY TONE  
LANGUAGE  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press  
or  
to select KEY TONE, then press  
MENU/SELECT.  
KEY TONE  
ON  
3. Press or to choose ON or OFF.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
Language  
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be  
used ꢀn all screen dꢀsplays. To change the settꢀng:  
>LANGUAGE  
CLR VOICE MAIL  
1. Press MENU/SELECT to dꢀsplay the menu when the  
handset ꢀs not ꢀn use.  
>
2. Press  
or  
to select LANGUAGE, then press  
MENU/SELECT.  
LANGUAGE  
ENGLISH  
3. Press or to scroll through the choꢀces.  
4. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
10  
 
Telephone settings  
Clear voice mail  
If you subscrꢀbe to voꢀce maꢀl servꢀce provꢀded by your local telephone company,  
NEW VOICE MAIL and wꢀll appear on the handsets and the VOICEMAIL lꢀght  
on the telephone base will flash when you have new voice mail. Please contact  
your local telephone company for more ꢀnformatꢀon about voꢀcemaꢀl servꢀce.  
After you have lꢀstened to all new voꢀce maꢀl messages, the ꢀndꢀcators on both  
the handset and telephone base wꢀll be turned off automatꢀcally.  
• The telephone  
servꢀce provꢀder  
voꢀce maꢀl may  
alert you to new  
messages wꢀth a  
stutter (broken)  
dꢀal tone. Contact  
your servꢀce  
To manually turn off these ꢀndꢀcators:  
provꢀder for  
detaꢀls.  
1. Press MENU/SELECT to dꢀsplay the menu when the  
>CLR VOICE MAIL  
DIRECTORY  
handset ꢀs not ꢀn use.  
>
2. Press or to select CLR VOICE MAIL, then press  
MENU/SELECT. The screen dꢀsplays TURN INDICATOR  
OFF?  
TURN INDICATOR  
OFF?  
3. Press MENU/SELECT to confirm your selection. You will  
hear a confirmation tone.  
Clearꢀng the VMWI (vꢀsual message waꢀtꢀng ꢀndꢀcatꢀon) only turns off the ꢀndꢀcators;  
ꢀt does not delete voꢀce maꢀl message(s). Use thꢀs feature ꢀf the telephone ꢀndꢀcates  
there ꢀs voꢀce maꢀl when you have none, or ꢀf you have accessed your voꢀce maꢀl  
from a dꢀfferent telephone lꢀne (whꢀle away from home). If there actually are new  
voꢀce maꢀl messages, your local telephone company wꢀll contꢀnue to send the  
sꢀgnals whꢀch wꢀll turn the ꢀndꢀcators back on.  
 
11  
Telephone operation  
Make a call  
1. Press /FLASH or /SPEAKER.  
2. Dꢀal the number.  
-OR-  
1. Dꢀal the number.  
• The screen  
dꢀsplays the  
elapsed tꢀme as  
you talk (ꢀn hours,  
mꢀnutes and  
seconds).  
2. Press /FLASH or /SPEAKER.  
• When predꢀalꢀng  
(prevꢀew numbers  
before dꢀalꢀng),  
press  
MUTE/REMOVE  
or OFF/CLEAR  
to backspace and  
delete;  
press and hold  
REDIAL/PAUSE  
to ꢀnsert a dꢀalꢀng  
pause.  
Answer a call  
• Press /FLASH, /SPEAKER or any of the dꢀalꢀng key  
(0-9, #, ).  
*
End a call  
• Press OFF/CLEAR or put the handset ꢀn the telephone  
base or charger.  
Speakerphone  
Durꢀng a call, press  
speakerphone and normal handset use.  
/SPEAKER to swꢀtch between  
12  
 
Telephone operation  
Mute  
The mute functꢀon allows you to hear the other party whꢀle  
the other party cannot hear you.  
1. Durꢀng a call, press MUTE/REMOVE on the handset.  
MUTED wꢀll be temporarꢀly dꢀsplayed on the screen, along  
wꢀth the smaller MUTE ꢀcon.  
2. Press MUTE/REMOVE agaꢀn to resume the conversatꢀon.  
MICROPHONE ON wꢀll be temporarꢀly dꢀsplayed on the  
screen.  
PHONE  
MUTED  
0:00:00  
MUTE  
Ringer mute  
PHONE  
0:00:00  
You can mute the rꢀnger temporarꢀly when the telephone  
ꢀs rꢀngꢀng.  
MUTE  
• Press OFF/CLEAR or MUTE/REMOVE to temporarꢀly  
sꢀlence the rꢀnger. The next call wꢀll rꢀng normally.  
RINGER MUTE  
Call waiting  
If you subscrꢀbe to call waꢀtꢀng servꢀce from your telephone  
company, you wꢀll hear an alert tone ꢀf there ꢀs an ꢀncomꢀng  
call whꢀle you’re on another call. Press /FLASH to answer  
the new ꢀncomꢀng call. Press /FLASH agaꢀn to return to  
the orꢀgꢀnal call.  
 
13  
Telephone operation  
Volume  
Durꢀng a call, use the volume button on the rꢀght sꢀde of the  
handset to adjust the lꢀstenꢀng volume.  
• Press VOL or VOL to adjust the lꢀstenꢀng volume to a  
comfortable level.  
Find handset  
Thꢀs feature allows the telephone base to page all the  
handsets.  
1. Press FIND HANDSET on the telephone base. All the  
handsets wꢀll rꢀng and the screens dꢀsplay PAGING  
.
**  
**  
2. Press /FLASH, /SPEAKER or any dꢀalꢀng key (0-9,  
#, ) on the handset; or press FIND HANDSET on the  
*
telephone base to end pagꢀng.  
** PAGING **  
14  
 
Telephone operation  
Intercom  
The ꢀntercom feature allows conversatꢀon between two  
regꢀstered handsets of the same system.  
1. Press INT on the orꢀgꢀnatꢀng handset when the  
handset ꢀs not ꢀn use and ꢀts screen dꢀsplays CALLING  
OTHER HANDSET.  
• If the destꢀnatꢀon  
handset does  
not answer  
the ꢀntercom  
call wꢀthꢀn 100  
seconds, ꢀs ꢀn  
the dꢀrectory, ꢀs  
ꢀn the call log,  
ꢀs on a call, or  
out of range,  
the orꢀgꢀnatꢀng  
handset screen  
wꢀll dꢀsplay  
UNABLE TO  
CALL TRY AGAIN  
and return to ꢀdle  
mode.  
CALLING  
OTHER HANDSET  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays  
OTHER HANDSET IS CALLING.  
3. Toanswerthentercomcall, press /FLASH, /SPEAKER,  
OTHER HANDSET  
IS CALLING  
INT or any dꢀalꢀng key (0-9,#, ) on the destꢀnatꢀon handset.  
*
4. To end an ꢀntercom call, press INT, OFF/CLEAR or place  
the handset back ꢀn the telephone base or charger.  
 
15  
Telephone operation  
Conference call  
You can have a conference call wꢀth an external lꢀne and two regꢀstered  
handsets.  
When one handset ꢀs on the lꢀne,  
• Press /FLASH or /SPEAKER on another handset to joꢀn the call.  
-OR-  
1. Press INT to ꢀnꢀtꢀate an ꢀntercom call. The screen dꢀsplays CALLING  
OTHER HANDSET.  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays OTHER HANDSET  
IS CALLING.  
3. After the destꢀnatꢀon handset has been answered, press and hold INT on the  
orꢀgꢀnatꢀng handset to let the destꢀnatꢀon handset joꢀn the call.  
16  
 
Telephone operation  
Transfer an external call  
You can transfer an external call from one handset to another  
handset.  
1. Durꢀng a call, press INT to put the call on hold at the  
orꢀgꢀnatꢀng handset. The screen wꢀll dꢀsplay CALLING  
OTHER HANDSET.  
2. The destꢀnatꢀon handset rꢀngs and ꢀts screen dꢀsplays  
OTHER HANDSET IS CALLING.  
3. To answer the call at the destꢀnatꢀon handset, press  
• If the destꢀnatꢀon  
handset does  
not pꢀck up the  
ꢀntercom call,  
the orꢀgꢀnatꢀng  
handset can return  
to the external call  
by pressꢀng  
/FLASH, or  
OFF/CLEAR or  
INT.  
CALLING  
OTHER HANDSET  
OTHER HANDSET  
IS CALLING  
/FLASH, /SPEAKER, INT or any dꢀalꢀng key (0-9, #,  
) on the destꢀnatꢀon handset.  
*
• If a call remaꢀns  
on hold for about  
100 seconds, or  
ꢀf the destꢀnatꢀon  
handset ꢀs ꢀn the  
dꢀrectory, ꢀn the  
call log, or out of  
range, the screen  
of the orꢀgꢀnatꢀng  
handset shows  
UNABLE TO  
4. Now the party at the orꢀgꢀnatꢀng handset can have a  
conversatꢀon wꢀth the party at the destꢀnatꢀon handset. Both INTERCOM  
screens dꢀsplay INTERCOM.  
5. Press OFF/CLEAR on the orꢀgꢀnatꢀng handset to transfer the  
external call to the destꢀnatꢀon handset and the orꢀgꢀnatꢀng  
handset screen dꢀsplays CALL TRANSFERED.  
CALL TRY AGAIN  
and reconnects to  
the external call  
automatꢀcally.  
 
17  
Telephone operation  
Switch between external and intercom call  
If you are on an external call and you wꢀsh to ꢀntercom the  
other handset wꢀthout dꢀsconnectꢀng the external call:  
1. Durꢀng a call, press INT to put the call on hold at the  
orꢀgꢀnatꢀng handset. The screen wꢀll dꢀsplay CALLING  
OTHER HANDSET.  
CALLING  
OTHER HANDSET  
2. The destꢀnatꢀon handset wꢀll rꢀng and ꢀts screen wꢀll dꢀsplay  
OTHER HANDSET IS CALLING.  
3. To answer the call at the destꢀnatꢀon handset, press  
/FLASH, /SPEAKER, INT or any dꢀalꢀng key (0-9, #,  
) on the destꢀnatꢀon handset.  
OTHER HANDSET  
IS CALLING  
*
4. Now the party at the orꢀgꢀnatꢀng handset can have a  
conversatꢀon wꢀth the party at the destꢀnatꢀon handset.  
Both screens dꢀsplay INTERCOM.  
INTERCOM  
5. Press INT repeatedly on the orꢀgꢀnatꢀng handset to alternate  
between the external call (outsꢀde call) and the ꢀntercom call.  
OUTSIDE CALL  
18  
 
Telephone operation  
Answer an incoming call during an intercom call  
Durꢀng an ꢀntercom call, there wꢀll be an alert tone sꢀgnalꢀng an ꢀncomꢀng call.  
• To answer the ꢀncomꢀng call, press /FLASH and the ꢀntercom call wꢀll end  
automatꢀcally.  
• To termꢀnate the ꢀntercom call wꢀthout answerꢀng the ꢀncomꢀng call, press  
OFF/CLEAR on the handset.  
 
19  
Telephone operation  
Directory  
The dꢀrectory can store up to 50 entrꢀes. Each entry may  
have up to 30 dꢀgꢀts for the phone number and 15 characters  
for the name.  
• The dꢀrectory can be accessed when the handset ꢀs not ꢀn  
use by pressꢀng once or MENU/SELECT three tꢀmes.  
• The screen wꢀll dꢀsplay DIRECTORY EMPTY ꢀf there are  
no records ꢀn the dꢀrectory.  
• When the dꢀrectory ꢀs full and you attempt to save an entry,  
the screen wꢀll dꢀsplay LIST FULL.  
DIRECTORY EMPTY  
LIST FULL  
• If you attempt to save a number already stored ꢀn the  
dꢀrectory, the screen wꢀll dꢀsplay ALREADY SAVED.  
• Sꢀnce the dꢀrectory ꢀs shared by all the handsets, only one  
handset can revꢀew the dꢀrectory at a tꢀme. If a handset  
attempts to enter the dꢀrectory whꢀle another handset ꢀs  
already ꢀn the dꢀrectory, NOT AVAILABLE AT THIS TIME  
wꢀll be dꢀsplayed.  
ALREADY SAVED  
20  
 
Telephone operation  
Store a directory entry  
1. Press MENU/SELECT twꢀce when the handset ꢀs not ꢀn use.  
• Savꢀng or deletꢀng  
a number on  
one handset wꢀll  
automatꢀcally  
>DIRECTORY  
CALL LOG  
>
2. Press or to select STORE, then press MENU/SELECT.  
The screen dꢀsplays ENTER NUMBER.  
3. Use the dꢀalꢀng keys to enter the number.  
update all other  
handsets.  
>STORE  
REVIEW  
• Press MUTE/REMOVE to backspace and erase  
a character.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng pause.  
ENTER NUMBER  
_
4. Press MENU/SELECT to move on to the name. The screen  
dꢀsplays ENTER NAME.  
5. Use the dꢀalꢀng keys (see the Character chart on page 22)  
ENTER NAME  
_
to enter the name.  
Press MUTE/REMOVE to backspace and erase a character.  
Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press # to ꢀnsert a space.  
6. Press MENU/SELECT to confirm. You will hear a confirmation tone.  
 
21  
Telephone operation  
Character chart  
Use the dꢀal pad and the chart below to enter a name (up to 15 characters). Each press  
of a partꢀcular key causes the characters to be dꢀsplayed ꢀn the followꢀng order:  
• When enterꢀng  
a name ꢀn the  
dꢀrectory, the  
first letter of  
each word wꢀll  
be capꢀtalꢀzed  
automatꢀcally.  
Characters by number of key presses  
Number key  
1
1
2
#
3
4
,
5
-
6
.
7
&
c
f
8
9
,
1
2
3
4
5
6
7
8
9
0
*
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
a
d
g
j
b
e
h
k
n
p
u
w
L
l
M
P
T
O
R
V
Y
m
7
t
o
q
v
x
r
s
z
W
0
9
y
?
!
/
(
)
@
*
#
space  
• Press MUTE/REMOVE to backspace and erase when enterꢀng characters.  
• Press and hold MUTE/REMOVE to delete the entꢀre entry.  
22  
 
Telephone operation  
Search the directory  
Entrꢀes are sorted alphabetꢀcally.  
To search the dꢀrectory:  
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll through the dꢀrectory.  
>REVIEW  
STORE  
To start an alphabetꢀcal search:  
1. Press once or MENU/SELECT three tꢀmes to enter the  
dꢀrectory.  
VTECH  
800-595-9511  
2. Use the dialing keys to enter the first letter associated with  
the name. For example, press 5 (JKL) once to find Jenny,  
twice to find Kristen, or three times to find Linda. If there  
ꢀs no name entry matchꢀng your search, the next closest matchꢀng entry ꢀn  
alphabetꢀcal order wꢀll be dꢀsplayed. If necessary, press  
desꢀred entry.  
or  
to find the  
Dial a directory entry  
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to  
find it.  
3. Press /FLASH or /SPEAKER to dꢀal the entry.  
 
23  
Telephone operation  
Edit a directory entry  
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to  
find it.  
3. Press MENU/SELECT to confirm your selection. The  
EDIT NUMBER  
screen dꢀsplays EDIT NUMBER.  
595-9511_  
4. Use the dꢀalꢀng keys to edꢀt the number.  
• Press MUTE/REMOVE to backspace and erase  
a character.  
• Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press and hold REDIAL/PAUSE to ꢀnsert a dꢀalꢀng  
pause.  
EDIT NAME  
VTECH_  
5. Press MENU/SELECT to move on to the name. The screen  
dꢀsplays EDIT NAME.  
6. Use the dꢀalꢀng keys (see the Character chart on page 22) to edꢀt the name.  
• Press MUTE/REMOVE to backspace and erase a character.  
• Press and hold MUTE/REMOVE to erase the entꢀre entry.  
• Press to move the cursor to the left or to the rꢀght.  
• Press # to ꢀnsert a space.  
7. Press MENU/SELECT to save. You will hear a confirmation tone.  
24  
 
Telephone operation  
Delete from the directory  
1. Press once or MENU/SELECT three tꢀmes to enter the dꢀrectory.  
2. Press or to scroll to the desꢀred entry, or use the alphabetꢀcal search to  
find it.  
3. Press MUTE/REMOVE to remove the desired entry. You will hear a confirmation  
tone.  
 
25  
Telephone operation  
About caller ID  
The caller ID wꢀth call waꢀtꢀng feature ꢀn thꢀs telephone lets you see the name  
and telephone number of the caller before answerꢀng the call, even when you’re  
on a call. These features requꢀre servꢀces provꢀded by your local telephone  
company.  
Contact your telephone company ꢀf:  
you have both caller ID and call waꢀtꢀng, but as separate servꢀces (you may need  
combꢀned servꢀce);  
• you have only caller ID servꢀce, or only call waꢀtꢀng servꢀce; or  
• you do not subscrꢀbe to any caller ID or call waꢀtꢀng servꢀces, but wꢀsh to order  
them.  
You can use thꢀs telephone wꢀth regular caller ID servꢀce, and you can use ꢀts  
other features wꢀthout subscrꢀbꢀng to eꢀther caller ID or combꢀned caller ID wꢀth  
call waꢀtꢀng servꢀce. There may be fees for these servꢀces, and these servꢀces  
may not be avaꢀlable ꢀn all areas.  
The caller ID features wꢀll work only ꢀf both you and the caller are ꢀn areas offerꢀng  
caller ID servꢀce, and ꢀf both telephone companꢀes use compatꢀble equꢀpment.  
26  
 
Telephone operation  
Call log  
If you subscrꢀbe to caller ID servꢀce, ꢀnformatꢀon about each  
caller will be displayed after the first or second ring.  
• The call log can store up to 50 entrꢀes.  
• Due to regꢀonal  
servꢀce  
dꢀfferences,  
the caller ID  
ꢀnformatꢀon  
may not be  
avaꢀlable for  
every ꢀncomꢀng  
call. In addꢀtꢀon,  
the callers may  
ꢀntentꢀonally  
You can revꢀew, redꢀal, and copy an entry ꢀnto the dꢀrectory.  
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.  
from the most recent entry to the earlꢀest entry.  
• When the call log ꢀs full, the earlꢀest entry ꢀs deleted to make  
room for new ꢀncomꢀng call ꢀnformatꢀon.  
HANDSET X  
XX MISSED CALLS  
block theꢀr names  
and/or telephone  
numbers.  
• XX MISSED CALL(S) and the NEW ꢀcon wꢀll be dꢀsplayed  
ꢀf there are new call log entrꢀes (ꢀncludꢀng mꢀssed and  
unrevꢀewed calls).  
• CALL LOG EMPTY wꢀll be dꢀsplayed ꢀf there are no records CALL LOG EMPTY  
ꢀn the call log.  
The tꢀme on  
all handsets ꢀs  
automatꢀcally set  
and updated wꢀth  
ꢀncomꢀng caller ID.  
Sꢀnce the call log ꢀs shared by all the handsets, only one  
handset can revꢀew the call log at a tꢀme. If a handset attempts  
to enter the call log whꢀle another handset ꢀs already ꢀn ꢀt,  
NOT AVAILABLE AT THIS TIME wꢀll be dꢀsplayed.  
 
27  
Telephone operation  
Review the call log  
1. Press CID when the handset ꢀs not ꢀn use.  
2. Press or to browse through the call log.  
-OR-  
VTECH  
595-9511  
3:45AM  
1/02  
1. Press MENU/SELECT when the handset ꢀs not ꢀn use.  
>
2. Press or to select CALL LOG.  
>CALL LOG  
RINGER VOLUME  
3. Press MENU/SELECT.  
4. Press or to browse through the call log.  
• The name (ꢀf avaꢀlable), telephone number, date and tꢀme  
of all ꢀncomꢀng calls are dꢀsplayed on the screen.  
• There wꢀll be an error tone when the lꢀst reaches the  
begꢀnnꢀng or end of the call log.  
28  
 
Telephone operation  
Make a call log entry ready to dial  
Although the call log entrꢀes receꢀved have 10 dꢀgꢀts (the  
area code plus the seven-dꢀgꢀt number), ꢀn some areas, you  
may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven  
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You  
can change the number of dꢀgꢀts that you dꢀal from or store  
ꢀn the call log.  
• Savꢀng or deletꢀng  
a number on  
one handset wꢀll  
automatꢀcally  
update all other  
handsets.  
Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay  
these dꢀalꢀng optꢀons for local and long dꢀstance numbers  
before dꢀalꢀng or savꢀng the telephone number. See the  
example on the rꢀght.  
800-595-9511  
1-800-595-9511  
595-9511  
1-595-9511  
Dial a call log entry  
1. When ꢀn the call log, press or to scroll to the desꢀred  
entry.  
2. Press /FLASH or /SPEAKER to dꢀal the entry.  
 
29  
Telephone operation  
Save a call log entry to the directory  
1. When ꢀn the call log, press or to scroll to the desꢀred  
entry.  
2. Press MENU/SELECT.  
• You can edꢀt the phone number, ꢀf necessary. Make sure  
the number ꢀs ꢀn the correct dꢀalꢀng format for your area.  
Press MENU/SELECT when done.  
• Edꢀt the name, ꢀf necessary. Press MENU/SELECT  
when done.  
SAVED  
3. Successful programmꢀng ꢀs ꢀndꢀcated by SAVED on the  
handset display along with a confirmation tone.  
ALREADY SAVED  
• If the entry ꢀs already saved ꢀn the dꢀrectory before, the  
screen wꢀll dꢀsplay ALREADY SAVED.  
• If there ꢀs no caller ID ꢀnformatꢀon, the screen wꢀll dꢀsplay  
UNABLE TO SAVE.  
UNABLE TO SAVE  
30  
 
Telephone operation  
Delete from the call log  
To delete one entry:  
1. When ꢀn the call log, press  
desꢀred entry.  
or  
to scroll to the  
2. Press MUTE/REMOVE to delete the selected entry. You  
will hear a confirmation tone.  
To delete all entrꢀes:  
1. When ꢀn the call log, press and hold REMOVE to delete the  
entꢀre call log. The screen dꢀsplays DELETE ALL CALLS?  
2. PressMENU/SELECTtoconfirm.Youwillhearaconfirmation  
tone. If you change your mꢀnd, press OFF/CLEAR to cancel  
the deletꢀon and return to the call log.  
DELETE ALL  
CALLS?  
 
31  
Telephone operation  
Call log display screen messages  
Displays:  
When:  
The caller ꢀs blockꢀng the name ꢀnformatꢀon.  
PRIVATE NAME  
PRIVATE NUMBER  
The caller ꢀs blockꢀng the telephone number  
ꢀnformatꢀon.  
The caller ꢀs blockꢀng the name and number  
ꢀnformatꢀon.  
PRIVATE CALLER  
Thꢀs caller’s name ꢀs unavaꢀlable.  
Thꢀs caller’s number ꢀs unavaꢀlable.  
No call ꢀnformatꢀon ꢀs avaꢀlable about thꢀs caller.  
Thꢀs ꢀs a long dꢀstance call.  
UNKNOWN NAME  
UNKNOWN NUMBER  
UNKNOWN CALLER  
LONG DISTANCE  
32  
 
Telephone operation  
Redial list  
The telephone stores the five most recently dialed numbers in  
the redꢀal lꢀst.  
When there are already five entries in the redial list, the earliest  
entry wꢀll be deleted to make room for the latest entry.  
• Entrꢀes are dꢀsplayed ꢀn reverse chronologꢀcal order, ꢀ.e.  
from the latest entry to the earlꢀest entry.  
The redꢀal lꢀst can be accessed by pressꢀng REDIAL when ꢀn ꢀdle mode.  
Dial a redial entry  
1. Press REDIAL, then press  
,
or REDIAL repeatedly to scroll to the desꢀred  
number. You wꢀll hear an error tone when you reach the begꢀnnꢀng or end of  
the redꢀal lꢀst.  
2. Press /FLASH or /SPEAKER to dꢀal the number.  
Delete from redial  
1. Press REDIAL, then press  
,
or REDIAL repeatedly to scroll to the  
desꢀred number.  
2. Press MUTE/REMOVE to delete the selected entry. You wꢀll hear a  
confirmation tone.  
 
33  
Handset display screen messages  
The telephone number you have entered ꢀs already stored ꢀn the  
ALREADY SAVED  
dꢀrectory.  
There are no call log entrꢀes.  
Callꢀng another handset.  
CALL LOG EMPTY  
CALLING OTHER HANDSET  
CONNECTING...  
The cordless handset ꢀs searchꢀng for the telephone base.  
A handset wꢀth low battery has been placed ꢀn the telephone base or  
charger to recharge.  
CHARGING  
There are no dꢀrectory entrꢀes.  
DIRECTORY EMPTY  
ENDED  
You have just ended a call.  
The handset ꢀs on an ꢀntercom call.  
There ꢀs an ꢀncomꢀng call.  
INTERCOM  
INCOMINGCALL  
INTERCOM ENDED  
LINE IN USE  
LIST FULL  
The handset ꢀs termꢀnatꢀng an ꢀntercom call.  
A handset or another telephone on the same lꢀne ꢀs ꢀn use.  
The dꢀrectory ꢀs full.  
The battery needs to be recharged.  
LOW BATTERY  
MICROPHONE ON  
MUTE has been turned off and the person on the other end can hear  
you.  
You have turned off the handset mꢀcrophone. The other party can’t  
hear you but you can hear the other party.  
MUTED  
34  
 
Handset display screen messages  
There are new voꢀce maꢀl messages from the local telephone  
NEW VOICE MAIL  
company.  
There ꢀs no telephone lꢀne connected.  
NO LINE  
Communꢀcatꢀon between handset and telephone base ꢀs lost durꢀng  
a call.  
NO SIGNALCALL ENDED  
One handset ꢀs already vꢀewꢀng the call log or dꢀrectory and another  
handset attempts to revꢀew ꢀt.  
NOT AVAILABLE  
AT THIS TIME  
Another system handset ꢀs callꢀng.  
OTHER HANDSETIS CALLING  
Connected to the external call durꢀng call transfer.  
The cordless handset locator has been actꢀvated.  
The handset ꢀs ꢀn use.  
OUTSIDE CALL  
**PAGING**  
PHONE  
The battery ꢀs very low. The handset should be placed ꢀn the telephone  
base or charger.  
PLACEIN CHARGER  
The rꢀnger ꢀs muted temporarꢀly durꢀng ꢀncomꢀng call.  
Your operatꢀon has been saved.  
RINGER MUTE  
SAVED  
The handset speakerphone ꢀs ꢀn use.  
SPEAKER  
You have attempted to make an ꢀntercom call, but the handset you are  
callꢀng ꢀs out of range or on an external call.  
UNABLE TO CALL  
TRY AGAIN  
You are attemptꢀng to save caller ID entry wꢀth no name or number.  
UNABLE TO SAVE  
 
35  
Handset display screen messages  
The battery ꢀs not ꢀnstalled or not ꢀnstalled properly ꢀn the handset.  
WARNING  
-OR -  
CHECK BATTERY!  
The battery needs to be replaced.  
-OR -  
An ꢀncorrect battery has been ꢀnstalled. Use only the supplꢀed VTech  
battery or equꢀvalent.  
There are unrevꢀewed calls ꢀn your call log.  
XX MISSED CALLS  
Handset and telephone base indicators  
Handset lights  
• On when the handset speakerphone ꢀs ꢀn use.  
CHARGE  
• On when the handset ꢀs ꢀn the telephone base or charger and ꢀs  
chargꢀng.  
Telephone base lights  
IN USE  
• Flashes when there ꢀs an ꢀncomꢀng call or another telephone sharꢀng  
the same lꢀne ꢀs ꢀn use.  
• On when a system handset ꢀs ꢀn use.  
VOICEMAIL  
• Flashes when there ꢀs a new message stored ꢀn your telephone company  
voꢀce maꢀl servꢀce.  
36  
 
Handset and telephone base indicators  
Handset icons  
MUTE  
• Mꢀcrophone ꢀs muted.  
• Rꢀnger off.  
NEW  
• New call log entrꢀes.  
NEW VOICE MAIL  
SPEAKER  
• New voꢀce maꢀl receꢀved from the local telephone company.  
• In speakerphone mode.  
Battery indicator  
Cycles (low, medꢀum, and full) when handset battery ꢀs chargꢀng.  
• Flashes when the battery ꢀs low and needs chargꢀng.  
 
37  
Battery  
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following  
performance:  
Operatꢀon  
Operatꢀng tꢀme  
Eꢀght hours  
Whꢀle ꢀn use (talkꢀng)  
Whꢀle not ꢀn use (standby*)  
Four days  
*Handset ꢀs off the telephone base but not ꢀn use.  
The battery needs chargꢀng when:  
• A new battery ꢀs ꢀnstalled ꢀn the handset.  
• The handset beeps when taken off the telephone base.  
• LOW BATTERY is displayed and the battery icon on the handset screen is flashing.  
CAUTION:  
To reduce the risk of fire or injury to persons, read and follow these instructions:  
Do not dispose of the battery(ies) in a fire. Check with local waste management codes for special disposal instructions.  
• Do not open or mutꢀlate the battery(ꢀes). Released electrolyte ꢀs corrosꢀve and may cause burns or ꢀnjury to the eyes or  
skꢀn. The electrolyte may be toxꢀc ꢀf swallowed.  
• Exercꢀse care ꢀn handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀve materꢀals such as rꢀngs, bracelets,  
and keys. The battery and/or conductor may overheat and cause burns.  
Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and  
limitations specified in this manual.  
WARNING:  
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.  
38  
 
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and  
ꢀnjury, ꢀncludꢀng the followꢀng:  
1. Read and understand all ꢀnstructꢀons.  
2. Follow all warnꢀngs and ꢀnstructꢀons marked on the product.  
3. Unplug thꢀs product from the wall outlet before cleanꢀng. Do not use lꢀquꢀd or aerosol cleaners. Use a damp cloth for cleanꢀng.  
4. Do not use thꢀs product near water (for example, near a bathtub, kꢀtchen sꢀnk, or swꢀmmꢀng pool).  
5. Do not place thꢀs product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openꢀngs ꢀn the back or bottom of the telephone base and handset are provꢀded for ventꢀlatꢀon. To protect them from overheatꢀng,  
these openꢀngs must not be blocked by placꢀng the product on a soft surface such as a bed, sofa or rug. Thꢀs product should never be  
placed near or over a radꢀator or heat regꢀster. Thꢀs product should not be placed ꢀn any area where proper ventꢀlatꢀon ꢀs not provꢀded.  
7. Thꢀs product should be operated only from the type of power source ꢀndꢀcated on the markꢀng label. If you are not sure of the type of power  
supply ꢀn your home, consult your dealer or local power company.  
8. Do not allow anythꢀng to rest on the power cord. Do not ꢀnstall thꢀs product where the cord may be walked on.  
9. Never push objects of any kꢀnd ꢀnto thꢀs product through the slots ꢀn the telephone base or handset because they may touch dangerous  
voltage poꢀnts or create a short cꢀrcuꢀt. Never spꢀll lꢀquꢀd of any kꢀnd on the product.  
10. To reduce the rꢀsk of electrꢀc shock, do not dꢀsassemble thꢀs product, but take ꢀt to an authorꢀzed servꢀce facꢀlꢀty. Openꢀng or removꢀng  
parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect  
reassemblꢀng can cause electrꢀc shock when the product ꢀs subsequently used.  
11. Do not overload wall outlets and extensꢀon cords.  
12. Unplug thꢀs product from the wall outlet and refer servꢀcꢀng to an authorꢀzed servꢀce facꢀlꢀty under the followꢀng condꢀtꢀons:  
A. When the power supply cord or plug ꢀs damaged or frayed.  
B. If lꢀquꢀd has been spꢀlled onto the product.  
C. If the product has been exposed to raꢀn or water.  
D. If the product does not operate normally by followꢀng the operatꢀng ꢀnstructꢀons. Adjust only those controls that are covered by the  
operatꢀon ꢀnstructꢀons. Improper adjustment of other controls may result ꢀn damage and often requꢀres extensꢀve work by an authorꢀzed  
technꢀcꢀan to restore the product to normal operatꢀon.  
E. If the product has been dropped and the telephone base and/or handset has been damaged.  
F. If the product exhꢀbꢀts a dꢀstꢀnct change ꢀn performance.  
13. Avoꢀd usꢀng a telephone (other than cordless) durꢀng an electrꢀcal storm. There ꢀs a remote rꢀsk of electrꢀc shock from lꢀghtnꢀng.  
14. Do not use the telephone to report a gas leak ꢀn the vꢀcꢀnꢀty of the leak.  
15. Only put the handset of your telephone next to your ear when ꢀt ꢀs ꢀn normal talk mode.  
16. The power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in  
place ꢀf ꢀt ꢀs plugged ꢀnto a ceꢀlꢀng or an under-the-table/cabꢀnet outlet.  
SAVE THESE INSTRUCTIONS  
39  
 
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit  
Problem  
Suggestꢀon  
My telephone does not • Make sure the battery ꢀs ꢀnstalled and charged correctly (page 3). For optꢀmum daꢀly  
work at all.  
performance, return the handset to the telephone base or charger after use.  
Make sure the power adapter ꢀs securely plugged ꢀnto an outlet not controlled by a wall swꢀtch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the telephone  
wall jack.  
• Unplug the electrꢀcal power to the telephone base. Waꢀt for approxꢀmately 15 seconds,  
then plug ꢀt back ꢀn. Allow up to one mꢀnute for the cordless handset and telephone base to  
synchronꢀze.  
• Charge the battery ꢀn the handset for up to 16 hours.  
• Remove and re-ꢀnsert the battery. If that stꢀll does not work, ꢀt may be necessary to purchase  
a new battery.  
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a workꢀng telephone.  
If the other telephone does not work, the problem ꢀs probably ꢀn the wꢀrꢀng or the local servꢀce.  
Call the local telephone company.  
LOW BATTERY s • Place the handset ꢀn the telephone base or charger for rechargꢀng.  
dꢀsplayed on screen.  
• Remove and re-ꢀnstall the battery and use ꢀt normally untꢀl fully dꢀscharged, then recharge the  
handset on the telephone base or charger for up to 16 hours.  
• If the above measures do not correct the problem, the battery may need to be replaced.  
40  
 
Troubleshooting  
Problem  
Suggestꢀon  
The battery does not  
charge ꢀn the handset  
or the handset battery  
does not accept  
• Make sure the handset ꢀs placed ꢀn the telephone base or charger correctly. The CHARGE  
lꢀght on the handset should be on.  
• Remove and reꢀnstall the battery, then charge for up to 16 hours.  
• If the handset ꢀs ꢀn the charger or ꢀn the telephone base but the CHARGE lꢀght on the handset  
charge.  
ꢀs not on, refer to The CHARGE light is off ꢀn thꢀs sectꢀon.  
• It may be necessary to purchase a new battery. Please refer to the Battery sectꢀon (page 38)  
of thꢀs user’s manual.  
• The telephone mꢀght be malfunctꢀonꢀng. Please refer to the Warranty sectꢀon (page 50) of thꢀs  
user’s manual for further ꢀnstructꢀon.  
The CHARGE lꢀght ꢀs • Clean the chargꢀng contacts on the handset(s) and telephone base each month usꢀng a pencꢀl  
off.  
eraser or a dry non-abrasꢀve fabrꢀc.  
Make sure the power adapter and telephone lꢀne cords are plugged ꢀn correctly and securely.  
• Unplug the power adapter. Waꢀt for 15 seconds before pluggꢀng ꢀt back ꢀn. Allow up to one  
mꢀnute for the handset and telephone base to reset.  
• The telephone mꢀght be malfunctꢀonꢀng. Please refer to the Warranty sectꢀon (page 50) of thꢀs  
user’s manual for further ꢀnstructꢀon.  
There ꢀs no dꢀal tone.  
• Fꢀrst, try all the above suggestꢀons.  
• Move the handset closer to the telephone base. It mꢀght be out of range.  
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.  
• Dꢀsconnect the telephone base from the telephone wall jack and connect a dꢀfferent telephone.  
If there ꢀs no dꢀal tone on thꢀs telephone eꢀther, the problem ꢀs ꢀn your wꢀrꢀng or local servꢀce.  
Contact your local telephone company.  
 
41  
Troubleshooting  
Problem  
Suggestꢀon  
The telephone does not • Make sure the rꢀnger volume ꢀs not set to zero (page 8).  
rꢀng when there ꢀs an  
ꢀncomꢀng call.  
• Make sure the telephone lꢀne cord and power adapter are plugged ꢀn properly (page 2).  
• The handset may be too far from the telephone base. Move ꢀt closer to the telephone base.  
• There may be too many extensꢀon phones on the telephone lꢀne to allow all of them to rꢀng  
sꢀmultaneously. Try unpluggꢀng some of them.  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact the local telephone company (charges may apply).  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your  
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,  
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.  
Test a workꢀng telephone at the telephone wall jack. If another telephone has the same problem,  
the problem ꢀs ꢀn the telephone wall jack. Contact your local telephone company (charges may  
apply).  
• The telephone lꢀne cord mꢀght be malfunctꢀonꢀng. Try ꢀnstallꢀng a new telephone lꢀne cord.  
• Re-ꢀnstall the battery and place the handset ꢀn the telephone base.  
• Waꢀt for the handset to synchronꢀze wꢀth the telephone base. Allow up to one mꢀnute for thꢀs  
to take place.  
42  
 
Troubleshooting  
Problem  
Suggestꢀon  
I cannot dꢀal out.  
• Fꢀrst, try all the above suggestꢀons.  
• Make sure there ꢀs a dꢀal tone before dꢀalꢀng. It ꢀs normal ꢀf the handset takes a second or two  
to synchronꢀze wꢀth the telephone before producꢀng a dꢀal tone. Waꢀt an extra second before  
dꢀalꢀng.  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact your local telephone company (charges may apply).  
• Elꢀmꢀnate any background noꢀse. Noꢀse from a televꢀsꢀon, radꢀo, or other applꢀances may cause  
the telephone not to dial out properly. If you cannot eliminate the background noise, first try  
mutꢀng the cordless handset before dꢀalꢀng, or dꢀalꢀng from another room ꢀn your home wꢀth  
less background noꢀse.  
My handset beeps  
and ꢀs not performꢀng  
normally.  
• Make sure the power cord ꢀs securely plugged ꢀnto the telephone base. Plug the telephone  
base ꢀnto a dꢀfferent workꢀng electrꢀcal outlet not controlled by a wall swꢀtch.  
• Move the handset closer to the telephone base. It may be out of range.  
• Reset the telephone base by unpluggꢀng the electrꢀcal power to the base. Waꢀt for 15 seconds  
and plug ꢀt back ꢀn agaꢀn. Allow up to one mꢀnute for the cordless handset and the telephone  
base to synchronꢀze.  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng  
your telephone as far away from these electronꢀc devꢀces as possꢀble: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, ꢀntercoms, room monꢀtors, televꢀsꢀons, personal  
computers, kꢀtchen applꢀances and other cordless telephones.  
 
43  
Troubleshooting  
Problem  
Suggestꢀon  
There ꢀs ꢀnterference • The handset may be out of range. Move ꢀt closer to the telephone base.  
durꢀng a telephone  
conversatꢀon.  
Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone  
wall jack that has a telephone connected to ꢀt (page 2). Contact your DSL servꢀce provꢀder for  
filter information.  
• Applꢀances or other cordless telephones plugged ꢀnto the same cꢀrcuꢀt as the telephone base  
can cause ꢀnterference. Try movꢀng the applꢀance or telephone base to another outlet.  
• Other electronꢀc products can cause ꢀnterference to your cordless telephone. Try ꢀnstallꢀng your  
telephone as far away as possꢀble from the followꢀng electronꢀc devꢀces: wꢀreless routers, radꢀos,  
radꢀo towers, pager towers, cellular telephones, dꢀgꢀtal telephones, ꢀntercoms, room monꢀtors,  
televꢀsꢀons, VCRs, personal computers, kꢀtchen applꢀances, and other cordless telephones.  
My calls fade out when  
I am usꢀng the cordless  
handset.  
• If your telephone ꢀs plugged ꢀn wꢀth a modem or a surge protector, plug the telephone (or  
modem/surge protector) ꢀnto a dꢀfferent locatꢀon. If thꢀs solves the problem, re-locate your  
telephone or modem farther apart from each other, or use a dꢀfferent surge protector.  
The layout of your home or office might be limiting the operating range. Try moving the telephone  
base to another locatꢀon, preferably a hꢀgher locatꢀon for better receptꢀon.  
• Dꢀsconnect the telephone base from the telephone wall jack and plug ꢀn a corded telephone.  
If calls are stꢀll not clear, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Contact your  
local servꢀce company (charges may apply).  
• If the other telephones ꢀn your home are havꢀng the same problem, the problem ꢀs ꢀn the wꢀrꢀng  
or local servꢀce. Contact the local telephone company (charges may apply).  
44  
 
Troubleshooting  
Problem  
Suggestꢀon  
I hear other calls when • Dꢀsconnect the telephone base from the telephone wall jack. Plug ꢀn a dꢀfferent telephone. If  
usꢀng the telephone.  
you stꢀll hear other calls, the problem ꢀs probably ꢀn the wꢀrꢀng or local servꢀce. Call your local  
telephone company.  
I hear noꢀse on the • Make sure the telephone lꢀne cord ꢀs plugged ꢀn securely.  
cordless handset, and  
none of the keys or  
buttons works.  
MycallerIDfeaturesare • Caller ID ꢀs a subscrꢀptꢀon servꢀce. You must subscrꢀbe to thꢀs servꢀce from your local telephone  
not workꢀng properly.  
company for thꢀs feature to work on your telephone.  
• The caller may not be callꢀng from an area whꢀch supports caller ID.  
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble  
wꢀth the caller ID servꢀce.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
The system does not • Make sure you subscrꢀbe to caller ID wꢀth call waꢀtꢀng features provꢀded by the local telephone  
receꢀve caller ID or  
the system does not  
dꢀsplay caller ID durꢀng  
call waꢀtꢀng.  
company.  
• The caller may not be callꢀng from an area whꢀch supports caller ID.  
• Both you and the caller’s telephone companꢀes must use equꢀpment whꢀch are compatꢀble  
wꢀth caller ID servꢀce.  
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
 
45  
Troubleshooting  
Problem  
Suggestꢀon  
Caller ID entrꢀes do not • Although the call log entrꢀes you receꢀve have 10 dꢀgꢀts, (the area code plus the seven-dꢀgꢀt  
number,) ꢀn some areas, you may need to dꢀal only the seven dꢀgꢀts, or a 1 plus the seven  
dꢀgꢀts, or a 1 plus the area code plus the seven dꢀgꢀts. You can change the number of dꢀgꢀts  
that you dꢀal from or store ꢀn the call log.  
match the numbers I  
need to dꢀal.  
• Whꢀle revꢀewꢀng the call log, press # repeatedly to dꢀsplay these dꢀalꢀng optꢀons for local and  
long dꢀstance numbers before dꢀalꢀng or savꢀng the telephone number.  
CONNECTING... ꢀs • De-regꢀster all handsets and then regꢀster the handsets agaꢀn (only one handset can be  
regꢀstered at a tꢀme).  
To de-regꢀster all handsets:  
1. Press and hold FIND HANDSET on the maꢀn telephone base for four seconds.  
2. When the IN USE light starts to flash, release the FIND HANDSET button.  
3. Press and release FIND HANDSET agaꢀn. The IN USE lꢀght wꢀll turn off and ꢀn a few seconds,  
shown ꢀn the handset  
dꢀsplay wꢀndow. Why  
don’t I get a dꢀal tone  
when I try to use thꢀs  
telephone?  
all handsets wꢀll be de-regꢀstered.  
4. All handsets wꢀll show NOT REGISTERED.  
To regꢀster a handset (regꢀster one handset at a tꢀme):  
1. Place the handset ꢀn the telephone base or a charger that ꢀs connected to a power outlet.  
If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds,  
lꢀft up the handset and place ꢀt ꢀn the telephone base or charger agaꢀn.  
2. On the telephone base, press and hold FIND HANDSET for four seconds. Release  
FIND HANDSET once the IN USE lꢀght comes on.  
After a whꢀle, the handset wꢀll emꢀt a serꢀes of tones. The newly regꢀstered handset wꢀll be  
assꢀgned the lowest handset number not prevꢀously assꢀgned to another system handset when  
successfully regꢀstered. Repeat steps 1 and 2 ꢀf the handset ꢀs not successfully regꢀstered to  
the telephone base wꢀthꢀn two mꢀnutes.  
Repeat the regꢀstratꢀon procedure for each system handset.  
46  
 
Troubleshooting  
Problem  
Suggestꢀon  
Common cure for  
electronꢀc equꢀpment.  
• If the telephone ꢀs not respondꢀng normally, try puttꢀng the cordless handset ꢀn the telephone  
base or the charger. If ꢀt does not respond, try the followꢀng (ꢀn the order lꢀsted):  
• Dꢀsconnect the power to the telephone base.  
• Dꢀsconnect the battery on the cordless handset.  
• Waꢀt a few mꢀnutes before connectꢀng power to the telephone base.  
• Re-ꢀnstall the battery and place the cordless handset ꢀn the telephone base or charger.  
• Waꢀt for the cordless handset to synchronꢀze ꢀts connectꢀon wꢀth the telephone base. Allow up  
to one mꢀnute for thꢀs to take place.  
 
47  
Operating range  
Thꢀs cordless telephone operates wꢀth the maxꢀmum power allowed by the Federal Communꢀcatꢀons Commꢀssꢀon (FCC). Even so, thꢀs handset  
and telephone base can communꢀcate over only a certaꢀn dꢀstance - whꢀch can vary wꢀth the locatꢀons of the telephone base and handset, the  
weather, and the layout of your home or office.  
When the handset ꢀs out of range, the handset wꢀll dꢀsplay CONNECTING...  
If there ꢀs a call whꢀle the handset ꢀs out of range, ꢀt mꢀght not rꢀng, or ꢀf ꢀt does rꢀng, the call mꢀght not connect well when you press  
/FLASH.  
Move closer to the telephone base, then press /FLASH to answer the call.  
If the handset moves out of range durꢀng a telephone conversatꢀon, there mꢀght be ꢀnterference.  
To ꢀmprove receptꢀon, move closer to the telephone base.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contaꢀns sophꢀstꢀcated electronꢀc parts, so ꢀt must be treated wꢀth care.  
Avoid rough treatment  
Place the handset down gently. Save the orꢀgꢀnal packꢀng materꢀals to protect your telephone ꢀf you ever need to shꢀp ꢀt.  
Avoid water  
Your telephone can be damaged ꢀf ꢀt gets wet. Do not use the handset outdoors ꢀn the raꢀn, or handle ꢀt wꢀth wet hands. Do not ꢀnstall the  
telephone base near a sꢀnk, bathtub or shower.  
Electrical storms  
Electrꢀcal storms can sometꢀmes cause power surges harmful to electronꢀc equꢀpment. For your own safety, take cautꢀon when usꢀng electrꢀcal  
applꢀances durꢀng storms.  
Cleaning your telephone  
Your telephone has a durable plastꢀc casꢀng that should retaꢀn ꢀts luster for many years. Clean ꢀt only wꢀth a soft cloth slꢀghtly dampened wꢀth  
water or a mꢀld soap. Do not use excess water or cleanꢀng solvents of any kꢀnd.  
Remember that electrꢀcal applꢀances can cause serꢀous ꢀnjury ꢀf used when you are wet or standꢀng ꢀn the water. If the telephone base should  
fall ꢀnto the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.  
Then pull the unꢀt out by the unplugged cords.  
48  
 
About cordless telephones  
Privacy: The same features that make a cordless telephone convenꢀent create some lꢀmꢀtatꢀons. Telephone calls are transmꢀtted between  
the telephone base and the cordless handset by radꢀo waves, so there ꢀs a possꢀbꢀlꢀty that the cordless telephone conversatꢀons could be  
ꢀntercepted by radꢀo receꢀvꢀng equꢀpment wꢀthꢀn range of the cordless handset. For thꢀs reason, you should not thꢀnk of cordless telephone  
conversatꢀons as beꢀng as prꢀvate as those on corded telephones.  
Electrical power: The telephone base of thꢀs cordless telephone must be connected to a workꢀng electrꢀcal outlet. The electrꢀcal outlet  
should not be controlled by a wall swꢀtch. Calls cannot be made from the cordless handset ꢀf the telephone base ꢀs unplugged or swꢀtched  
off, or ꢀf the electrꢀcal power ꢀs ꢀnterrupted.  
Potential TV interference: Some cordless telephones operate at frequencꢀes that may cause ꢀnterference to televꢀsꢀons and VCRs. To  
mꢀnꢀmꢀze or prevent such ꢀnterference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If ꢀnterference  
ꢀs experꢀenced, movꢀng the cordless telephone farther away from the TV or VCR wꢀll often reduce or elꢀmꢀnate the ꢀnterference.  
Rechargeable batteries: Thꢀs product contaꢀns eꢀther Nꢀckel-cadmꢀum or Nꢀckel-metal hydrꢀde rechargeable batterꢀes. Exercꢀse care ꢀn  
handlꢀng batterꢀes ꢀn order not to create a short cꢀrcuꢀt wꢀth conductꢀng materꢀal such as rꢀngs, bracelets, and keys. The battery or conductor  
may overheat and cause harm. Observe proper polarꢀty between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dꢀspose of these batterꢀes ꢀn a safe manner. Do not burn or puncture the battery. Lꢀke  
other batterꢀes of thꢀs type, ꢀf burned or punctured, they could release caustꢀc materꢀal whꢀch could cause ꢀnjury.  
The RBRC® seal  
The RBRC® seal on the nꢀckel-metal-hydrꢀde battery ꢀndꢀcates that VTech Communꢀcatꢀons, Inc. ꢀs voluntarꢀly  
partꢀcꢀpatꢀng ꢀn an ꢀndustry program to collect and recycle these batterꢀes at the end of theꢀr useful lꢀves, when  
taken out of servꢀce wꢀthꢀn the Unꢀted States and Canada.  
The RBRC® program provꢀdes a convenꢀent alternatꢀve to placꢀng used nꢀckel-metal-hydrꢀde batterꢀes ꢀnto  
the trash or munꢀcꢀpal waste, whꢀch may be ꢀllegal ꢀn your area.  
VTech’s partꢀcꢀpatꢀon ꢀn RBRC® makes ꢀt easy for you to drop off the spent battery at local retaꢀlers  
partꢀcꢀpatꢀng ꢀn the RBRC® program or at authorꢀzed VTech product servꢀce centers. Please call  
TM  
1-800-8-BATTERY  
for ꢀnformatꢀon on Nꢀ-MH battery recyclꢀng and dꢀsposal bans/restrꢀctꢀons ꢀn your  
area. VTech’s ꢀnvolvement ꢀn thꢀs program ꢀs part of ꢀts commꢀtment to protectꢀng our envꢀronment and  
conservꢀng natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
 
49  
Warranty  
What does this limited warranty cover?  
The manufacturer of thꢀs VTech Product warrants to the holder of a valꢀd proof of purchase (“Consumer” or “you”) that the Product and all  
accessorꢀes provꢀded ꢀn the sales package (“Product”) are free from defects ꢀn materꢀal and workmanshꢀp, pursuant to the followꢀng terms  
and condꢀtꢀons, when ꢀnstalled and used normally and ꢀn accordance wꢀth the Product operatꢀng ꢀnstructꢀons. Thꢀs lꢀmꢀted warranty extends  
only to the Consumer for Products purchased and used ꢀn the Unꢀted States of Amerꢀca and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period  
(“Materially Defective Product”)?  
Durꢀng the lꢀmꢀted warranty perꢀod, VTech’s authorꢀzed servꢀce representatꢀve wꢀll repaꢀr or replace at VTech’s optꢀon, wꢀthout charge, a  
Materꢀally Defectꢀve Product. If we repaꢀr the Product, we may use new or refurbꢀshed replacement parts. If we choose to replace the Product,  
we may replace ꢀt wꢀth a new or refurbꢀshed Product of the same or sꢀmꢀlar desꢀgn. We wꢀll retaꢀn defectꢀve parts, modules, or equꢀpment.  
Repaꢀr or replacement of the Product, at VTech’s optꢀon, ꢀs your exclusꢀve remedy. VTech wꢀll return the repaꢀred or replacement Products  
to you ꢀn workꢀng condꢀtꢀon. You should expect the repaꢀr or replacement to take approxꢀmately 30 days.  
How long is the limited warranty period?  
The lꢀmꢀted warranty perꢀod for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repaꢀrs or replaces a Materꢀally  
Defectꢀve Product under the terms of thꢀs lꢀmꢀted warranty, thꢀs lꢀmꢀted warranty also applꢀes to repaꢀred or replacement Product for a perꢀod  
of eꢀther (a) 90 days from the date the repaꢀred or replacement Product ꢀs shꢀpped to you or (b) the tꢀme remaꢀnꢀng on the orꢀgꢀnal one-year  
warranty; whꢀchever ꢀs longer.  
What is not covered by this limited warranty?  
Thꢀs lꢀmꢀted warranty does not cover:  
1. Product that has been subjected to mꢀsuse, accꢀdent, shꢀppꢀng or other physꢀcal damage, ꢀmproper ꢀnstallatꢀon, abnormal operatꢀon or  
handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of  
VTech; or  
3. Product to the extent that the problem experꢀenced ꢀs caused by sꢀgnal condꢀtꢀons, network relꢀabꢀlꢀty, or cable or antenna systems; or  
4. Product to the extent that the problem ꢀs caused by use wꢀth non-VTech accessorꢀes; or  
5. Product whose warranty/qualꢀty stꢀckers, product serꢀal number plates or electronꢀc serꢀal numbers have been removed, altered or rendered  
ꢀllegꢀble; or  
6. Product purchased, used, servꢀced, or shꢀpped for repaꢀr from outsꢀde the Unꢀted States of Amerꢀca or Canada, or used for commercꢀal or  
ꢀnstꢀtutꢀonal purposes (ꢀncludꢀng but not lꢀmꢀted to Products used for rental purposes); or  
7. Product returned wꢀthout a valꢀd proof of purchase (see ꢀtem 2 below); or  
50  
 
Warranty  
8. Charges for ꢀnstallatꢀon or set up, adjustment of customer controls, and ꢀnstallatꢀon or repaꢀr of systems outsꢀde the unꢀt.  
How do you get warranty service?  
To obtaꢀn warranty servꢀce ꢀn the Unꢀted States of Amerꢀca, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:  
Before callꢀng for servꢀce, please revꢀew the user’s manual - a check of the Product’s controls and features may save you a servꢀce call.  
Except as provꢀded by applꢀcable law, you assume the rꢀsk of loss or damage durꢀng transꢀt and transportatꢀon and are responsꢀble for delꢀvery  
or handlꢀng charges ꢀncurred ꢀn the transport of the Product(s) to the servꢀce locatꢀon. VTech wꢀll return the repaꢀred or replaced Product  
under thꢀs lꢀmꢀted warranty to you, transportatꢀon, delꢀvery or handlꢀng charges prepaꢀd. VTech assumes no rꢀsk for damage or loss of the  
Product ꢀn transꢀt. If the Product faꢀlure ꢀs not covered by thꢀs lꢀmꢀted warranty, or proof of purchase does not meet the terms of thꢀs lꢀmꢀted  
warranty, VTech wꢀll notꢀfy you and wꢀll request that you authorꢀze the cost of repaꢀr prꢀor to any further repaꢀr actꢀvꢀty. You must pay for the  
cost of repaꢀr and return shꢀppꢀng costs for the repaꢀr of Products that are not covered by thꢀs lꢀmꢀted warranty.  
What must you return with the Product to get warranty service?  
1. Return the entꢀre orꢀgꢀnal package and contents ꢀncludꢀng the Product to the VTech servꢀce locatꢀon along wꢀth a descrꢀptꢀon of the  
malfunction or difficulty; and  
2. Include a “valꢀd proof of purchase” (sales receꢀpt) ꢀdentꢀfyꢀng the Product purchased (Product model) and the date of purchase or  
receꢀpt; and  
3. Provꢀde your name, complete and correct maꢀlꢀng address, and telephone number.  
Other Limitations  
Thꢀs warranty ꢀs the complete and exclusꢀve agreement between you and VTech. It supersedes all other wrꢀtten or oral communꢀcatꢀons  
related to thꢀs Product. VTech provꢀdes no other warrantꢀes for thꢀs Product. The warranty exclusꢀvely descrꢀbes all of VTech’s responsꢀbꢀlꢀtꢀes  
regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you  
should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state  
or provꢀnce to provꢀnce.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product  
is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied  
warranty lasts, so the above lꢀmꢀtatꢀon may not apply to you. In no event shall VTech be lꢀable for any ꢀndꢀrect, specꢀal, ꢀncꢀdental, consequentꢀal,  
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost  
of substꢀtute equꢀpment, and claꢀms by thꢀrd partꢀes) resultꢀng from the use of thꢀs Product. Some states/provꢀnces do not allow the exclusꢀon  
or lꢀmꢀtatꢀon of ꢀncꢀdental or consequentꢀal damages, so the above lꢀmꢀtatꢀon or exclusꢀon may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
51  
 
FCC, ACTA and IC regulations  
FCC Part 15  
Thꢀs equꢀpment has been tested and found to comply wꢀth the requꢀrements for a Class B dꢀgꢀtal devꢀce under Part 15 of the Federal  
Communꢀcatꢀons Commꢀssꢀon (FCC) rules. These requꢀrements are ꢀntended to provꢀde reasonable protectꢀon agaꢀnst harmful ꢀnterference ꢀn  
a resꢀdentꢀal ꢀnstallatꢀon. Thꢀs equꢀpment generates, uses and can radꢀate radꢀo frequency energy and, ꢀf not ꢀnstalled and used ꢀn accordance  
wꢀth the ꢀnstructꢀons, may cause harmful ꢀnterference to radꢀo communꢀcatꢀons. However, there ꢀs no guarantee that ꢀnterference wꢀll not occur  
ꢀn a partꢀcular ꢀnstallatꢀon. If thꢀs equꢀpment does cause harmful ꢀnterference to radꢀo or televꢀsꢀon receptꢀon, whꢀch can be determꢀned by  
turnꢀng the equꢀpment off and on, the user ꢀs encouraged to try to correct the ꢀnterference by one or more of the followꢀng measures:  
Reorꢀent or relocate the receꢀvꢀng antenna.  
Increase the separatꢀon between the equꢀpment and receꢀver.  
Connect the equꢀpment ꢀnto an outlet on a cꢀrcuꢀt dꢀfferent from that to whꢀch the receꢀver ꢀs connected.  
Consult the dealer or an experꢀenced radꢀo/TV technꢀcꢀan for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to  
operate the equꢀpment.  
Thꢀs devꢀce complꢀes wꢀth Part 15 of the FCC rules. Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause  
harmful ꢀnterference, and (2) thꢀs devꢀce must accept any ꢀnterference receꢀved, ꢀncludꢀng ꢀnterference that may cause undesꢀred  
operatꢀon. Prꢀvacy of communꢀcatꢀons may not be ensured when usꢀng thꢀs telephone.  
To ensure safety of users, the FCC has establꢀshed crꢀterꢀa for the amount of radꢀo frequency energy that can be safely absorbed by a user or  
bystander accordꢀng to the ꢀntended usage of the product. Thꢀs product has been tested and found to comply wꢀth the FCC crꢀterꢀa. The handset  
may be safely held agaꢀnst the ear of the user. The telephone base shall be ꢀnstalled and used such that parts of the user’s body other than  
the hands are maꢀntaꢀned at a dꢀstance of approxꢀmately 20 cm (8 ꢀnches) or more. If you choose to use a clꢀppꢀng devꢀce, please make sure to  
only use the supplꢀed VTech belt clꢀp.  
Thꢀs Class B dꢀgꢀtal apparatus complꢀes wꢀth Canadꢀan ICES-003.  
FCC Part 68 and ACTA  
Thꢀs equꢀpment complꢀes wꢀth Part 68 of the FCC rules and wꢀth technꢀcal requꢀrements adopted by the Admꢀnꢀstratꢀve Councꢀl for Termꢀnal  
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:  
AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect thꢀs equꢀpment to premꢀses wꢀrꢀng and the telephone network must comply wꢀth applꢀcable Part 68 rules  
and technꢀcal requꢀrements adopted by ACTA. A complꢀant telephone cord and modular plug ꢀs provꢀded wꢀth thꢀs product. It ꢀs desꢀgned to be  
connected to a compatꢀble modular jack that ꢀs also complꢀant. An RJ11 jack should normally be used for connectꢀng to a sꢀngle lꢀne and an  
RJ14 jack for two lꢀnes. See Installatꢀon Instructꢀons ꢀn the user’s manual.  
52  
 
FCC, ACTA and IC regulations  
The Rꢀnger Equꢀvalence Number (REN) ꢀs used to determꢀne how many devꢀces you may connect to your telephone lꢀne and stꢀll have them  
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if  
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your  
local telephone company.  
Thꢀs equꢀpment may not be used wꢀth Party Lꢀnes. If you have specꢀally wꢀred alarm dꢀalꢀng equꢀpment connected to your telephone lꢀne, ensure  
the connectꢀon of thꢀs equꢀpment does not dꢀsable your alarm equꢀpment. If you have questꢀons about what wꢀll dꢀsable alarm equꢀpment, consult  
your telephone company or a qualified installer.  
If thꢀs equꢀpment ꢀs malfunctꢀonꢀng, ꢀt must be unplugged from the modular jack untꢀl the problem has been corrected. Repaꢀrs to thꢀs  
telephone equꢀpment can only be made by the manufacturer or ꢀts authorꢀzed agents. For repaꢀr procedures, follow the ꢀnstructꢀons outlꢀned  
under the Lꢀmꢀted Warranty.  
If thꢀs equꢀpment ꢀs causꢀng harm to the telephone network, the telephone company may temporarꢀly dꢀscontꢀnue your telephone servꢀce.  
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as  
possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a  
complaꢀnt wꢀth the FCC. Your telephone company may make changes ꢀn ꢀts facꢀlꢀtꢀes, equꢀpment, operatꢀon, or procedures that could affect the  
proper functꢀonꢀng of thꢀs product. The telephone company ꢀs requꢀred to notꢀfy you ꢀf such changes are planned.  
If thꢀs product ꢀs equꢀpped wꢀth a corded or cordless handset, ꢀt ꢀs hearꢀng aꢀd compatꢀble.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these  
locatꢀons. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such actꢀvꢀtꢀes ꢀn off-peak hours, such as early mornꢀng or late evenꢀng.  
Industry Canada  
Operatꢀon ꢀs subject to the followꢀng two condꢀtꢀons: (1) thꢀs devꢀce may not cause harmful ꢀnterference, and (2) thꢀs devꢀce must accept any  
ꢀnterference, ꢀncludꢀng ꢀnterference that may cause undesꢀred operatꢀon.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Rꢀnger Equꢀvalence Number (REN) for thꢀs termꢀnal equꢀpment ꢀs 0.1. The REN ꢀs an ꢀndꢀcatꢀon of the maxꢀmum number of devꢀces  
allowed to be connected to a telephone ꢀnterface. The termꢀnatꢀon on an ꢀnterface may consꢀst of any combꢀnatꢀon of devꢀces subject only to the  
requirement that the sum of the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
 
53  
Technical specifications  
Frequency control  
Crystal controlled PLL synthesꢀzer  
Transmꢀt frequency  
Handset: 1921.536-1928.448 MHz  
Telephone base: 1921.536-1928.448 MHz  
Channels  
5
Nomꢀnal effectꢀve range  
Maxꢀmum power allowed by FCC and IC. Actual operatꢀng range may vary accordꢀng  
to envꢀronmental condꢀtꢀons at the tꢀme of use.  
Sꢀze  
Handset: 6.61ꢀn X 1.77ꢀn X 1.06ꢀn (168.0mm X 45.0mm X 27.0mm)  
Telephone base: 5.02ꢀn X 4.04ꢀn X 4.06ꢀn (127.5mm X 102.5mm X 103.0mm)  
Charger: 2.80ꢀn X 3.14ꢀn X 2.39ꢀn (71.0mm X 79.8mm X 60.8mm)  
Weꢀght  
Handset: 5.29oz (150.0g) (ꢀncludꢀng battery)  
Telephone base: 6.04oz (171.1 g)  
Charger: 1.98oz (56.0g)  
Power requꢀrements  
Memory  
Handset: 2.4V 550mAh Nꢀ-MH battery  
Telephone base: 6V DC @ 300mA  
Charger: 6V DC @200mA  
Handset dꢀrectory: 50 memory locatꢀons; up to 30 dꢀgꢀts and 15 characters  
Handset call log: 50 memory locatꢀons; up to 24 dꢀgꢀts and 15 characters  
54  
 
Index  
Dꢀrectory 20  
A
DSL filter  
2
About caller ID 26  
About cordless telephones 49  
Answer a call 12  
Answer an ꢀncomꢀng call durꢀng an ꢀntercom call 19  
E
Edꢀt a dꢀrectory entry 24  
End a call 12  
B
Battery 3, 38  
F
FCC, ACTA and IC regulatꢀons 52  
Fꢀnd handset 14  
C
Call log 27  
Call log dꢀsplay screen messages 32  
Call waꢀtꢀng 13  
Character chart 22  
H
Handset and telephone base ꢀndꢀcators 36  
Handset dꢀsplay screen messages 34  
Chargꢀng  
3
Handset layout  
6
Clear voꢀce maꢀl 11  
Conference call 16  
I
Indꢀcators 36  
Intercom 15  
D
Delete from redꢀal 33  
Delete from the call log 31  
Delete from the dꢀrectory 25  
K
Key tone 10  
Desk mountꢀng  
5
Dꢀal a call log entry 29  
Dꢀal a dꢀrectory entry 23  
Dꢀal a redꢀal entry 33  
L
Language 10  
 
55  
Index  
M
S
Maꢀntenance 48  
Save a call log entry to the dꢀrectory 30  
Search the dꢀrectory 23  
Speakerphone 12  
Make a call 12  
Make a call log entry ready to dꢀal 29  
Mountꢀng bracket ꢀnstallatꢀon  
Mute 13  
4
Store a dꢀrectory entry 21  
Swꢀtch between external and ꢀntercom call 18  
O
T
Operatꢀng range 48  
Technical specifications 54  
Telephone base ꢀnstallatꢀon  
Telephone base layout  
Transfer an external call 17  
Troubleshootꢀng 40  
2
7
P
Pagꢀng 14  
Parts checklꢀst  
Pause 21, 24  
1
V
Voꢀce maꢀl 11  
Volume 8, 14  
R
RBRC® seal 49  
Redꢀal lꢀst 33  
Revꢀew the call log 28  
Rꢀnger mute 13  
W
Wall mountꢀng  
Warranty 50  
4
Rꢀnger tone  
9
Rꢀnger volume  
8
56  
 
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Dꢀstrꢀbuted ꢀn the U.S.A. by VTech Communꢀcatꢀons, Inc. Beaverton, Oregon  
Dꢀstrꢀbuted ꢀn Canada by VTech Telecommunꢀcatꢀons Canada, Ltd., Rꢀchmond, B.C.  
Copyrꢀght ©2007 for VTECH TELECOMMUNICATIONS LTD.  
Prꢀnted ꢀn Chꢀna.  
91-001514-010-100  
 
Users manual  
Model:  
DS6111-2  
 

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